NHTSA vehicle safety data
2011 Lincoln MKZ Recalls, Ratings & Complaints
The 2011 Lincoln MKZ has 7 NHTSA recall campaigns and 145 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Lincoln dealer.
NHTSA recall and complaint data for the 2011 Lincoln MKZ, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2011 Lincoln MKZ owner complaints
Owners have filed 145 complaints with NHTSA about the 2011 Lincoln MKZ, describing incidents dated January 1, 2011 to August 14, 2026.
Most-cited components
- Air Bags 66 complaints
- Service Brakes 20 complaints
- Steering 19 complaints
- Engine 13 complaints
- Structure 10 complaints
- Electrical System 8 complaints
Of the 145 complaints on file, 11 report a crash and 3 a fire; across all 145 complaints, owners report 6 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11758814 · Filed
2011 Lincoln MKZ AWD, 25000 miles. The plastic sheath that covers the transmission shift cable split in two. The split is located on the cable between the engine and firewall. preventing the driver from being able to shift the automatic transmission into Park and then later could no longer shift…
ODI #11680701 · Filed
The contact owns a 2011 Lincoln MKZ. The contact's spouse stated that while the vehicle was parked, the contact's spouse started the vehicle and noticed flames coming from the interior seal of the driver's door, located by the rocker panel. The contact's spouse stated that the flames were not…
ODI #11642912 · Filed
While traveling on interstate at70 mph a red triangle appears on dash engine turns off warning on dash to stop asap. All you have is electrical power which is not much. Car needs to be turned off and restarted. This may occur again in a few minutes or not. Took to dealer they said they replaced an…
NHTSA defect investigations
NHTSA's investigations file lists the 2011 Lincoln MKZ, or a version of it filed under another name, in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Defect Petition DP22-005: Pedestrian alert sounds
Closed August 7, 2023 · Filed for the MKZ Hybrid
- Preliminary Evaluation PE14-030: Electric power steering failure
Closed September 10, 2015
- Engineering Analysis EA12-009: Floor mat interference with accelerator
Closed June 12, 2014
Driver's Air Bag Inflator May Explode
NHTSA #21V158000 · Air Bags — Frontal — Driver Side — Inflator Module · NHTSA notice
Reported March 10, 2021 · Ford Motor Company
Potentially affected: 2,602,668 vehicles
Repair completion: 35.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 21S12 · Owners notified April 9, 2021 · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Safety consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Manufacturer remedy
Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Frontal Air Bag Inflator May Explode
NHTSA #21E013000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice
Reported February 16, 2021 · Ford Motor Company
Potentially affected: 249 vehicles
Repair completion: 0% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 21S05 · Owners notified March 17, 2021 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Safety consequence
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Manufacturer remedy
Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger Frontal Air Bag Inflator May Explode
NHTSA #19V001000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice
Reported January 7, 2019 · Ford Motor Company
Potentially affected: 782,384 vehicles
Repair completion: 72.62% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 19S01 · Owners notified February 13, 2019 · Vehicles built July 3, 2008 – July 29, 2012 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Safety consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Manufacturer remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Air Bag may not Fully Inflate during Deployment
NHTSA #18V775000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice
Reported November 1, 2018 · Ford Motor Company
Potentially affected: 215 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 18S34 · Owners notified November 21, 2018 · Vehicles built March 10, 2009 – July 16, 2012 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.
Safety consequence
If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Passenger Frontal Air Bag Inflator May Rupture
NHTSA #16V384000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice
Reported May 31, 2016 · Ford Motor Company
Potentially affected: 1,892,343 vehicles
Repair completion: 24.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 19S01 · Owners notified February 2, 2018 · Vehicles built May 9, 2005 – June 4, 2011 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Recall group: Takata airbag inflators
Defect description
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Safety consequence
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Manufacturer remedy
Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Loss of Electric Power Steering Assist
NHTSA #15V340000 · Steering — Electric Power Assist System · NHTSA notice
Reported June 2, 2015 · Ford Motor Company
Potentially affected: 393,623 vehicles
Repair completion: 69.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 15S18 · Owners notified July 21, 2015 · Vehicles built September 7, 2010 – February 28, 2012 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Safety consequence
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Manufacturer remedy
Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Driver Side Accessory Floor Mat may Trap Pedal
NHTSA #14E028000 · Equipment · NHTSA notice
Reported May 29, 2014 · Ford Motor Company
Potentially affected: 82,579 vehicles
Repair completion: 17.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign 14S07 · Owners notified July 26, 2014 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.
Safety consequence
The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Lincoln MKZ model years
Check your 2011 Lincoln MKZ VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Lincoln MKZ at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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