NHTSA vehicle safety data

2019 Kia Sorento Recalls, Ratings & Complaints

The 2019 Kia Sorento has 2 NHTSA recall campaigns and 435 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Kia dealer.

NHTSA recall and complaint data for the 2019 Kia Sorento, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2019 Kia Sorento owner complaints

Owners have filed 435 complaints with NHTSA about the 2019 Kia Sorento, describing incidents dated July 14, 2018 to October 19, 2026.

Most-cited components

  • Engine 172 complaints
  • Unknown or Other 111 complaints
  • Electrical System 68 complaints
  • Structure 56 complaints
  • Power Train 51 complaints
  • Fuel/Propulsion System 28 complaints

Of the 435 complaints on file, 10 report a crash and 19 a fire; across all 435 complaints, owners report 16 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11774014 · Filed

    My Car started to have extreme oil consumption around 100,000 miles I was able to keep it maintained by adding oil frequently but finally part of my motor stopped functioning and I was forced to replace my motor. I got my car back June 22,2026 but the new motor also has had the same issue. I did…

  • ODI #11773210 · Filed

    My check engine light came on. I took my vehicle to AutoZone so that they could tell me what the code read. The code read, cylinder 2 and cylinder 3 misfire. I replaced all 4 cylinders and spark plugs. 6 months after replacing all the parts, I had the check in light come on (flashing) while driving…

  • ODI #11772767 · Filed

    Paint is peeling.

Read all 435 complaints

Owner-reported

2019 Kia Sorento mileage at failure

113 of the 435 complaints on file for the 2019 Kia Sorento give the vehicle's mileage when the problem happened.

Mileage at failure by component, from owners' complaints to NHTSA
EngineMedian 90,000 milesMiddle half 70,000–120,000 milesBased on 46 complaints

A component's median is its 50th percentile, and its middle half runs from its 25th to its 75th percentile.

Owners give the mileage themselves, often as a round number, and NHTSA doesn't check it. A complaint that names several components counts under each one, and mileages that can't be right, such as 999,999, or 50 miles on a five-year-old car, are left out.

These figures describe the complaints owners filed. They don't predict when a particular vehicle will have a problem, and vehicles that never had one aren't counted.

Most complaints NHTSA received since May 17, 2021 give no mileage. So that they aren't undercounted, each one received since then that gives a mileage also stands in for those that gave none, which can put a component's median above most of the mileages it is based on.

Mileage from NHTSA's complaints file of October 31, 2026. How these figures are worked out

NHTSA defect investigations

NHTSA's investigations file lists the 2019 Kia Sorento in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #23V639000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported September 15, 2023 · Kia America, Inc.

Potentially affected: 83,667 vehicles

Repair completion: 53.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC282 · Owners notified March 8, 2024

Defect description

Kia America, Inc. (Kia) is recalling certain 2019 Sorento vehicles. Due to a manufacturing error, water may leak into the rearview camera, which can cause the rearview camera image not to appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the rearview camera and add additional water proofing to the camera harness, or replace the camera as necessary, free of charge. Owner notification letters were mailed March 8, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC282.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tow Hitch Harness Fire While Parked or Driving

NHTSA #22V703000 · Trailer Hitches · NHTSA notice

Reported September 19, 2022 · Kia America, Inc.

Potentially affected: 70,887 vehicles

Repair completion: 29.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Kia campaign SC249 · Owners notified July 27, 2023

Park outside only — fire risk while parked indoors or near structures.

Defect description

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Safety consequence

A fire while parked or driving can increase the risk of injury.

Manufacturer remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Kia Sorento model years

Check your 2019 Kia Sorento VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Kia Sorento at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Kia VIN