2012 Lincoln MKZ Recalls, Ratings & Complaints

Incident: October 15, 2025 · Filed: November 6, 2025

The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The message "Power Steering Assist Fault" was displayed. The contact stated that the failure had progressed over time. The vehicle was taken to a local dealer, where it remained for further investigation; however, the contact was informed that the VIN was not included in NHTSA Campaign: 15V340000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.

Incident: September 1, 2024 · Filed: June 15, 2025

My car has lost powering steering three times now. I have replaced the rack and pinion module twice and I’m fixing to a third time. This has happened all within the last 3.5 years

Incident: May 2, 2024 · Filed: May 3, 2024

I became the owner of a 2012 Lincoln MKZ Hybrid in 2016. At first there was no issues. Roughly a couple of months later, there was a power steering issue- so the car was driven to Ford with great difficulty where they reset the sensor or something and the power steering was working again. Now a couple of years later, the problem occurred again. The power steering chime came on, the car read “service advancetrac” in yellow and “power steering assist fault” in read, accompanied by the wheel stiffening. I pulled over turned the car off and back on, and the problem went away. It occurred several more times and turning the car off and back on remedied the problem. It would only occur every couple of months, but more recently it started happening every couple of weeks and now- the last ten days it has happened every time I drive. Each of those times, with the exception of the most recent occurrence, turning the car off and letting it sit for a couple of minutes, followed by turning it back on, solved the problem. The most recent time, I was traveling on the highway going 60 mph when the messages appeared and my wheel stiffened. It terrified me as I was moving fast on a Southern California highway where there are hundreds of cars. I was on my way to take a final exam, that I could not miss, so I kept driving. Steering was near impossible at low speeds. I went in to take my final and three hours later, when I turned the car back on, the power steering still was not working. After hours of research and years of dealing with this problem, I have found that there was a recall regarding the PSCM in the 2012 Lincoln MKZ. I am unsure if this problem extends to the hybrid model, and if so whether it was remedied by a past owner, but a detailed vehicle history report indicates that it was not. I have never received any notice as to this recall. I do know that my car was manufactured in the applicable time period (2011), and that it is experiencing exactly what the recall describes.

Incident: April 1, 2024 · Filed: April 5, 2024

Power steering control module stop working. Ford is aware of this issue and refusing to classify it as a recall. Vehicle inoperable at 83k miles.

Incident: November 1, 2023 · Filed: January 30, 2024

While driving I noticed that at times my steering wheel would be difficult to turn. At first, the problem seemed small until I was trying to make a left turn on a very busy 4-lane road, and without warning the steering wheel became very difficult to turn. I narrowly avoided being hit and ever since then, the steering has not been the same. I sought help at my nearest Ford dealership and after they inspected the car they determined that there was a problem with the steering assist and possibly the rack and pinion. We then discovered that the very same parts were recalled in 2011 for the same make and model car. I was never notified of any recalls and I asked why I was never contacted. The Ford dealership did not know why. According to them the vehicles that were recalled were vehicles that were made at the same facility as mine. They pointed out that normally my car would have been included in the recall and they did not know why I was excluded. I have attached the documentation they provided me proving that my car was built in a factory that had other cars recalled for the same reason. Currently, they are telling me that they cannot honor this recall because my car is not in the system as one that should be included in this recall. Due to the near misses that I have had I believe that this is a serious safety issue and should not be something that I pay over 2000 dollars to repair. Especially since all the other vehicles that had the same problem were recalled and repaired for free. Please help me figure out how to hold them accountable for not notifying me and refusing to honor the safety recall. NHTSA Campaign Number 15V340000

Incident: January 16, 2024 · Filed: January 17, 2024

My brakes stopped working with no warning while driving. All of the brake related lights came on and the pedal went to the floor and I was unable to stop the car. This is a safety issue for the driver and everyone else because there seems to be no warning that the brakes will stop working. I brought the vehicle into a repair shop and they could not find anything wrong with the brakes, however there are multiple reports on this website of the very same issue that I dealt with. When attempting to report this to the ford/lincoln manufacturing, they stated that their system was down and they had no way of taking a report. This is very dangerous and needs to be addressed.

Incident: October 1, 2023 · Filed: January 17, 2024

The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, he observed abnormal soft feedback from the brake pedal and that the brake pedal depressed to the floorboard before bringing the vehicle to a complete stop. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a possible brake fluid leak with the brake master cylinder or hydraulic control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 138,000.

Incident: September 13, 2023 · Filed: September 13, 2023

i cannot open the front drivers side door from the inside... it is as if the latch became disconnected

Incident: September 11, 2023 · Filed: September 12, 2023

I was driving and all of a sudden break light came on service break system came on all at one time I never had a problem with this never got a warning before hand , I couldn’t stop the car, break pedal literally on the floor, almost hit 2 cars trying to stop the vehicle, I have brand new break pads, break fluid was checked, had to get the car towed back home because its no longer drivable

Incident: July 3, 2023 · Filed: July 26, 2023

Breaks suddenly stopped working. Lights on dash including ABS came on. Car would not stop until pedal pressed almost to floor. Almost as quickly it started working again and our mechanic can not reproduce it. There a number (17) of other complaints describing the problem with more drama. (See [XXX] for one) Incident happened three times, twice going forward and once backing up. Please recall this quickly before someone is killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)