NHTSA vehicle safety data
2007 Orion VII Recalls & Complaints
The 2007 Orion VII has 9 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Orion dealer.
NHTSA recall and complaint data for the 2007 Orion VII. Recall data is refreshed daily from NHTSA.
2007 Orion VII owner complaints
Owners have filed 1 complaint with NHTSA about the 2007 Orion VII, describing incidents dated June 28, 2008.
Most-cited components
- Electrical System 1 complaint
- Fuel/Propulsion System 1 complaint
The complaint on file reports a fire (owner-reported, not verified by NHTSA).
Newest complaints
ODI #10239647 · Filed
A PORT AUTHORITY OWNED 2006 ORION VI DIESEL POWERED AIRPORT SHUTTLE BUS WAS DESTROYED BY FIRE ON 6/28/08 AT ABOUT 12:00 A.M. FORTUNATELY THE BUS WAS NOT CARRYING PASSENGERS AT THE TIME, AS THE FIRE SPREAD QUICKLY AND DESTROYED THE BUS EVEN THOUGH IT WAS EQUIPPED WITH AN ON-BOARD FIRE SUPPRESSION…
NHTSA defect investigations
NHTSA's investigations file lists the 2007 Orion VII in 1 investigation. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Equipment Query EQ09-007: FALLING BUS WINDOWS
Closed November 24, 2009
Vent Tube May Detach from Engine Breather
NHTSA #15V288000 · Engine and Engine Cooling — Engine · NHTSA notice
Reported May 15, 2015 · Daimler Buses North America
Potentially affected: 455 vehicles
Repair completion: 70.99% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified June 12, 2015 · Vehicles built January 1, 2007 – October 1, 2012 (per NHTSA)
Defect description
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII natural gas-powered transit buses manufactured January 1, 2007, to October 1, 2012. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Safety consequence
If the engine oil comes into contact with hot surfaces, it can increase the risk of a vehicle fire.
Manufacturer remedy
Cummins will notify owners on behalf of DBNA, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 12, 2015. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ice May Form in Intake Manifold
NHTSA #14V106000 · Engine and Engine Cooling — Engine · NHTSA notice
Reported March 5, 2014 · Daimler Buses North America
Potentially affected: 455 vehicles
Owners notified April 12, 2014 · Vehicles built January 1, 2007 – October 31, 2012 (per NHTSA)
Defect description
Daimler Buses North America (DBNA) is recalling certain model year 2007-2012 Orion VII transit buses manufactured January 2007 through October 2012 equipped with certain Cummins Westport Model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Safety consequence
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Manufacturer remedy
Cummins Inc. and Cummins Wesport Inc. will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Owners may contact DBNA at 1-905-403-7807 or Cummins Inc. at 1-800-343-7357. Cummins' number for this recall is C1462 (for ISL G engines) or C1461 (for ISX12 G) engines.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Battery Equalizers/DC-DC Converters-Possible Fire
NHTSA #13V476000 · Electrical System · NHTSA notice
Reported September 27, 2013 · Daimler Buses North America
Potentially affected: 3,009 vehicles
Owners notified November 29, 2013
Defect description
Daimler Buses North America Ltd. (DBNA) is recalling certain model year 2003-2008 Orion V and model year 2002-2010 VII buses equipped with Sure Power equalizers and DC-DC Converters. The specific potting compound used in the equalizers and convertors for insulation was found to be capable of conducting electricity after being exposed to heat.
Safety consequence
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Manufacturer remedy
DBNA will notify owners and Sure Power representatives will change out the equalizer and/or convertor, free of charge. The recall is expected to begin during November 2014. Owners may contact DBNA at 1-905-403-1111.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
PASSENGER WINDOWS
NHTSA #09V318000 · Visibility — Glass, Side/Rear · NHTSA notice
Reported August 7, 2009 · DAIMLER BUSES NORTH AMERICA, INC.
Potentially affected: 824 vehicles
Owners notified October 21, 2009
Defect description
DAIMLER BUS NORTH AMERICA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 ORION VII TRANSIT BUSES MANUFACTURED FROM DECEMBER 2007 THROUGH JULY 2009. THE PASSENGER WINDOWS HAVE A TIP-IN TRANSOM WINDOW WHICH IS ATTACHED BY SCREWS. THESE SCREWS MAY LOOSEN AND THE WINDOW MAY DISLODGE AND FALL INTO THE BUS.
Safety consequence
A COLLAPSING WINDOW COULD INJURE PASSENGERS.
Manufacturer remedy
AN INTERIM NOTICE WAS SENT TO OWNERS ON OCTOBER 21, 2009 INSTRUCTING THEM TO CHECK THAT THE SCREWS ARE PROPERLY TIGHTENED AND TO INSPECT THEM PERIODICALLY. A PERMANENT REPAIR IS NOW AVAILABLE AND OWNERS WILL BE PROVIDED INSTRUCTIONS TO REPAIR THE BUSES FREE OF CHARGE. AN OWNER NOTIFICATION ADVISING OWNERS ABOUT THE PERMANENT FREE REMEDY WILL BE MAILED ON OR ABOUT AUGUST 27, 2010. OWNERS MAY CONTACT DAIMLER BUSES NORTH AMERICA AT 1-800-716-7466.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
PASSENGER WINDOWS/DELAMINATION BONDING
NHTSA #09V215000 · Visibility — Glass, Side/Rear · NHTSA notice
Reported June 11, 2009 · DAIMLER BUSES NORTH AMERICA, INC.
Potentially affected: 286 vehicles
Manufacturer campaign 09-182 · Owners notified July 15, 2009 · Vehicles built January 1, 2008 – April 30, 2009 (per NHTSA)
Defect description
ORION IS RECALLING 286 MODEL YEAR 2007 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN DECEMBER 2007 AND APRIL 2009. THE BOND OF THE GLASS TO THE ALUMINUM FRAME OF THE PASSENGER WINDOWS IS NOT ADEQUATE ENOUGH TO HOLD THE WINDOW ATTACHED TO THE FRAME.
Safety consequence
THE WINDOW COULD DISLODGE FROM THE BUS WHILE IN OPERATION, POSSIBLY BECOMING A ROAD HAZARD TO OTHER MOTORISTS WHICH COULD RESULT IN A VEHICLE CRASH.
Manufacturer remedy
ORION WILL NOTIFY OWNERS AND THE MOVING WINDOW PORTION WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE JULY 15, 2009. OWNERS MAY CONTACT HEHR INTERNATIONAL AT 1-989-845-3067 OR ORION AT 1-800-716-7466.
Notes
DAIMLER RECALL NO. 09-182.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
SEAT HEATER CONFIGURATION
NHTSA #09V099000 · Seats — Front Assembly — Seat Heater/Cooler · NHTSA notice
Reported March 25, 2009 · DAIMLER BUSES NORTH AMERICA, INC.
Potentially affected: 804 vehicles
Owners notified May 4, 2009 · Vehicles built July 1, 2006 – March 31, 2009 (per NHTSA)
Defect description
DAIMLER BUS IS RECALLING 804 MY 2006-2009 TRANSIT BUSES EQUIPPED WITH A NEW YORK CUSTOM SEAT HEATER. CURRENTLY, THE TERMINAL CONNECTION OF THE SEAT HEATER IS IMMEDIATELY LOCATED NEXT TO THE SEAT BUS BAR. SHOULD CONDUCTIVE MATERIAL OR DEBRIS, SUCH AS A WASHER, ENTER BETWEEN THE TERMINAL CONNECTION AND THE SEAT BUS BAR, A SHORT CIRCUIT COULD OCCUR.
Safety consequence
A SHORT CIRCUIT BETWEEN THE SEAT BUS BAR AND THE ADJACENT TERMINAL CONNECTION COULD OVERHEAT THE WIRE, POSSIBLY RESULTING IN A FIRE.
Manufacturer remedy
DEALERS WILL INSPECT BUSES FOR DEBRIS AND WILL RELOCATE THE TERMINAL CONNECTION AWAY FROM THE BUS BAR. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 905-403-7807.
Notes
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
ALTERNATOR CABLE
NHTSA #08V480000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice
Reported September 29, 2008 · DAIMLER BUSES NORTH AMERICA, INC.
Potentially affected: 175 vehicles
Owners notified October 20, 2008 · Vehicles built November 1, 2004 – July 31, 2008 (per NHTSA)
Defect description
DAIMLER BUSES IS RECALLING 175 MY 2004-2008 ORION V AND VII BUSES EQUIPPED WITH A CUMMINS ISL DIESEL ENGINES. DUE TO VARIOUS ALTERNATOR CABLE ROUTING CONFIGURATIONS, IT MAY BE POSSIBLE FOR THE CABLE TO RUB ON ENGINE COMPONENTS.
Safety consequence
WHEN THE CABLE RUBBING IS NOT DETECTED DURING REGULAR MAINTENANCE INSPECTIONS, THE INSULATION CAN RUB TO EXPOSE THE ELECTRIFIED CABLE. ARCING CAN CAUSE A FIRE TO OCCUR.
Manufacturer remedy
DAIMLER BUSES WILL REROUTE THE ALTERNATOR CABLE TO ENSURE THAT THE CABLE DOES NOT CONTACT ENGINE COMPONENTS. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE JANUARY 2009. OWNERS MAY CONTACT DAIMLER BUSES AT 1-800-716-7466.
Notes
CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.
ULTRA COMPACT MODULE (UCM) WIRING HARNESS/CUMMINS
NHTSA #07V379000 · Engine and Engine Cooling · NHTSA notice
Reported August 28, 2007 · DAIMLERCHRYSLER COMMERCIAL BUSES NA
Potentially affected: 71 vehicles
Owners notified January 25, 2008 · Vehicles built February 1, 2005 – June 30, 2007 (per NHTSA)
Defect description
ON CERTAIN TRANSIT BUSES EQUIPPED WITH CUMMINS ENGINES CONFIGURED WITH DIESEL PARTICULATE FILTERS (DPF) AND ULTRA COMPACT MODULES (UCM), THE UCM MAY FAIL. THE UCM IS LOCATED IN A WIRING HARNESS INSIDE THE ENGINE COMPARTMENT ON THE CURB SIDE.
Safety consequence
THE ENGINE MAY STALL AND THE UCM MAY FAIL CAUSING A FIRE.
Manufacturer remedy
OWNERS WILL BE PROVIDED WITH INSTRUCTIONS AND PARTS TO REPLACE THE 5 AMP CIRCUIT BREAKER WITH A 2 AMP FUSE TO MITIGATE THE FAILURE OF THE UCM FROM SUBSEQUENTLY CAUSING A FIRE. THE RECALL BEGAN ON JANUARY 25, 2008. OWNERS MAY CONTACT DCBUSNA/ORION BUS AT 905-403-7832.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
EXHAUST ELBOW
NHTSA #07V326000 · Engine and Engine Cooling — Exhaust System · NHTSA notice
Reported July 26, 2007 · DAIMLERCHRYSLER COMMERCIAL BUSES NA
Potentially affected: 96 vehicles
Owners notified September 3, 2007 · Vehicles built November 1, 2004 – June 30, 2007 (per NHTSA)
Defect description
ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL ENGINES, THE EXHAUST ELBOW WAS INCORRECTLY ASSEMBLED AND WELDED DURING PRODUCTION. THE UPPER FLANGE HAS A BUTT TYPE WELD INSTEAD OF A FILLET TYPE WELD.
Safety consequence
AN EXHAUST SYSTEM THAT IS NOT MAINTAINED TO ENSURE THAT THERE ARE NO LEAKING SECTIONS CAN CAUSE HEAT DAMAGE TO SURROUNDING COMPONENTS INCREASING THE RISK OF A FIRE.
Manufacturer remedy
OWNERS WILL BE REIMBURSED FOR THE REPLACEMENT OF THE EXHAUST ELBOW. THE RECALL BEGAN DURING SEPTEMBER 2007. OWNERS MAY CONTACT ORION AT 1-800-716-7466.
Notes
CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY OUTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://
Other Orion VII model years
Check your 2007 Orion VII VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Orion VII at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check an Orion VIN