NHTSA vehicle safety data

2012 Kia Sorento Recalls, Ratings & Complaints

The 2012 Kia Sorento has 5 NHTSA recall campaigns and 880 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kia dealer.

NHTSA recall and complaint data for the 2012 Kia Sorento, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2012 Kia Sorento owner complaints

Owners have filed 880 complaints with NHTSA about the 2012 Kia Sorento, describing incidents dated June 1, 2011 to September 15, 2026.

Most-cited components

  • Engine 475 complaints
  • Electrical System 127 complaints
  • Service Brakes 103 complaints
  • Air Bags 81 complaints
  • Unknown or Other 81 complaints
  • Exterior Lighting 60 complaints

Of the 880 complaints on file, 21 report a crash and 77 a fire; across all 880 complaints, owners report 36 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11766028 · Filed

    Unknown

  • ODI #11764195 · Filed

    The contact owns a 2012 Kia Sorento. The contact stated that while the vehicle was parked, the air bag warning light was illuminated. The vehicle was taken to a service center, where it was diagnosed and DTC: V1481 was retrieved. The vehicle was then taken to the dealer. The failure mileage was…

  • ODI #11763890 · Filed

    While driving I smelled gas, a few minutes later I saw smoke coming from the hood of the car. I stopped, turned the car off, got my dog, exited the car, which then exploded into flames. I saw that I was not safe the minute I saw the smoke. I was unsure that the gas smell was coming from my car until…

Read all 880 complaints

Owner-reported

2012 Kia Sorento mileage at failure

591 of the 880 complaints on file for the 2012 Kia Sorento give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
EngineMedian 105,000 milesMiddle half 75,000–140,000 milesBased on 349 complaints
Service BrakesMedian 110,000 milesMiddle half 65,000–145,000 milesBased on 49 complaints
Air BagsMedian 95,000 milesMiddle half 80,000–135,000 milesBased on 51 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2012 Kia Sorento in 10 investigations. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

5 more NHTSA investigations
Open and recently closed NHTSA defect investigations

HECU May Cause Engine Compartment Fire

NHTSA #23V652000 · Service Brakes, Hydraulic — Antilock/Traction Control/Electronic Limited Slip — Control Unit/Module · NHTSA notice

Reported September 25, 2023 · Kia America, Inc.

Potentially affected: 1,730,192 vehicles

Repair completion: 32.37% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC284 · Owners notified March 29, 2024

Recall group: Hyundai and Kia ABS module fires

Park outside only — fire risk while parked indoors or near structures.

Defect description

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may experience an electrical short, which can result in an engine compartment fire while parked or driving.

Safety consequence

An engine compartment fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2024 through June 18, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC284.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Engine Damage May Cause Fire

NHTSA #20V750000 · Engine · NHTSA notice

Reported December 2, 2020 · Kia Motors America

Potentially affected: 294,756 vehicles

Repair completion: 72.53% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC200 · Owners notified January 25, 2021 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Safety consequence

An engine compartment fire increases the risk of injury.

Manufacturer remedy

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, free of charge. The recall began January 27, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC200.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

High Pressure Fuel Pipe May Leak

NHTSA #18V907000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice

Reported December 19, 2018 · Kia Motors America

Potentially affected: 71,653 vehicles

Repair completion: 65.53% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC172 · Owners notified January 17, 2019 · Vehicles built April 19, 2011 – February 10, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Safety consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Bearing Wear may result in Engine Seizure

NHTSA #17V224000 · Engine and Engine Cooling — Engine · NHTSA notice

Reported March 31, 2017 · Kia Motors America

Potentially affected: 618,160 vehicles

Repair completion: 67.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC147 · Owners notified June 20, 2017 · Vehicles built April 19, 2011 – February 10, 2014 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Safety consequence

Bearing wear may result in the engine seizing, increasing the risk of a crash.

Manufacturer remedy

Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Brake-Shift Interlock Mechanism Can Chip or Crack

NHTSA #15V626000 · Power Train — Automatic Transmission · NHTSA notice

Reported October 6, 2015 · Kia Motors America

Potentially affected: 377,062 vehicles

Repair completion: 69.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC124 · Owners notified November 9, 2015 · Vehicles built October 19, 2009 – January 31, 2013 (per NHTSA)

Defect description

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmission being able to be shifted out of "Park" without the brakes being depressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Safety consequence

Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Manufacturer remedy

Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Kia Sorento model years

Check your 2012 Kia Sorento VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kia Sorento at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Kia VIN