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NHTSA vehicle safety data

2000 Mercury Grand Marquis Recalls, Ratings & Complaints

The 2000 Mercury Grand Marquis has 8 NHTSA recall campaigns and 162 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Mercury dealer.

NHTSA recall and complaint data for the 2000 Mercury Grand Marquis, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2000 Mercury Grand Marquis owner complaints

Owners have filed 162 complaints with NHTSA about the 2000 Mercury Grand Marquis, describing incidents dated September 15, 1999 to July 6, 2023.

Most-cited components

  • Engine 25 complaints
  • Exterior Lighting 20 complaints
  • Service Brakes 18 complaints
  • Steering 18 complaints
  • Electrical System 17 complaints
  • Visibility/Wiper 16 complaints

Of the 162 complaints on file, 14 report a crash and 5 a fire; across all 162 complaints, owners report 10 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11530684 · Filed

    WARNING THAT JACK LIFTING REAR WHEEL COULD COLLAPSE AND KILL SOMEONE. 00V200 recall notice I need the papers and changes to the instruction manual. I tried calling Ford to no avail. I tried 4 dealers listed to no avail. Wonderful car company.......................

  • ODI #11527305 · Filed

    Unknown

  • ODI #11471717 · Filed

    The contact owns a 2000 Mercury Grand Marquis. The contact stated that after turning off the windshield wipers, the wiper arms stopped in the middle of the windshield and became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the vehicle…

Read all 162 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2000 Mercury Grand Marquis in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Steering Shaft May Separate

NHTSA #15E082000 · Steering · NHTSA notice

Reported October 6, 2015 · Dorman Products, Inc.

Potentially affected: 1,767 vehicles

Repair completion: 19.86% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified October 28, 2015

Defect description

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Safety consequence

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Manufacturer remedy

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

FUEL LEAK/FIRE

NHTSA #06E056000 · Fuel System, Gasoline · NHTSA notice

Reported June 13, 2006 · UFI FILTERS USA

Potentially affected: 58,640 vehicles

Owners notified August 4, 2006

Defect description

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Safety consequence

FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Manufacturer remedy

UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

Notes

THIS RECALL ONLY PERTAINS TO UFI FILTERS USA (PUROLATOR) AFTERMARKET FUEL FILTERS AND HAS NO RELATION TO ANY ORIGINAL EQUIPMENT INSTALLED ON THE LISTED PASSENGER VEHICLES.CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

FORD/JACKING INSTRUCTIONS

NHTSA #00V200000 · Equipment — Mechanical — Integrated Jack/Leveler/Stabilizer · NHTSA notice

Reported July 18, 2000 · FORD MOTOR COMPANY

Potentially affected: 875,000 vehicles

Manufacturer campaign 00S13 · Owners notified August 3, 2000 · Vehicles built June 18, 1997 – June 15, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Safety consequence

IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Manufacturer remedy

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

Notes

OWNER NOTIFICATION BEGAN AUGUST 3, 2000.OWNERS WHO DO NOT RECEIVE THE FREE INSTRUCTIONS AND LABEL WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

FORD/FMVSS 209/SEAT BELT ASSEMBLIES

NHTSA #00V157002 · Seat Belts — Front — Anchorage · NHTSA notice

Reported June 12, 2000 · FORD MOTOR COMPANY

Potentially affected: 1,129 vehicles

Manufacturer campaign 00S16 · Owners notified September 28, 2000

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety consequence

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Notes

OWNER NOTIFICATION BEGAN SEPTEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

FORD/FMVSS 209/SEAT BELT ASSEMBLIES

NHTSA #00V157001 · Seat Belts — Front — Anchorage · NHTSA notice

Reported June 12, 2000 · FORD MOTOR COMPANY

Potentially affected: 1,167 vehicles

Manufacturer campaign 00S15 · Owners notified September 28, 2000

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Safety consequence

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Manufacturer remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

Notes

OWNER NOTIFICATION BEGAN SEPTEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

FORD/WINDSHIELD WIPER CONTROL MODULES

NHTSA #00V138000 · Visibility — Windshield Wiper/Washer · NHTSA notice

Reported May 17, 2000 · FORD MOTOR COMPANY

Potentially affected: 23,000 vehicles

Manufacturer campaign 00S09 · Owners notified May 19, 2000 · Vehicles built March 26, 2000 – April 28, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

Safety consequence

THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

Manufacturer remedy

DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

Notes

OWNER NOTIFICATION BEGAN MAY 19, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

FORD/REAR SEAT BELT RETRACTOR BOLTS

NHTSA #00V083000 · Seat Belts — Front — Retractor · NHTSA notice

Reported March 20, 2000 · FORD MOTOR COMPANY

Potentially affected: 83 vehicles

Manufacturer campaign 00S06 · Owners notified March 1, 2000 · Vehicles built February 29, 2000 – March 1, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

Safety consequence

IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Manufacturer remedy

DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

Notes

ALL VEHICLES ARE EITHER AT THE ST. THOMAS ASSEMBLY PLANT OR AT DEALERSHIPS.NO VEHICLES HAVE BEEN DELIVERED TO CUSTOMERS.NO OWNER NOTIFICATION WILL BE REQUIRED.

FORD/AIR BAG MODULE

NHTSA #00V050000 · Air Bags — Frontal · NHTSA notice

Reported February 17, 2000 · FORD MOTOR COMPANY

Potentially affected: 39 vehicles

Manufacturer campaign 00S02 · Owners notified March 1, 2000 · Vehicles built February 1, 2000 – February 2, 2000 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

Safety consequence

A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

Manufacturer remedy

DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

Notes

ALL VEHICLES ARE EITHER AT THE ST. THOMAS ASSEMBLY PLANT OR AT DEALERSHIPS.NO VEHICLES HAVE BEEN DELIVERED TO CUSTOMERS.NO OWNER NOTIFICATION WILL BE REQUIRED.

Other Mercury Grand Marquis model years

Check your 2000 Mercury Grand Marquis VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Mercury Grand Marquis at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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