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NHTSA campaign 20V351000 · Keystone campaign 20-375

Keystone RV Company Recall 20V-351: Frameless Window Glass Panels May Detach

NHTSA recall 20V351000 (Keystone campaign 20-375) was reported by Keystone RV Company on June 12, 2020, with 428 vehicles potentially affected (per NHTSA). NHTSA's record lists the Crossroads Redwood, Dutchmen Voltage, Keystone Alpine and more for the 2020 model year. Owners were notified on July 24, 2020, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V351000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Free VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
20V351000 (also written 20V-351 or 20V351)
Filed by
Keystone RV Company
Keystone campaign number
20-375
Report received
Potentially affected
428 vehicles (per NHTSA)
Component
Visibility — Glass, Side/Rear
Owners notified

Repair completion: 86.1% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 20V351000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Crossroads

  • Crossroads Redwood

All Crossroads recalls

Dutchmen

  • Dutchmen Voltage

All Dutchmen recalls

Keystone

All Keystone recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 20V351000.

Defect description

Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Safety consequence

If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Sources

Official NHTSA notice for recall 20V351000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.