NHTSA vehicle safety data

2021 Kia Sorento Recalls, Ratings & Complaints

The 2021 Kia Sorento has 4 NHTSA recall campaigns and 25 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kia dealer.

NHTSA also files the 2021 Kia Sorento separately as Sorento Hybrid — 2 recall campaigns.

NHTSA recall and complaint data for the 2021 Kia Sorento, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2021 Kia Sorento owner complaints

Owners have filed 25 complaints with NHTSA about the 2021 Kia Sorento, describing incidents dated November 3, 2025 to October 21, 2026.

Most-cited components

  • Power Train 21 complaints
  • Engine 8 complaints
  • Fuel/Propulsion System 3 complaints
  • Unknown or Other 3 complaints
  • Electrical System 2 complaints
  • Vehicle Speed Control 2 complaints

Of the 25 complaints on file, 1 reports a crash; across all 25 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11773876 · Filed

    When driving between 10 to 50 mph with foot on gas pedal my car won’t jerk sputter and lose complete loss of power while making a turn. I have to release my gas pedal and push back down and it takes a solid couple seconds to get any power back. I’ve been almost hit a couple times in the last two…

  • ODI #11771163 · Filed

    The contact owns a 2021 Kia Sorento. The contact stated that while accelerating between 10 MPH and 15 MPH, the vehicle vibrated and jerked, similar to an attempted gear shift, before returning to normal operation. Additionally, the vehicle experienced a loss of motive power, particularly while…

  • ODI #11769753 · Filed

    Transmission has failed and dealership scanner did not read code P1C2D03, the diagnostic has confirmed a severe, structural failure of the transmission: the internal fluid barrier seal has worn through, causing total cross-contamination of the DCT gear oil and control fluid. This physical fluid…

Read all 25 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2021 Kia Sorento in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Fire from HVAC Wiring Harness

NHTSA #25V649000 · Electrical System — Wiring — Fuses and Circuit Breakers · NHTSA notice

Reported September 25, 2025 · Kia America, Inc.

Potentially affected: 39,536 vehicles

Repair completion: 39.95% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC351 · Owners notified January 23, 2026 · Vehicles built starting September 10, 2020 (per NHTSA)

Defect description

Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Safety consequence

A fire increases the risk of injury.

Manufacturer remedy

Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

Loss of Drive Power

NHTSA #22V760000 · Power Train — Automatic Transmission · NHTSA notice

Reported October 11, 2022 · Kia America, Inc.

Potentially affected: 69,038 vehicles

Repair completion: 95.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC250 · Owners notified December 9, 2022

Defect description

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Safety consequence

Loss of drive power increases the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tow Hitch Harness Fire While Parked or Driving

NHTSA #22V703000 · Trailer Hitches · NHTSA notice

Reported September 19, 2022 · Kia America, Inc.

Potentially affected: 70,887 vehicles

Repair completion: 29.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC249 · Owners notified July 27, 2023

Park outside only — fire risk while parked indoors or near structures.

Defect description

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety consequence

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fuel Leak at Pipe Connection

NHTSA #21V519000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported July 8, 2021 · Kia Motors America

Potentially affected: 21,575 vehicles

Repair completion: 98.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC214 · Owners notified July 21, 2021

Defect description

Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Safety consequence

A fuel leak increases the risk of a fire.

Manufacturer remedy

Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Kia Sorento model years

Check your 2021 Kia Sorento VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kia Sorento at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Kia VIN