NHTSA vehicle safety data

2020 Keystone Fuzion Recalls & Complaints

The 2020 Keystone Fuzion has 5 NHTSA recall campaigns and 2 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2020 Keystone Fuzion. Recall data is refreshed daily from NHTSA.

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2020 Keystone Fuzion owner complaints

Owners have filed 2 complaints with NHTSA about the 2020 Keystone Fuzion, describing incidents dated July 20, 2020 to April 16, 2023.

Most-cited components

Structure 1 complaint
Suspension 1 complaint

Newest complaints

ODI #11517324 · Filed April 16, 2023
The Keystone Fuzion RV has a structural issue. I have been following other owners and there seems to be many RV’s with the same crack under the Master Bedroom. The crack appeared after transport I would not want to be the cause of an accident if the crack continued across the body and it detaching…
ODI #11424513 · Filed July 12, 2021
Originally, the rear axle on our trailer failed last year in July of 2020. We had an axle that was cambered in and that resulted in abnormal wear on our rear tires. Because of the abnormal wear, we had a blowout of our left tire on the rear axle while traveling on Interstate 84 in Oregon. After…

Read all 2 complaints

Hydraulic Leveling Leg Foot Pads May Separate

NHTSA #22V726000 · Equipment — Mechanical — Integrated Jack/Leveler/Stabilizer · NHTSA notice

Reported September 29, 2022 · Keystone RV Company

Potentially affected: 9,678 vehicles

Repair completion: 64.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 22-437 · Owners notified November 10, 2022

Defect description

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Safety consequence

A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Generator Transfer Switch may be Improperly Wired

NHTSA #20V428000 · Electrical System — Wiring · NHTSA notice

Reported July 24, 2020 · Keystone RV Company

Potentially affected: 594 vehicles

Repair completion: 79.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 20-382 · Owners notified August 27, 2020

Defect description

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Safety consequence

A generator that is able to energize the shore power connection may increase the risk of injury.

Manufacturer remedy

Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Antenna Wing May Separate From Mounting Base

NHTSA #20V398000 · Equipment — Electrical · NHTSA notice

Reported July 7, 2020 · Keystone RV Company

Potentially affected: 8,313 vehicles

Repair completion: 69.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 20-381 · Owners notified August 27, 2020

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Safety consequence

If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frameless Window Glass Panels May Detach

NHTSA #20V351000 · Visibility — Glass, Side/Rear · NHTSA notice

Reported June 12, 2020 · Keystone RV Company

Potentially affected: 428 vehicles

Repair completion: 86.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 20-375 · Owners notified July 24, 2020

Defect description

Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Safety consequence

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Wiring Harness may be Pinched

NHTSA #19V388000 · Electrical System — Wiring · NHTSA notice

Reported May 23, 2019 · Keystone RV Company

Potentially affected: 252 vehicles

Repair completion: 58.94% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 19-351 · Owners notified July 16, 2019 · Vehicles built November 2, 2017 – April 3, 2019 (per NHTSA)

Defect description

Keystone RV Company (Keystone) is recalling certain 2018-2020 Fuzion 429 recreational trailers. The wiring harness to the power center may have been pinched between the floor framing and chassis beam, potentially damaging the wiring harness.

Safety consequence

The damaged wiring harness may short circuit, increasing the risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect and repair the wiring as needed, free of charge. The recall began on July 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-351.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2020 Keystone Fuzion. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

2 owner complaints have been filed with NHTSA for the 2020 Keystone Fuzion.

Structure

ODI #11517324

Incident: April 16, 2023 · Filed: April 16, 2023

The Keystone Fuzion RV has a structural issue. I have been following other owners and there seems to be many RV’s with the same crack under the Master Bedroom. The crack appeared after transport I would not want to be the cause of an accident if the crack continued across the body and it detaching from the RV while being transporting and causing serious injury or death. I would like this investigated for not only my safety but the safety of other on the road.

Suspension

ODI #11424513

Incident: July 20, 2020 · Filed: July 12, 2021

Originally, the rear axle on our trailer failed last year in July of 2020. We had an axle that was cambered in and that resulted in abnormal wear on our rear tires. Because of the abnormal wear, we had a blowout of our left tire on the rear axle while traveling on Interstate 84 in Oregon. After eight months, the dealer, Camping World/Keystone, replaced the axle. Upon receiving the trailer back in April from the dealer, we noticed it was leaning to the right about three inches. Since we were unaware of the real issue, we went on our trip. We have had to level the trailer with leveling blocks at our campsite each time on the right side. We haven't had to do that in the past. Our safety and the safety of others were put at risk because the leaf spring could have broken, pulled the rear axle back, and steered us in an unexpected direction. This could result in us going into other vehicles on the road. Today, we had it inspected by two companies: The Spring Works as well as Bob Scott RV respectively in Grand Junction, Colorado. They both confirmed that we had a bad leaf spring on the right rear axle. Additionally, Bryan Dubose, at The Spring Works stated that the left rear leaf spring has been compromised because of the other faulty one. There were no warning signs other than the trailer leaning to the right when viewed from the rear. The symptom of the trailer leaning to the right first appeared when Camping World had replaced the defective rear axle and returned it to us in April of 2021.

Other Keystone Fuzion model years

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