NHTSA vehicle safety data

2021 Keystone Cougar Recalls & Complaints

The 2021 Keystone Cougar has 7 NHTSA recall campaigns and 4 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.

NHTSA recall and complaint data for the 2021 Keystone Cougar. Recall data is refreshed daily from NHTSA.

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2021 Keystone Cougar owner complaints

Owners have filed 4 complaints with NHTSA about the 2021 Keystone Cougar, describing incidents dated December 6, 2020 to March 29, 2026.

Most-cited components

Tires 2 complaints
Structure 1 complaint
Unknown or Other 1 complaint

Newest complaints

ODI #11755033 · Filed August 5, 2026
On XXX between 11 am to 2pm, I was driving [XXX] to [XXX], via [XXX], and at rest area [XXX], I stopped for fueling truck and getting something to eat with family. After stopping at the parking site for trailer, I noticed that the RV box on the front above the gooseneck, was touching the top of my…
ODI #11466606 · Filed May 29, 2022
New Trailer King RST ST 225/75R15 hanging on the spare tire rack on the back of my 2021 Cougar 22 MLSWE travel trailer that was never useD stored covered at my home BLEW UP. HEARD LOAD EXPLOSION AND TIRE DESTROYED AS WELL AS SPARE TIRE COVER
ODI #11459460 · Filed April 3, 2022
Spontaneous increase in propane supply levels causing heating equipment to overheat. No inspection has taken place because manufacturer cites lack of replacement parts for warranty replacement.

Read all 4 complaints

Tire May Contact the Outrigger Causing Tire Damage

NHTSA #22V209000 · Structure — Frame and Members · NHTSA notice

Reported March 31, 2022 · Keystone RV Company

Potentially affected: 513 vehicles

Repair completion: 62.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 22-430 · Owners notified May 12, 2022

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.

Safety consequence

Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.

Manufacturer remedy

Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Propane Regulator May Fail and Cause Fire

NHTSA #21V708000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice

Reported September 13, 2021 · Keystone RV Company

Potentially affected: 95,885 vehicles

Repair completion: 60.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 21-414 · Owners notified February 25, 2022

Defect description

Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.

Safety consequence

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

Manufacturer remedy

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Frame Rail May Buckle

NHTSA #21V380000 · Structure — Frame and Members · NHTSA notice

Reported May 24, 2021 · Keystone RV Company

Potentially affected: 1,990 vehicles

Repair completion: 62.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 21-411 · Owners notified July 15, 2021

Defect description

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Safety consequence

A buckled frame rail can increase the risk of a crash.

Manufacturer remedy

Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Inverter May Be Wired Incorrectly

NHTSA #21V178000 · Electrical System · NHTSA notice

Reported March 16, 2021 · Keystone RV Company

Potentially affected: 31 vehicles

Repair completion: 77.42% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 21-403 · Owners notified March 24, 2021

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Cougar 29MBS, 30RLS, 315RLS, 316RLS, 32BHS, 353SRX, 364BHL, and 368MBI trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Safety consequence

An energized shore power connection can cause an electrical shock, increasing the risk of injury.

Manufacturer remedy

Keystone will notify owners, and dealers will test the inverter function, and rewire it if necessary, free of charge. The recall began March 24, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-403.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Solar Prep Wiring May Not Be Connected Properly

NHTSA #20V801000 · Electrical System — Wiring — Fuses and Circuit Breakers · NHTSA notice

Reported December 18, 2020 · Keystone RV Company

Potentially affected: 347 vehicles

Repair completion: 86.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 21-392 · Owners notified January 11, 2021

Defect description

Keystone RV Company (Keystone) is recalling certain 2021 Cougar 22MLS, 22RBS, 25RDS, 26RBS, 26RKS, 27RES, 29BHS, 30RKD, 31MBS, 32RLI and 34TSB recreational trailers equipped with a Solar Prep or an off-the-grid "OTG" Solar Camping Package. The Solar Prep wiring to the 12VDC breakers located by the battery may not be connected to the protected side of the breaker.

Safety consequence

Since it is not connected properly to the breaker, if the Solar Prep wiring experiences an electrical short, it will increase the risk of a fire.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the installation of the Solar Prep wiring at the circuit breaker mounted close to the battery and remount the wiring if needed, free of charge. The recall began January 11, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-392.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Inverter may be Wired Incorrectly

NHTSA #20V670000 · Equipment — Recreational Vehicle/Trailer — 120/240 Vac Electrical System — Inverter · NHTSA notice

Reported October 30, 2020 · Keystone RV Company

Potentially affected: 1,278 vehicles

Repair completion: 84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 20-389 · Owners notified November 18, 2020

Defect description

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.

Safety consequence

If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.

Manufacturer remedy

Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Cooktop Burner Flames May Invert

NHTSA #20V302000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported May 26, 2020 · Keystone RV Company

Potentially affected: 192 vehicles

Repair completion: 83.44% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Keystone campaign 20-377 · Owners notified July 17, 2020

Defect description

Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.

Safety consequence

If the cooktop burner flames invert, there is an increased risk of a fire and injury.

Manufacturer remedy

Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2021 Keystone Cougar. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

4 owner complaints have been filed with NHTSA for the 2021 Keystone Cougar.

Structure

ODI #11755033

Incident: March 29, 2026 · Filed: August 5, 2026

On XXX between 11 am to 2pm, I was driving [XXX] to [XXX], via [XXX], and at rest area [XXX], I stopped for fueling truck and getting something to eat with family. After stopping at the parking site for trailer, I noticed that the RV box on the front above the gooseneck, was touching the top of my truck trunk. I use a fifth wheel gooseneck and tow from the center of my truck/trunk bed, and we usually have about 2 inch gap between rv and truck, but at this time there was no gap, the weight of RV was on top the truck back side panels. The Lippert frame welds were broken. I have to call a 50 ton truck crane to tow RV to closest Camping World dealer at Fort Pierce. I was lucky that my 12,000 lb RV trailer did not disconnected, I could have killed my family in a hard brake, or someone in the highway if the trailer gets disconnected (the safety chains nor the emergency brake would have stop it to fall and rollover). My family (wife and kids) are psychologically affected and will not ride a truck towing and RV again, and I will not do either. I opened a claim with insurance Progressive (Claim#XXX), but they have denied any coverage saying manufacturer's defect are not covered by any policy. However they have failed to provide written report demonstrating it is defect. I opened Work Order #XXX, with the reseller, Camping World, but they have not being helpful, I left the RV at their parking lot and visit them in person to open my request for inspection and coverage, they refused to accept the RV inside their workshop, they told me I have to repair the weld first before they accept the unit. I opened claim with Lippert (trailer manufacturer), Case #XXX, they came back saying unit is not dafe to drive, and it is not a defect. On XXX called Keystone at [XXX], opened a complaint but did not get any case number, send pictures to [XXX], and they told me they are responsible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tires

ODI #11466606

Incident: May 27, 2022 · Filed: May 29, 2022

New Trailer King RST ST 225/75R15 hanging on the spare tire rack on the back of my 2021 Cougar 22 MLSWE travel trailer that was never useD stored covered at my home BLEW UP. HEARD LOAD EXPLOSION AND TIRE DESTROYED AS WELL AS SPARE TIRE COVER

Unknown or Other

ODI #11459460

Incident: April 2, 2022 · Filed: April 3, 2022

Spontaneous increase in propane supply levels causing heating equipment to overheat. No inspection has taken place because manufacturer cites lack of replacement parts for warranty replacement.

Tires

ODI #11386578

Incident: December 6, 2020 · Filed: January 5, 2021

I BOUGHT THIS KEYSTONE TRAILER NEW IN AUGUST OF 2020. THE TIRES ONLY HAD 400 MILES OF USE BEFORE THIS TRIP. I EQUIPPED MY TRAILER WITH TIRE MINDER SYSTEM TO MONITOR TIRE PRESSURE AND TEMPERATURE. THERE WAS NO WARNING OF TIRE FAILURE. THE TIRE JUST EXPLODED AND CAME APART. DAMAGING MY TRAILER.

Other Keystone Cougar model years

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