NHTSA campaign 16E002000 · Equipment recall
PILKINGTON NORTH AMERICA, INC. Recall 16E-002: Windshield Bracket for Laser Sensor may Detach
NHTSA recall 16E002000 is an equipment recall reported by PILKINGTON NORTH AMERICA, INC. on January 19, 2016, with 193 units potentially affected (per NHTSA). NHTSA's record lists the Mazda CX-5 for model years 2014–2016. Owners were notified on February 15, 2016, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 16E002000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
This is an equipment recall filed by PILKINGTON NORTH AMERICA, INC.: NHTSA's record names the vehicles below for it.
- NHTSA campaign
- 16E002000 (also written 16E-002 or 16E002)
- Filed by
- PILKINGTON NORTH AMERICA, INC.
- Report received
- Potentially affected
- 193 units (per NHTSA)
- Component
- Visibility — Windshield
- Owners notified
- Recall type
- Equipment recall
Repair completion: 76.88% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 16E002000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Mazda
All Mazda recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 16E002000.
Defect description
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
Safety consequence
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Manufacturer remedy
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 16E002000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.