NHTSA campaign 12V491000
Toyota Motor Engineering & Manufacturing Recall 12V-491: Power Window Master Switch may Melt
- Recall influenced by NHTSA's Office of Defects Investigation
NHTSA recall 12V491000 was reported by Toyota Motor Engineering & Manufacturing on October 10, 2012, with 2,519,424 vehicles potentially affected (per NHTSA). NHTSA's record lists the Toyota Camry, Toyota Camry Hybrid, Toyota RAV4 and more for model years 2007–2009. Owners were notified on November 5, 2012, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 12V491000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 12V491000 (also written 12V-491 or 12V491)
- Filed by
- Toyota Motor Engineering & Manufacturing
- Report received
- Potentially affected
- 2,519,424 vehicles (per NHTSA)
- Component
- Visibility — Power Window Devices and Controls
- Owners notified
- NHTSA investigation
- Engineering Analysis EA12-006 (per NHTSA's investigations file)
Repair completion: 66.99% (latest rate the manufacturer reported to NHTSA; dataset updated October 23, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 12V491000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Pontiac
Pontiac Vibe
- 2009 · Vehicles built January 22, 2008 – December 19, 2008 (per NHTSA)
Scion
Scion XB
Scion XD
Toyota
Toyota Camry
Toyota Camry Hybrid
Toyota Corolla
- 2009 · Vehicles built November 23, 2007 – December 18, 2008 (per NHTSA)
Toyota Corolla Matrix
- 2009 · Vehicles built January 2, 2008 – December 18, 2008 (per NHTSA)
Toyota Highlander
- 2008 · Vehicles built May 25, 2007 – July 31, 2008 (per NHTSA)
Toyota Highlander Hybrid
- 2008 · Vehicles built May 25, 2007 – July 31, 2008 (per NHTSA)
Toyota RAV4
Toyota Sequoia
Toyota Tundra
Toyota Yaris
NHTSA's recall notice
As NHTSA's recall record states it for campaign 12V491000.
Defect description
Toyota is recalling certain model year 2007-2009 Camry, Camry Hybrid, RAV4, Corolla, Corolla Matrix, Tundra, Sequoia, Highlander, Highlander Hybrid, Yaris, Scion xB, Scion xD and Pontiac Vibe vehicles. The power window master switch assemblies in some of these vehicles were built using a less precise process for lubricating the internal components of the switch assemblies. Irregularities in this lubrication process may cause the power window master switch assemblies to malfunction and overheat.
Safety consequence
If the switch overheats, it may melt, possibly resulting in a fire.
Manufacturer remedy
Toyota will notify its owners, and dealers will inspect the switch and apply a special grease that inhibits heat build up or replace any switch damaged by the defect, free of charge. Toyota owners that experience a problem with a switch should not attempt to make repairs, but should contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331. General Motors will contact the Pontiac Vibe owners affected by this recall and GM dealers will inspect and repair switches as necessary. Those owners may contact Pontiac Customer Care at 1-800-762-2737.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 12V491000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.