NHTSA vehicle safety data

2021 Keystone Fuzion Recalls & Complaints

The 2021 Keystone Fuzion has 4 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2021 Keystone Fuzion. Recall data is refreshed daily from NHTSA.

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2021 Keystone Fuzion owner complaints

Owners have filed 3 complaints with NHTSA about the 2021 Keystone Fuzion, describing incidents dated October 12, 2020 to March 26, 2024.

Most-cited components

Structure 2 complaints
Suspension 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11625761 · Filed November 17, 2024
3/24 Fuzion 5th wh annual warranty inspection was completed. 4/24 bedroom slide out frame came loose from slide while in TX. we were able to make temp repairs & returning home contacted manufacturer regarding what we thought was structural issue. Keystone denied coverage, scheduled out of pocket…
ODI #11447187 · Filed January 12, 2022
The contact owns a 2021 Keystone Fusion RV. The contact stated that he noticed that the external sidewall had a crack that had originated from the front slide. The RV was taken to a dealer who diagnosed the failure as a normal crack and installed silicone in the crack. The contact stated that as the…
ODI #11423066 · Filed July 1, 2021
The contact owns a 2021 Keystone Nexus Viper. The contact stated that while hauling the water and gas tank, the weight caused the suspension and the frame to bend since the Gross Vehicle Weight rating was incorrect. The vehicle was taken to a local dealer where it was diagnosed with nothing needing…

Read all 3 complaints

Fuel Station Controller May Fail

NHTSA #23V082000 · Fuel System, Gasoline · NHTSA notice

Reported February 15, 2023 · Keystone RV Company

Potentially affected: 5,564 vehicles

Repair completion: 70.31% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 23-439 · Owners notified April 5, 2023

Defect description

Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.

Safety consequence

A failure of the fuel station controller increases the risk of a fire.

Manufacturer remedy

Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Hydraulic Leveling Leg Foot Pads May Separate

NHTSA #22V726000 · Equipment — Mechanical — Integrated Jack/Leveler/Stabilizer · NHTSA notice

Reported September 29, 2022 · Keystone RV Company

Potentially affected: 9,678 vehicles

Repair completion: 64.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 22-437 · Owners notified November 10, 2022

Defect description

Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Safety consequence

A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Auxiliary Fuel Tank Strap Bolts may Break

NHTSA #20V538000 · Fuel System, Gasoline — Storage · NHTSA notice

Reported September 3, 2020 · Keystone RV Company

Potentially affected: 119 vehicles

Repair completion: 87.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 20-385 · Owners notified October 2, 2020

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Fuzion recreational trailers (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and 2021 Impact recreational trailers (models 343, 359, 367 and 415). The auxiliary fuel supply tank mounting straps may have been improperly secured with grade 2 bolts instead of grade 5 bolts.

Safety consequence

The grade 2 bolts may break under certain conditions, causing the auxiliary fuel supply tank to detach, increasing the risk of a vehicle crash and/or fire.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect and replace the tank strap mounting bolts, as necessary, free of charge. The recall began October 2, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-385.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Generator Transfer Switch may be Improperly Wired

NHTSA #20V428000 · Electrical System — Wiring · NHTSA notice

Reported July 24, 2020 · Keystone RV Company

Potentially affected: 594 vehicles

Repair completion: 79.41% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 20-382 · Owners notified August 27, 2020

Defect description

Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Safety consequence

A generator that is able to energize the shore power connection may increase the risk of injury.

Manufacturer remedy

Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2021 Keystone Fuzion. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

3 owner complaints have been filed with NHTSA for the 2021 Keystone Fuzion.

Structure; Unknown or Other

ODI #11625761

Incident: March 26, 2024 · Filed: November 17, 2024

3/24 Fuzion 5th wh annual warranty inspection was completed. 4/24 bedroom slide out frame came loose from slide while in TX. we were able to make temp repairs & returning home contacted manufacturer regarding what we thought was structural issue. Keystone denied coverage, scheduled out of pocket repair with local dealer. Dealer quoted estimate, we delivered unit, they failed to even start repairs after 2 wks as promised. so far the temp repair was holding, but contacted Keystone to schedule them to repair. They were booked for months but referred us to Affinity RV in Goshen IN. Last week we delivered the unit for repair , they discovered flex frame damage outside & inside the unit. Affinity indicated many other units with same issues and would contact Keystone to cover the repairs - removing front cap, rewelding the cracks in frame and reinforcing the structure of the slide out & front cap area. the slide out is a small closet unit, not even a heavy full size slide. Affinity was very helpful & informative despite uncovering more issues than we originally thought. We are filing a report with NHTSA as we are not the only consumers with flex frame issues with a Lippert frame. This repair may cost thousands of dollars if the manufacturer does not cover this. we have seen many reports on line, of possible law suits with Lippert and manufacturers of RV's with this same problem. We're very frustrated and angry this unit has more extensive damage & only 3 years old. Affinity RV has all pictures & measurements of damage and faulty workmanship for repairs

Structure

ODI #11447187

Incident: February 15, 2021 · Filed: January 12, 2022

The contact owns a 2021 Keystone Fusion RV. The contact stated that he noticed that the external sidewall had a crack that had originated from the front slide. The RV was taken to a dealer who diagnosed the failure as a normal crack and installed silicone in the crack. The contact stated that as the crack had significantly expanded, the vehicle was taken to a second dealer; Campers Inn RV of Raleigh (1501 Outlet Center Dr, Selma, NC 27576) who was advised as the first dealer. The dealer patched the crack, but the failure persisted. The contact stated that the crack had significantly expanded. The RV was taken to a third dealer; Northgate RV Center-Ringold (442 Candy Ln, Ringgold, GA 30736) and the RV was diagnosed with a fractured frame. The manufacturer was notified of the failure and informed the contact that they would cover the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 2,100.

Suspension

ODI #11423066

Incident: October 12, 2020 · Filed: July 1, 2021

The contact owns a 2021 Keystone Nexus Viper. The contact stated that while hauling the water and gas tank, the weight caused the suspension and the frame to bend since the Gross Vehicle Weight rating was incorrect. The vehicle was taken to a local dealer where it was diagnosed with nothing needing to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that the vehicle performed as designed. The contact received no further assistance. The failure mileage was 500.

Other Keystone Fuzion model years

Check your 2021 Keystone Fuzion VIN

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