2024 Kia Sorento Recalls, Ratings & Complaints

Incident: August 14, 2026 · Filed: October 27, 2026

I am submitting this complaint regarding the August 2026 recall of the Evenflo Revolve180 LiteMax NXT infant car seat and rotating base system. I purchased the Revolve180 LiteMax NXT travel system along with an additional rotating base for use in a second vehicle. I subsequently learned that my car seat and at least one of the rotating bases were included in the recall affecting products manufactured before April 1, 2025. According to Evenflo, certain affected products failed to meet federal safety performance requirements due to a calibration issue with the level indicator. This raises concerns about the ability to properly position and install the car seat, potentially compromising child passenger safety. Although Evenflo has acknowledged the issue and provided temporary installation alternatives, a permanent repair kit has not yet been made available. I was advised that repair kits are expected to begin shipping in November 2026, but no confirmed date has been provided for when my affected products will be remedied. I have contacted Evenflo repeatedly over several weeks requesting clarification regarding the affected products, the repair timeline, and available alternatives. Despite multiple follow-ups and requests for management escalation, I have not received a satisfactory response addressing my concerns. The affected products remain available for inspection upon request. To my knowledge, they have not been physically inspected by the manufacturer or another agency. I am requesting that NHTSA review the availability and timeliness of the recall remedy, as well as the manufacturer's handling of consumer concerns regarding the affected products.

Incident: October 10, 2026 · Filed: October 18, 2026

On Saturday, October 10, 2026, the electric power steering (EPS) failed while driving and the EPS warning light came on. The steering became very heavy and hard to turn, and the vehicle shook during the failures. It happened 4 separate times within an hour, including right after starting the vehicle and shifting into gear, and after the vehicle restarted at a light at a busy intersection. My family was in the car, and losing steering in traffic was very unsafe. After the second failure, we drove to the dealership. The vehicle is still there; the dealer confirmed the error codes but has not reproduced the issue. The failed part and the cause are UNKNOWN. The vehicle is available for inspection. No police or insurance inspection has been done. The EPS warning light was the only warning, and it appeared at the time of each failure.

Incident: September 21, 2026 · Filed: October 5, 2026

Delayed Shifting: Noticeable delay when shifting from park to drive or reverse. Slipping Gears: Slipping out of gear unexpectedly. Rough Shifting: A rough or jerky shifting Warning Lights: The check engine light or transmission warning light may illuminate on the dashboard.

Incident: September 11, 2026 · Filed: September 18, 2026

The cars battery drained precipitously. Was able to sit and recharge. Took it to dealership. There were several code issues P033500 and P040500 among others. In discussion it seems that it might have been the EGR valve among other things. On research this is a known problem so why is there not a recall as the car can stop suddenly. "2024 Kia Sorento Hybrid Prestige (equipped with the Smartstream 1.6L Turbo Hybrid engine), code P0405 highlights a known issue that affects several modern Hyundai and Kia hybrid models."

Incident: September 15, 2026 · Filed: September 15, 2026

The contact owns a 2024 Kia Sorento. The contact stated that while driving at approximately 55-60 MPH, a loud boom suddenly occurred. The contact pulled to the side of the road and exited the vehicle with three passengers, including a nephew in a car seat. The passengers noticed that the panoramic glass fractured into several pieces and completely shattered. After cleaning out the vehicle, the contact put trash bags on the ceiling of the vehicle to avoid glass falling on the passengers. The contact stated concern about driving the vehicle before any repairs or replacements due to pieces of glass being in the fabric above the passenger's ears and the sound of glass fracturing every time a door is closed. The vehicle was taken to the dealer, where the contact was informed to contact to the manufacturer for further instruction. The failure mileage was 25,199.

Incident: July 1, 2026 · Filed: September 5, 2026

My 2024 Kia Sorento has experienced a dangerous brake failure on three separate occasions in which the brake pedal went to the floor and the vehicle lost normal braking capability. The first failure occurred on 7/1/2026 and was confirmed by the Kia dealer; the master cylinder was found leaking brake fluid into the brake booster, and the brake master cylinder and brake booster assembly were replaced and the brake system was bled. The same brake-pedal-to-the-floor failure occurred again on 7/16/2026. The dealer performed diagnostic testing, including clamping the calipers, and replaced both front brake calipers. The brake failure has occurred again during the vehicle's current repair period on August 15th 2026, requiring another dealer inspection and repair. Each occurrence created a serious safety risk because the vehicle could unexpectedly lose braking capability while being driven, potentially resulting in a collision, injury, or death to the occupants or others. The vehicle and brake system have been repeatedly inspected by Kia/dealer personnel, and the repair history and replaced components are available for inspection and documentation. The vehicle is currently at the Kia dealership for continued investigation and repair. No crash or injury occurred, but the repeated loss of braking has created an ongoing and serious safety concern. I am not aware of any warning lamp or message preceding the initial failures; the primary symptom has been the brake pedal unexpectedly traveling to the floor with loss of normal braking.

Incident: August 29, 2026 · Filed: August 31, 2026

While braking in a left hand turn lane waiting for the vehicles in front to turn left through an intersection, the vehicle stalled, shut off, and forced a manual restart in the turn lane. This same sequence happened again at another red light when the brake was engaged. The dealership the car was purchased from would not evaluate the car as they stated it is under factory warranty and should be evaluated at the manufacturer. The closest Kia manufacturer has been notified, but they have not inspected it, as they stated they have a lift malfunction and do not have the ability to run diagnostics until at least 10/16/26. No warning lamps or messages appeared prior to the hard stop. After the car stalled, there was a message that appeared stating the car would need to be manually restarted by putting it in park or neutral and engaging the start button. It took 2 tries to restart the car. A police officer did pull up behind me for my safety while the car was stalled, but they let me go when the car restarted. My safety was put at risk as this happened while actively trying pull up to and through a busy intersection in a double left-turn lane. The car stalled right before the intersection while waiting on other cars in front of me to turn left on an unprotected left turn. If I had been braking in the intersection and the car stalled, it could have caused a serious accident with oncoming traffic. I have only owned the car for 45 days. There were two separate occasions in the week prior to this incident where an attempt was made to start the car when parked, and the electrical panel came on, but the engine did not engage. In those instances, turning the car back off then turning it on started the car and no other issues were noted until the issue arose with hard stops when idling at intersections. The car is under 54,000 miles. It is available for inspection upon request.

Incident: August 22, 2026 · Filed: August 24, 2026

The front bumper grill to this Sorento model, among others, has a major design flaw that causes the radiator to be highly vulnerable to debris. A rock struck and punctured my radiator causing it to aggressively spray engine coolant, eventually leading to my engine overheating. I found this incident to be an extremely odd and rare situation considering I was only driving on paved suburban roads. After some further investigation online, it appears there are several other customers across the country that have encountered this same issue. Many even displaying tutorials on how they have rigged their Kias with reinforced plastic grates to protect their radiators from further damage. Really? This is what consumers are being forced to do in 2026 to protect their front radiators on a modern vehicle? These damages occur way too easily on normal city roads and not on rough terrain (despite my xline model specifically being marketed as a rugged outdoor vehicle). This easily avoidable design flaw is due to the large openings in the front grill. I have driven thousands of miles across the country in far less rugged vehicles, including many years in "rocky" Colorado, and have NEVER experienced a radiator being so easily pierced by debris. Kia customers are being footed the bill for these costly repairs as this is not considered a "factory defect" when in fact it is. Not to mention this can cause catastrophic damages to the engine in some cases. This is malpractice and Kia should be held accountable. My vehicle is currently being held at a kia service center near where the incident took place and awaiting an assessment from my insurance claim specialist. Luckily no one was hurt during this incident, I just had to get my wife and newborn child an uber to the nearest hotel while I waited 2hrs on a tow truck.

Incident: February 11, 2026 · Filed: June 24, 2026

The contact owns a 2024 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal shaking in the steering wheel. The vehicle was taken to the dealer, where it was diagnosed with improperly sized brake rotors. The rotors were resurfaced; however, the failure persisted. The vehicle was subsequently returned to the dealer, and the rotors were replaced, but the failure continued. The contact stated that the wheels were affected by the rotor failure. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.

Incident: June 11, 2026 · Filed: June 11, 2026

The horn isn’t making any noise at all. There were no warning lamps or messages, I didn’t know until I needed to use my horn.