NHTSA vehicle safety data
2025 Volvo Bus 9700 Recalls, Ratings & Complaints
The 2025 Volvo Bus 9700 has 3 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Volvo Bus dealer.
NHTSA recall and complaint data for the 2025 Volvo Bus 9700. Recall data is refreshed daily from NHTSA.
EQUIPMENT:OTHER:LABELS
NHTSA #26V600000Reported September 18, 2026 · Volvo Bus Corporation
Potentially affected: 1,236 vehicles
Defect description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
EQUIPMENT:EMERGENCY:FIRE SUPRESSION
NHTSA #25V469000Reported July 16, 2025 · Volvo Bus Corporation
Potentially affected: 165 vehicles
Defect description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.
Safety consequence
An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Manufacturer remedy
Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.
EQUIPMENT:OTHER:LABELS
NHTSA #24V893000Reported November 26, 2024 · Volvo Bus Corporation
Potentially affected: 5 vehicles
Defect description
Volvo Bus Corporation (Volvo Bus) is recalling certain 2025 Volvo 9700 buses. The emergency exit labels that provide exit identification and operating instructions may not be secured properly, allowing the labels to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Safety consequence
Missing emergency exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.
Manufacturer remedy
Prevost will replace the emergency exit labels, free of charge. Owner letters were mailed December 19, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-86.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Other Volvo Bus 9700 model years
Check your 2025 Volvo Bus 9700 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volvo Bus 9700 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Volvo Bus VIN