2014 Mazda MAZDA5 Recalls & Complaints

Incident: October 18, 2024 · Filed: October 19, 2024

I bought this vehicle as is, about 2 months past, after driving it home I felt after pressing the Brakes pedal that it is not responding until I press 2 or 3 times. I went bnack to the dealer the next day and made a complain. They sent me to their Mechanic who diagnosed the problem to be the ABS Hydraulic Control Unit Assembly. It is available for inspection upon request. My safety and the safety of my family was put at risk because of the fact that I have to pump the brakes to slow the vehicle. Yes the problem was confirmed by the independent Mechanic recomended by the dealer, with a detailed estimate. No inspection was performed by the manufacturer, police or insurance representatives. The service light was on from the day I bought the vehicle.

Incident: August 17, 2023 · Filed: August 17, 2023

Power steering became stiff hard to turn, steering pulls left or right when driving over bumps on the road also brakes became spongy.

Incident: August 21, 2022 · Filed: August 21, 2022

The car became hard to steer, and I noticed the power steering light was on. It is a safety risk due to increased difficulty steering car and a risk for myself and other drivers on the road. This just occurred today and has not been investigated by an other parties. No warning or incidents prior to steering becoming difficult.

Incident: October 26, 2021 · Filed: October 29, 2021

The driver door handle stopped functioning on a 7-year-old low milage (<25k) Mazda 5. The malfunction is common among Mazda's and can be easily found when searching the internet. A small groove on the internal door handle mechanism breaks off and lets the spring pulling the handle back slip out. In most cases, this causes the door to be unable to open (from the outside or inside). However, in my case, the door would not latch closed anymore. Having a driver side door not close while driving is a safety issue and a vehicle where the door does not stay closed should not be operated. This problem is known to Mazda and a recall was issued for certain Mazda models in the past - but not for the 2014 Mazda 5. (see this web-site for a description: https://www.realmazdaparts.com/blog/mazda-door-handle-problems) This issue came up without warning, leaving us on a trip with a door that was suddenly not latching closed anymore. Therefore, this is a safety hazard that may arise on any moment and Mazda should address it by replacing the internal part of the door handle with one that is not subject to premature failure.

Incident: July 1, 2018 · Filed: July 22, 2021

The contact owns a 2014 Mazda Mazda5. The contact stated that the passenger’s side rear door failed to open or close all the way. The contact stated that there was a 1-2-inch gap between the door and the door latch. The contact reached out to the local dealer to have the vehicle inspected however, the contact was unable to schedule an appointment for the vehicle to be inspected. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 88,078.

Incident: August 1, 2020 · Filed: June 10, 2021

The contact owns a 2014 Mazda Mazda5. The contact stated that while driving over a minor bump in the roadway at any rate of speed, the brake pedal would depress to floorboard without warning. The contact stated that the brakes would resume normal operation soon after failure. The contact had taken the vehicle to three separate independent mechanics however, each mechanic was unable to determine the cause of the failure. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not yet repaired. The failure mileage was approximately 48,000.

Incident: May 20, 2019 · Filed: May 24, 2019

WHEN APPLYING THE BRAKES, THE VEHICLE OFTEN HAS A CLUNKING SOUND AND A SLIGHT / BRIEF HESITATION BEFORE THE BRAKES ENGAGE. THE VEHICLE IS IN MOTION WHEN THIS OCCURS. I'VE HAD THE ISSUE INSPECTED ON MULTIPLE OCCASIONS (4-5 TIMES) AND WAS TOLD THERE IS NOTHING WRONG WITH THE BRAKES. I WAS INFORMED THAT IT IS POSSIBLE THAT IT IS BY DESIGN WHICH IS WHAT LED ME TO SUBMIT THIS REQUEST. THE ISSUE HAPPENS APPROXIMATELY 75-80% OF THE TIME. I DID NOT NOTICE THIS ISSUE WHEN THE VEHICLE WAS PURCHASED (NEW IN JAN, 2015) BUT NOTICED IT APPROXIMATELY 2 YEARS AFTER PURCHASE. SINCE THEN THE ISSUE HAS GRADUALLY INCREASED IN FREQUENCY AND HAPPENS NOT EVERY TIME THE BRAKES ARE USED BUT HAPPENS OFTEN EACH TIME THE VEHICLE IS DRIVEN.THE DATE OF OCCURENCE BELOW DOES NOT APPLY SINCE IT HAPPENS EVERY DAY AND IS STILL OCCURRING. ALSO, THE SPEED AND THE MILEAGE DOESN'T APPLY SINCE IT HAPPENS AT ALL SPEEDS AND HAS HAPPENED REGULARLY SINCE ABOUT 79000 MILES.

Incident: August 17, 2018 · Filed: August 27, 2018

SINCE PURCHASE FROM DEALER, THE TIRES CONSISTENTLY DEVELOPED EDGE WEAR /CUPPING ON THE INNER EDGE OF BOTH FRONT AND BACK. THE FIRST SET WERE REPLACED AFTER APPROX 23K MILES. AFTER APPROX 25K MILES THE SAME PATTERN OF WEAR HAD OCCURRED FRONT AND BACK. AT FIRST WHEN THE CAR WAS PURCHASED, ALIGNMENT WAS INSPECTED AND I WAS TOLD THE MATTER WAS PROBABLY DUE TO POOR TIRES. WITH THE SAME PROBLEM OCCURRING AGAIN, I'VE CONTACTED MAZDA FOR ASSISTANCE.

Incident: October 4, 2016 · Filed: October 30, 2017

SUNROOF SHATTERED WHILE DOING NORMAL DRIVING. NOTHING HIT THE SUNROOF OR THE CAR, THE SUNROOF SIMPLY SHATTERED AND GLASS FELL ON ME, AND MY CHILDREN. WE WERE DRIVING ON A STATE HIGHWAY GOING ABOUT 70 (THE SPEED LIMIT). THERE WERE NO OTHER VEHICLES AROUND OR IN FRONT OF ME.

Incident: June 29, 2017 · Filed: August 3, 2017

I OWN A 2014 MAZDA 5. AFTER TWO YEARS OF OWNERSHIP. THE NUMBER 1 AND 4 CYLINDER ROD BEARINGS FAILED COMPLETELY. IT HAPPENED WHILE THE CAR WAS IN MOTION. PROPER OIL CHANGES WAS MAINTAINED DURING THIS PERIOD. THEY TOOK THE MOTOR APART FOUND CLEAN OIL, AND SHAVINGS.