NHTSA vehicle safety data

2022 Volvo Bus 9700 Recalls, Ratings & Complaints

The 2022 Volvo Bus 9700 has 2 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Volvo Bus dealer.

NHTSA recall and complaint data for the 2022 Volvo Bus 9700. Recall data is refreshed daily from NHTSA.

EQUIPMENT:OTHER:LABELS

NHTSA #26V600000

Reported September 18, 2026 · Volvo Bus Corporation

Potentially affected: 1,236 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

NHTSA #22V917000

Reported December 12, 2022 · Volvo Bus Corporation

Potentially affected: 20 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2022 9700 buses. The GPS devices may have been installed incorrectly, which can cause an accelerator pedal sensor malfunction and lead to an unexpected loss of drive power.

Safety consequence

A loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Prevost will inspect and reinstall the GPS devices, if necessary, free of charge. Owner notification letters are expected to be mailed January 31, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Volvo Bus 9700 model years

Check your 2022 Volvo Bus 9700 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volvo Bus 9700 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Volvo Bus VIN