NHTSA vehicle safety data
2020 Lincoln MKZ Recalls, Ratings & Complaints
The 2020 Lincoln MKZ has 1 NHTSA recall campaign and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lincoln dealer.
NHTSA recall and complaint data for the 2020 Lincoln MKZ, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2020 Lincoln MKZ owner complaints
Owners have filed 2 complaints with NHTSA about the 2020 Lincoln MKZ, describing incidents dated June 13, 2025 to November 1, 2025.
Most-cited components
- Steering 1 complaint
- Unknown or Other 1 complaint
Newest complaints
ODI #11712156 · Filed
While driving at freeway speed, my fully closed panoramic moon roof exploded with me and my 5 year old son in the car. Thankfully, the interior shade was closed so no shards of glass fell inside. It sounded like a gunshot and I have front and rear view dash cam video with audio of the incident. You…
ODI #11666748 · Filed
My daughter almost killed herself in the car at [XXX]; the steering wheel and wheels got stuck. She's stuck at [XXX] close by [XXX] in the middle of the road, She's already called the mechanic and towing company and his assistant so I can get to work. The car is under my name [XXX] . Car was towed…
NHTSA defect investigations
NHTSA's investigations file lists the 2020 Lincoln MKZ, or a version of it filed under another name, in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023 · Filed for the MKZ Hybrid
Rearview Camera Image May Not Display
NHTSA #25V442000 · Back Over Prevention — Software · NHTSA notice
Reported June 27, 2025 · Ford Motor Company
Potentially affected: 200,237 vehicles
Repair completion: 58.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 25S72 · Owners notified September 4, 2025 · Vehicles built through July 31, 2020 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Safety consequence
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Manufacturer remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Other Lincoln MKZ model years
Check your 2020 Lincoln MKZ VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lincoln MKZ at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Lincoln VIN