NHTSA vehicle safety data
2021 Kia Sorento Recalls, Ratings & Complaints
The 2021 Kia Sorento has 4 NHTSA recall campaigns and 25 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kia dealer.
NHTSA also files the 2021 Kia Sorento separately as Sorento Hybrid — 2 recall campaigns.
NHTSA recall and complaint data for the 2021 Kia Sorento, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2021 Kia Sorento owner complaints
Owners have filed 25 complaints with NHTSA about the 2021 Kia Sorento, describing incidents dated November 3, 2025 to October 21, 2026.
Most-cited components
- Power Train 21 complaints
- Engine 8 complaints
- Fuel/Propulsion System 3 complaints
- Unknown or Other 3 complaints
- Electrical System 2 complaints
- Vehicle Speed Control 2 complaints
Of the 25 complaints on file, 1 reports a crash; across all 25 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11773876 · Filed
When driving between 10 to 50 mph with foot on gas pedal my car won’t jerk sputter and lose complete loss of power while making a turn. I have to release my gas pedal and push back down and it takes a solid couple seconds to get any power back. I’ve been almost hit a couple times in the last two…
ODI #11771163 · Filed
The contact owns a 2021 Kia Sorento. The contact stated that while accelerating between 10 MPH and 15 MPH, the vehicle vibrated and jerked, similar to an attempted gear shift, before returning to normal operation. Additionally, the vehicle experienced a loss of motive power, particularly while…
ODI #11769753 · Filed
Transmission has failed and dealership scanner did not read code P1C2D03, the diagnostic has confirmed a severe, structural failure of the transmission: the internal fluid barrier seal has worn through, causing total cross-contamination of the DCT gear oil and control fluid. This physical fluid…
NHTSA defect investigations
NHTSA's investigations file lists the 2021 Kia Sorento in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Defect Petition DP22-003: Loss of Motive Power
Closed December 12, 2023
Fire from HVAC Wiring Harness
NHTSA #25V649000 · Electrical System — Wiring — Fuses and Circuit Breakers · NHTSA notice
Reported September 25, 2025 · Kia America, Inc.
Potentially affected: 39,536 vehicles
Repair completion: 39.95% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC351 · Owners notified January 23, 2026 · Vehicles built starting September 10, 2020 (per NHTSA)
Defect description
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Safety consequence
A fire increases the risk of injury.
Manufacturer remedy
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Loss of Drive Power
NHTSA #22V760000 · Power Train — Automatic Transmission · NHTSA notice
Reported October 11, 2022 · Kia America, Inc.
Potentially affected: 69,038 vehicles
Repair completion: 95.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC250 · Owners notified December 9, 2022
Defect description
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Safety consequence
Loss of drive power increases the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Tow Hitch Harness Fire While Parked or Driving
NHTSA #22V703000 · Trailer Hitches · NHTSA notice
Reported September 19, 2022 · Kia America, Inc.
Potentially affected: 70,887 vehicles
Repair completion: 29.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC249 · Owners notified July 27, 2023
Defect description
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Safety consequence
A fire while parked or driving can increase the risk of injury.
Manufacturer remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fuel Leak at Pipe Connection
NHTSA #21V519000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice
Reported July 8, 2021 · Kia Motors America
Potentially affected: 21,575 vehicles
Repair completion: 98.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC214 · Owners notified July 21, 2021
Defect description
Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Safety consequence
A fuel leak increases the risk of a fire.
Manufacturer remedy
Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Kia Sorento model years
Check your 2021 Kia Sorento VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kia Sorento at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Kia VIN