NHTSA vehicle safety data
2012 Kia Sorento Recalls, Ratings & Complaints
The 2012 Kia Sorento has 5 NHTSA recall campaigns and 880 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kia dealer.
NHTSA recall and complaint data for the 2012 Kia Sorento, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2012 Kia Sorento owner complaints
Owners have filed 880 complaints with NHTSA about the 2012 Kia Sorento, describing incidents dated June 1, 2011 to September 15, 2026.
Most-cited components
- Engine 475 complaints
- Electrical System 127 complaints
- Service Brakes 103 complaints
- Air Bags 81 complaints
- Unknown or Other 81 complaints
- Exterior Lighting 60 complaints
Of the 880 complaints on file, 21 report a crash and 77 a fire; across all 880 complaints, owners report 36 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11766028 · Filed
Unknown
ODI #11764195 · Filed
The contact owns a 2012 Kia Sorento. The contact stated that while the vehicle was parked, the air bag warning light was illuminated. The vehicle was taken to a service center, where it was diagnosed and DTC: V1481 was retrieved. The vehicle was then taken to the dealer. The failure mileage was…
ODI #11763890 · Filed
While driving I smelled gas, a few minutes later I saw smoke coming from the hood of the car. I stopped, turned the car off, got my dog, exited the car, which then exploded into flames. I saw that I was not safe the minute I saw the smoke. I was unsure that the gas smell was coming from my car until…
Owner-reported
2012 Kia Sorento mileage at failure
591 of the 880 complaints on file for the 2012 Kia Sorento give the vehicle's mileage when the problem happened.
| Component | Median | Middle half | Based on |
|---|---|---|---|
| Engine | Median 105,000 miles | Middle half 75,000–140,000 miles | Based on 349 complaints |
| Service Brakes | Median 110,000 miles | Middle half 65,000–145,000 miles | Based on 49 complaints |
| Air Bags | Median 95,000 miles | Middle half 80,000–135,000 miles | Based on 51 complaints |
A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.
Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.
These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.
Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.
Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out
NHTSA defect investigations
NHTSA's investigations file lists the 2012 Kia Sorento in 10 investigations. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Audit Query AQ23-002: Hyundai and Kia ABS Module Fires
Open since November 17, 2023
- Engineering Analysis EA21-003: Engine Fires
Closed February 5, 2024
- Defect Petition DP22-003: Loss of Motive Power
Closed December 12, 2023
- Defect Petition DP21-003: Throttle control system vulnerabilities
Closed June 20, 2023
- Preliminary Evaluation PE20-008: Headlight Failure
Closed January 25, 2022
5 more NHTSA investigations
- Preliminary Evaluation PE19-004: Non-crash Vehicle Fires
Closed December 22, 2021
- Recall 20V-088
- Recall 20V-100
- Recall 20V-101
- Recall 20V-518
- Recall 20V-519
- Recall 20V-750
- and 2 more on the investigation page
- Recall Query RQ17-003: Scope and Timeliness
Closed December 22, 2021
- Engineering Analysis EA14-002: Panoramic Glass Sunroof Breakage
Closed January 15, 2021
- Defect Petition DP18-003: Non-crash Vehicle Fires
Closed May 10, 2019
- Preliminary Evaluation PE13-035: Panoramic Sunroof Breakage
Closed May 21, 2014
HECU May Cause Engine Compartment Fire
NHTSA #23V652000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice
Reported September 25, 2023 · Kia America, Inc.
Potentially affected: 1,730,192 vehicles
Repair completion: 32.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC284 · Owners notified March 29, 2024
Recall group: Hyundai and Kia ABS module fires
Defect description
Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.
Safety consequence
An engine compartment fire while parked or driving can increase the risk of injury.
Manufacturer remedy
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Engine Damage May Cause Fire
NHTSA #20V750000 · Engine · NHTSA notice
Reported December 2, 2020 · Kia Motors America
Potentially affected: 294,756 vehicles
Repair completion: 72.53% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC200 · Owners notified January 25, 2021 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.
Safety consequence
An engine compartment fire increases the risk of injury.
Manufacturer remedy
Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
High Pressure Fuel Pipe May Leak
NHTSA #18V907000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice
Reported December 19, 2018 · Kia Motors America
Potentially affected: 71,653 vehicles
Repair completion: 65.53% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC172 · Owners notified January 17, 2019 · Vehicles built April 19, 2011 – February 10, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Safety consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Manufacturer remedy
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Bearing Wear may result in Engine Seizure
NHTSA #17V224000 · Engine and Engine Cooling — Engine · NHTSA notice
Reported March 31, 2017 · Kia Motors America
Potentially affected: 618,160 vehicles
Repair completion: 67.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC147 · Owners notified June 20, 2017 · Vehicles built April 19, 2011 – February 10, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.
Safety consequence
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Manufacturer remedy
Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake-Shift Interlock Mechanism Can Chip or Crack
NHTSA #15V626000 · Power Train — Automatic Transmission · NHTSA notice
Reported October 6, 2015 · Kia Motors America
Potentially affected: 377,062 vehicles
Repair completion: 69.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Kia campaign SC124 · Owners notified November 9, 2015 · Vehicles built October 19, 2009 – January 31, 2013 (per NHTSA)
Defect description
Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Safety consequence
Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.
Manufacturer remedy
Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Kia Sorento model years
Check your 2012 Kia Sorento VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kia Sorento at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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