NHTSA vehicle safety data

2015 Mazda MAZDA5 Recalls & Complaints

The 2015 Mazda MAZDA5 has 1 NHTSA recall campaign and 9 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mazda dealer.

NHTSA recall and complaint data for the 2015 Mazda MAZDA5. Recall data is refreshed daily from NHTSA.

2015 Mazda MAZDA5 owner complaints

Owners have filed 9 complaints with NHTSA about the 2015 Mazda MAZDA5, describing incidents dated August 23, 2017 to December 2, 2024.

Most-cited components

Seats 2 complaints
Unknown or Other 2 complaints
Air Bags 1 complaint
Engine 1 complaint
Equipment Adaptive/Mobility 1 complaint
Parking Brake 1 complaint

Of the 9 complaints on file, 3 report a crash; across all 9 complaints, owners report 4 injuries (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11755093 · Filed August 5, 2026
The contact owns a 2015 Mazda Mazda5. The contact stated that while parked with the vehicle occupied, the contact became aware that the rear driver’s and passenger’s side seats were melting. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or…
ODI #11749221 · Filed July 8, 2026
The handle on the sliding door and driver's side broke off. We have replaced it twice already and it keeps breaking. This has not happened to me with any of my other cars in the past or present until now. It's unkown to me and it shows the part was not done well. What caught my attention is that I…
ODI #11528271 · Filed June 22, 2023
Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then had…

Read all 9 complaints

Rear Lift Gate may Fall if Lift Gate Stays Corrode

NHTSA #16V644000 · Structure — Body — Hatchback/Liftgate · NHTSA notice

Reported September 6, 2016 · Mazda North American Operations

Potentially affected: 580,455 vehicles

Repair completion: 65.42% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Mazda campaign 9916H · Owners notified March 8, 2017 · Vehicles built October 26, 2010 – June 22, 2015 (per NHTSA)

Defect description

Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

Safety consequence

If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

Manufacturer remedy

Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

2015 Mazda Mazda5 SW FWD

—

out of 5

Overall Safety Rating

Not Rated

Frontal Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Crash

Not Rated

Driver: Not Rated, Passenger: Not Rated

Side Pole

Not Rated

Rollover

Not Rated

Safety Technology

Electronic Stability Control

9 owner complaints have been filed with NHTSA for the 2015 Mazda MAZDA5.

Seats

ODI #11755093

Incident: February 15, 2023 · Filed: August 5, 2026

The contact owns a 2015 Mazda Mazda5. The contact stated that while parked with the vehicle occupied, the contact became aware that the rear driver’s and passenger’s side seats were melting. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 130,000.

Unknown or Other

ODI #11749221

Incident: December 2, 2024 · Filed: July 8, 2026

The handle on the sliding door and driver's side broke off. We have replaced it twice already and it keeps breaking. This has not happened to me with any of my other cars in the past or present until now. It's unkown to me and it shows the part was not done well. What caught my attention is that I saw another mazda5 minivan without a handle which made me think that this is a problem with this type of car. I'm surprised it doesn't have a recall. Please help us with this. Thank you.

Equipment Adaptive/Mobility

ODI #11528271

Incident: June 18, 2023 · Filed: June 22, 2023

Weld failure can cause the board to tip and dump the user on the ground. This is a hazard because this piece of equipment is design for disabled users who can't stand. User found the cracked weld before it broke completely. The board was sagging from horizontal. I notified the manufacturer, then had the part repaired by a local fabricator. I have pictures showing the failure.

Engine

ODI #11442831

Crash

Incident: December 6, 2021 · Filed: December 6, 2021

2015 MADZDA S. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. THE CONSUMER STATED WHILE BACKING OUT OF A PARKING SPACE THE VEHICLE SUDDENLY ACCELERATED AND STRUCK ANOTHER VEHICLE.

Steering

ODI #11352527

Incident: August 28, 2020 · Filed: September 1, 2020

LOSS OF POWER STEERING AT RANDOM TIMES.SRS LIGHT COMES ON AND POWER STEERING LOCKS UP WHILE DRIVING. YOU HAVE TO PULL OVER AND TURN THE CAR OFF AND RESTART IT FOR IT TO WORK AGAIN. IT'S VERY SCARY NOT KNOWING WHEN THIS WILL RANDOMLY HAPPEN AS YOUR DRIVING DOWN THE ROAD. IT COULD CAUSE AN ACCIDENT. I SEE WHERE OLDER MODELS HAVE BEEN RECALLED FOR STEERING BUT NOT NEWER ONES.

Air Bags; Seat Belts; Seats

ODI #11352072

Crash 4 injuries

Incident: December 4, 2018 · Filed: August 30, 2020

MY 2015 MAZDA5 WAS INVOLVED IN A SINGLE VEHICLE HIGH SPEED ROLLOVER CRASH WITH 4 KIDS IN IT. THEY WERE ON A DEAD END ROAD THAT RAN PARALLEL TO A DIVIDED HIGHWAY. UPON THE INITIAL IMPACT THE FRONT AIRBAGS DEPLOYED. THE VEHICLE THEN ROLLED SEVERAL TIMES, LANDING DRIVERS SIDE DOWN 150-200 FEET FROM THE INITIAL IMPACT. NEITHER SIDE AIRBAGS DEPLOYED. THE FRONT PASSENGER SEAT WAS VISIBLY TWISTED. ALSO MY SONS SEATBELT CAME UNDONE ON IMPACT, RESULTING IN SEVERAL CRITICAL INJURIES THAT REQUIRED HIM TO BE AIRLIFTED TO A CHILDREN'S TRAUMA CENTER. THE VEHICLE WAS TOTALED. THE WEATHER WAS CLEAR, ROADS DRY AND IT WAS DAYLIGHT, A LITTLE AFTER 5PM.*DT *TR

Unknown or Other

ODI #11191079

Incident: February 23, 2019 · Filed: March 23, 2019

MY VEHICLE WAS RECALL FOR STRUT FAILURE ON THE REAR LIFT GATE. THE RECALL REPAIR WAS COMPLETED MID 2017. RECENTLY THE STRUTS FAILED. THE CARR WAS PARKED IN MY DRIVEWAY WHEN I OPENED THE DOOR AND IT WOULDN'T STAY UP. MAZDA IS UNWILLING TO REPLACE THE DEFECTIVE PARTS (WITHOUT CHARGE) STATING THE PART IS OUT OF WARRANTY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS 18,500 MILES IN THE ODOMETER. THIS VEHICLE HAS BEEN GENTLY USED AND THIS PART SHOULD NOT HAVE FAILED SO QUICKLY. IT IS POOR PRACTICE TO REPLACE ONE DEFECTIVE PART WITH ANOTHER DEFECTIVE PART.

Parking Brake

ODI #11034532

Incident: August 23, 2017 · Filed: October 19, 2017

TL* THE CONTACT OWNS A 2015 MAZDA 5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V393000 (PARKING BRAKE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RAMSEY MAZDA OF RAMSEY, NEW JERSEY (436 STATE ROUTE 17) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN TWO WEEKS ON MORE THAN ONE OCCASION; HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes

ODI #11034020

Crash

Incident: October 16, 2017 · Filed: October 17, 2017

SINCERELY, [XXX] DATE: 2017/10/17 ADDRESS: [XXX] PHONE: [XXX]

Other Mazda MAZDA5 model years

Check your 2015 Mazda MAZDA5 VIN

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