How many recalls does the 2011 Volvo Bus 9700 have?

NHTSA lists 13 recall campaigns for the 2011 Volvo Bus 9700 as of October 16, 2026. Each includes the defect description, safety consequence, and the remedy Volvo Bus will perform. New recalls can be issued at any time; this page is refreshed from NHTSA daily.

How do I tell if my 2011 Volvo Bus 9700 is affected by a recall?

Enter your 17-character VIN — stamped at the base of the windshield on the driver side and on the door jamb sticker — at nhtsa.gov/recalls. NHTSA's VIN lookup shows whether your specific vehicle has an unrepaired recall; the list on this page covers every campaign for the 2011 Volvo Bus 9700.

Are recall repairs on a 2011 Volvo Bus 9700 free?

Usually. Federal law requires Volvo Bus to remedy recalls on the 2011 9700 free of charge at an authorized Volvo Bus dealer, regardless of how many owners the vehicle has had or how many miles are on the odometer — unless it was first sold more than 15 years before the recall was issued (5 years for tires).

Does a recall on the 2011 Volvo Bus 9700 affect resale value?

An open recall can reduce resale value; a recall that has been repaired (documented in the vehicle history report) generally does not. Before you buy or sell a used 2011 Volvo Bus 9700, check the VIN at nhtsa.gov/recalls to confirm every recall has been remedied.

How many owner complaints are on file for the 2011 Volvo Bus 9700?

No owner complaints have been filed with NHTSA on the 2011 Volvo Bus 9700.

NHTSA vehicle safety data

2011 Volvo Bus 9700 Recalls, Ratings & Complaints

The 2011 Volvo Bus 9700 has 13 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Volvo Bus dealer.

NHTSA recall and complaint data for the 2011 Volvo Bus 9700. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

EQUIPMENT:OTHER:LABELS

NHTSA #26V600000

Reported September 18, 2026 · Volvo Bus Corporation

Potentially affected: 1,236 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Safety consequence

The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.

Manufacturer remedy

Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.

EXTERIOR LIGHTING:HEADLIGHTS:BULBS

NHTSA #21V717000

Reported September 15, 2021 · Volvo Bus Corporation

Potentially affected: 860 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2008-2021 9700 vehicles. The headlights may not have the correct amount of light output, and either be too bright, or too dim. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Safety consequence

Excessively bright or dim headlights may reduce visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace of the headlight assembly or the bulbs, free of charge. Owners notification letters were mailed September 1, 2023. Owners may contact Volvo Bus' customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP

NHTSA #21V597000

Reported August 2, 2021 · Volvo Bus Corporation

Potentially affected: 266 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2021 Volvo 9700 vehicles equipped with wheelchair lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Systems" and 404, "Platform Lift Installations."

Safety consequence

In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.

Manufacturer remedy

Volvo Bus will reinforce the outer barrier with additional supports, free of charge. Interim owner notification letters were mailed on September 28, 2021. Owner notification letters were mailed on March 18, 2022. Owners may contact Volvo Bus customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

NHTSA #16V836000

Reported November 18, 2016 · Volvo Bus Corporation

Potentially affected: 583 vehicles

Defect description

Volvo Bus Corporation (Volvo Bus) is recalling certain model year 2008-2017 9700 buses manufactured January 7, 2008, to August 25, 2016. The affected vehicles are equipped with a power feed relay for the engine and transmission which may be undersized for the application, causing the relay to fail and the engine to stall.

Safety consequence

An unexpected engine shutdown increases the risk of a crash.

Manufacturer remedy

Volvo Bus will notify owners, and dealers will replace the existing relay with a larger, more robust, relay, free of charge. The recall began on December 20, 2016. Owners may contact Volvo Bus customer service at 1-877-773-8678. Volvo Bus' number for this recall is SR16-86.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

NHTSA #15V604000

Reported September 28, 2015 · Volvo Bus Corporation

Potentially affected: 205 vehicles

Defect description

Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2013 Volvo 9700 buses manufactured August 28, 2008, to December 21, 2012. In the affected vehicles, the exhaust clamp at the turbocharger may fail, allowing hot exhaust gas to contact materials in the engine compartment.

Safety consequence

If hot exhaust gas contacts other components or materials, it can increase the risk of a fire.

Manufacturer remedy

Volvo will notify owners, and dealers will replace the exhaust clamp, free of charge. The recall began on November 11, 2015. Owners may contact Volvo Bus at 1-866-870-2046. Volvo's number for this recall is SR15-85.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

SEATS

NHTSA #14V091000

Reported March 4, 2014 · Volvo Bus Corporation

Potentially affected: 121 vehicles

Defect description

Volvo Bus Corporation (Volvo) is recalling certain model year 2009-2014 9700 coaches equipped with a wheelchair lift. In the affected vehicles,the sliding seats, which can be moved to make room for wheelchair passengers, have lock down handles which can be forced to latch in an incorrect location. Locking the seats incorrectly may cause damage to the handle and allow the seat to not latch properly.

Safety consequence

If the sliding seat is not locked in place, the seat may move forward and backwards on the track, increasing the risk of injury to the seat passenger if the coach is involved in a crash.

Manufacturer remedy

Volvo will notify owners, and dealers will install plates along the sliding seat rail to show correct locking positions and provide an addendum to the operator's manual. The recall began on April 28, 2014. Owners may contact Volvo at 1-800-528-6586. Volvo's number associated with this recall is SR14-82.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

ELECTRICAL SYSTEM:SOFTWARE

NHTSA #13V171000

Reported May 1, 2013 · Volvo Bus Corporation

Potentially affected: 285 vehicles

Defect description

Volvo Bus Corporation is recalling certain model year 2009-2013 9700 coaches manufactured from August 28, 2008, through April 19, 2013. Certain conditions may cause the affected coaches to go into a software controlled mode that would result in the throttle signal being fixed at 1750rpms regardless of throttle pedal input from the driver.

Safety consequence

The driver may lose the ability to control the bus's speed, increasing the risk of a crash.

Manufacturer remedy

Volvo Bus will notify owners and dealers will remedy the software calibrations in the affected coaches, free of charge. The recall is expected to begin by July 1, 2013. Owners may contact Volvo Bus at 1-336-393-2000. Volvo Bus's recall campaign number is SR13-80.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

EQUIPMENT

NHTSA #12V539000

Reported November 15, 2012 · Prevost Cars, Inc.

Potentially affected: 44 vehicles

Defect description

Prevost is recalling certain model year 2009-2013 Volvo Bus 9700 coaches manufactured from April 2009 through June 2012. The wheelchair lift may be missing maintenance safety pins and/or the wheelchair lift cylinders may not be the proper length, preventing the proper use of maintenance safety pins.

Safety consequence

With either the maintenance safety pins missing or not able to be used, the wheelchair lift may not be safely stowed in place, increasing the risk of injury to those working on, or around, the lift.

Manufacturer remedy

Prevost will notify owners, and dealers will add the safety pins and/or verify that they work properly, as needed, free of charge. The safety recall began on February 8, 2013. Owners may contact Prevost at 1-418-883-2888.

Notes

The Prevost recall campaign number is SR12-69.Customers may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-423 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

NHTSA #12V450000

Reported September 13, 2012 · PREVOST CARS, INC.

Potentially affected: 203 vehicles

Defect description

Prevost is recalling certain model year 2009-2013 Volvo Bus 9700 coaches. The pipe that carries hydraulic fluid to the fan drive may crack allowing oil to spray on hot engine components.

Safety consequence

Hydraulic oil sprayed onto hot engine components may result in a vehicle fire.

Manufacturer remedy

Prevost will notify owners, and dealers will add a rubber skirt to the hydraulic pipe, free of charge. The safety recall began on October 22, 2012. Owners may contact Prevost at 1-418-883-2888.

Notes

The Prevost recall campaign number is SR12-64.Customers may also contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-423 (TTY: 1-800-424-9153), or go to http://www.safercar.gov.

SEATS

NHTSA #12V313000

Reported July 5, 2012 · PREVOST CARS, INC.

Potentially affected: 165 vehicles

Defect description

PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2011 VOLVO 9700 TRANSIT BUSES. DURING PRODUCTION, THE PASSENGER SEAT WALL MOUNTING TRACKS MAY HAVE NOT BEEN PROPERLY SECURED TO THE STRUCTURE.

Safety consequence

IN THE EVENT OF A CRASH, THERE IS AN INCREASED RISK OF PERSONAL INJURY TO PASSENGERS.

Manufacturer remedy

VOLVO BUS WILL NOTIFY OWNERS AND DEALERS WILL INSPECT AND REPAIR THE PASSENGER SEAT WALL TRACKS FREE OF CHARGE. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.

Notes

THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-61.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV

ELECTRICAL SYSTEM:SOFTWARE

NHTSA #12V295000

Reported June 26, 2012 · PREVOST CARS, INC.

Potentially affected: 27 vehicles

Defect description

PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.

Safety consequence

IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.

Notes

THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-59.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

VISIBILITY

NHTSA #12V205000

Reported May 8, 2012 · PREVOST CARS, INC.

Potentially affected: 27 vehicles

Defect description

PREVOST CAR INC. (PREVOST) IS RECALLING CERTAIN MODEL YEAR 2009-2013 VOLVO 9700 MOTOR COACHES. ON SOME VEHICLES, THE QUANTITY OF EMERGENCY EXIT WINDOWS IS INSUFFICIENT TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE.

Safety consequence

IN THE EVENT OF AN EMERGENCY, PASSENGERS MAY BE DELAYED IN EXITING THE VEHICLE DUE TO LIMITED EMERGENCY WINDOWS, INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

PREVOST WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL AN ADDITIONAL EMERGENCY EXIT WINDOW, FREE OF CHARGE. AN INTERIM NOTIFICATION WILL BE COMPLETED BY MID-JULY 2012. THE SAFETY RECALL BEGAN ON SEPTEMBER 27, 2012. OWNERS MAY CONTACT PREVOST CAR INC. AT 1-866-870-2046 OR 1-418-883-2888.

Notes

THE PREVOST RECALL CAMPAIGN NUMBER IS SR12-57.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

NHTSA #11V364000

Reported July 18, 2011 · PREVOST CARS, INC.

Potentially affected: 185 vehicles

Defect description

PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2011 VOLVO 9700 MOTOR COACHES MANUFACTURED FROM OCTOBER 31, 2008, THROUGH JULY 1, 2011. ON SOME VEHICLES, THERE IS A POSSIBILITY OF POORLY TIGHTENED NUTS ON THE FRONT AND REAR FUSE BOX CONNECTIONS.

Safety consequence

THERE COULD BE INTERRUPTIONS IN THE ELECTRICAL SUPPLY WHICH MAY CAUSE THE ENGINE TO STALL WITHOUT WARNING. ADDITIONALLY, THE LOOSE CONNECTIONS MAY CREATE EXCESSIVE HEAT WHICH MAY LEAD TO A FIRE.

Manufacturer remedy

DEALERS WILL INSPECT THE FUSE BOX AND PERFORM THE NECESSARY REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 25, 2011. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT AT 1-866-870-2046 OR 1-418-831-5432.

Notes

PREVOST SAFETY RECALL NO. SR11-52.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .

Other Volvo Bus 9700 model years

Check your 2011 Volvo Bus 9700 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Volvo Bus 9700 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Volvo Bus VIN