How many recalls does the 2023 Volvo Bus 9700 have?

NHTSA lists 5 recall campaigns for the 2023 Volvo Bus 9700 as of October 16, 2026. Each includes the defect description, safety consequence, and the remedy Volvo Bus will perform. New recalls can be issued at any time; this page is refreshed from NHTSA daily.

How do I tell if my 2023 Volvo Bus 9700 is affected by a recall?

Enter your 17-character VIN — stamped at the base of the windshield on the driver side and on the door jamb sticker — at nhtsa.gov/recalls. NHTSA's VIN lookup shows whether your specific vehicle has an unrepaired recall; the list on this page covers every campaign for the 2023 Volvo Bus 9700.

Are recall repairs on a 2023 Volvo Bus 9700 free?

Usually. Federal law requires Volvo Bus to remedy recalls on the 2023 9700 free of charge at an authorized Volvo Bus dealer, regardless of how many owners the vehicle has had or how many miles are on the odometer — unless it was first sold more than 15 years before the recall was issued (5 years for tires).

Does a recall on the 2023 Volvo Bus 9700 affect resale value?

An open recall can reduce resale value; a recall that has been repaired (documented in the vehicle history report) generally does not. Before you buy or sell a used 2023 Volvo Bus 9700, check the VIN at nhtsa.gov/recalls to confirm every recall has been remedied.

How many owner complaints are on file for the 2023 Volvo Bus 9700?

No owner complaints have been filed with NHTSA on the 2023 Volvo Bus 9700.

NHTSA vehicle safety data

2023 Volvo Bus 9700 Recalls, Ratings & Complaints

The 2023 Volvo Bus 9700 has 5 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Volvo Bus dealer.

NHTSA recall and complaint data for the 2023 Volvo Bus 9700. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

EQUIPMENT:OTHER:LABELS

NHTSA #26V600000

Reported September 18, 2026 · Volvo Bus Corporation

Potentially affected: 1,236 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

EQUIPMENT:EMERGENCY:FIRE SUPRESSION

NHTSA #25V469000

Reported July 16, 2025 · Volvo Bus Corporation

Potentially affected: 165 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023-2025 Volvo 9700 buses. Metallic debris within the electrical connectors of the Automatic Fire Suppression System (AFSS) may cause a short circuit, resulting in a false warning to the driver, an engine shutdown, and the release of chemical fire extinguishing agent in the engine compartment.

Safety consequence

An unexpected engine shutdown increases the risk of a crash. Additionally, a disabled coach bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Manufacturer remedy

Prevost will inspect and remove any metallic debris from the AFSS connectors, if necessary, free of charge. Owner notification letters were mailed August 28, 2025. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR25-85.

EQUIPMENT:OTHER:LABELS

NHTSA #23V667000

Reported October 3, 2023 · Volvo Bus Corporation

Potentially affected: 19 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 buses. The emergency window exits may be missing identification and operating instruction labels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

Missing emergency window exit labels can prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

Prevost will inspect and install missing emergency exit labels, as necessary, free of charge. Owner letters were mailed February 1, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-85.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM

NHTSA #23V668000

Reported October 3, 2023 · Volvo Bus Corporation

Potentially affected: 19 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The fasteners that secure the power cable connections may not have been tightened securely.

Safety consequence

Unsecured power cables can overheat, increasing the risk of a fire.

Manufacturer remedy

Prevost will inspect and tighten the power cable fasteners, as necessary, free of charge. Owner notification letters were mailed November 21, 2023. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR23-86.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

EXTERIOR LIGHTING

NHTSA #22V841000

Reported November 15, 2022 · Volvo Bus Corporation

Potentially affected: 14 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2023 Volvo 9700 vehicles. The emergency light sensors may have been installed incorrectly, causing the emergency lights to fail to activate after a rollover event.

Safety consequence

Emergency lights that fail to activate can increase passenger evacuation time, increasing the risk of injury.

Manufacturer remedy

Prevost will inspect and reinstall the emergency light sensors, if necessary, free of charge. Owner notification letters are expected to be mailed December 30, 2022. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Volvo Bus 9700 model years

Check your 2023 Volvo Bus 9700 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volvo Bus 9700 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Volvo Bus VIN