NHTSA campaign 20V670000 · Keystone campaign 20-389
Keystone Recall 20V-670: Inverter may be Wired Incorrectly
NHTSA recall 20V670000 (Keystone campaign 20-389) was reported by Keystone RV Company on October 30, 2020, with 1,278 vehicles potentially affected (per NHTSA). NHTSA's record lists the Keystone Cougar for model years 2020–2021. Owners were notified on November 18, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 20V670000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 20V670000 (also written 20V-670 or 20V670)
- Filed by
- Keystone RV Company
- Keystone campaign number
- 20-389
- Report received
- Potentially affected
- 1,278 vehicles (per NHTSA)
- Component
- Equipment — Recreational Vehicle/Trailer — 120/240 Vac Electrical System — Inverter
- Owners notified
Repair completion: 84% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 20V670000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
Keystone
All Keystone recallsNHTSA's recall notice
As NHTSA's recall record states it for campaign 20V670000.
Defect description
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Safety consequence
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 20V670000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.