NHTSA vehicle safety data
2020 Keystone Cougar Recalls & Complaints
The 2020 Keystone Cougar has 8 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.
NHTSA recall and complaint data for the 2020 Keystone Cougar. Recall data is refreshed daily from NHTSA.
2020 Keystone Cougar owner complaints
Owners have filed 3 complaints with NHTSA about the 2020 Keystone Cougar, describing incidents dated May 22, 2020 to October 11, 2023.
Most-cited components
- Suspension 2 complaints
- Electrical System 1 complaint
- Structure 1 complaint
- Wheels 1 complaint
Newest complaints
ODI #11553087 · Filed
The contact owns a 2020 Keystone Cougar RV. The contact stated that the side panels of the camper were detaching at the corners. The contact stated that her husband inspected the chassis of the camper and noticed that the chassis was severely corroded and fractured. The dealer was notified of the…
ODI #11459442 · Filed
Driving my 2020 Keystone 1/2 Cougar to Camping World in NC when a noise made from camper, parts came from tire, and white smoke from camper to find driver side front axle tire had blown apart. Bought replacement tire while initial repairs completed. On return home, felt another jerk from camper…
ODI #11430579 · Filed
The contact owns a 2020 Keystone Cougar. The contact stated while the RV was stationary, the rear motor turned on independently and fractured the gears. The contact took the RV to an independent mechanic, where it was diagnosed with needing the gearbox to be replaced. The RV was not repaired but was…
Tire May Contact the Outrigger Causing Tire Damage
NHTSA #22V209000 · Structure — Frame and Members · NHTSA notice
Reported March 31, 2022 · Keystone RV Company
Potentially affected: 513 vehicles
Repair completion: 62.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 22-430 · Owners notified May 12, 2022
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Safety consequence
Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
Manufacturer remedy
Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Propane Regulator May Fail and Cause Fire
NHTSA #21V708000 · Equipment — Recreational Vehicle/Trailer — LPG Systems · NHTSA notice
Reported September 13, 2021 · Keystone RV Company
Potentially affected: 95,885 vehicles
Repair completion: 60.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 21-414 · Owners notified February 25, 2022
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Safety consequence
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Manufacturer remedy
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Frame Rail May Buckle
NHTSA #21V380000 · Structure — Frame and Members · NHTSA notice
Reported May 24, 2021 · Keystone RV Company
Potentially affected: 1,990 vehicles
Repair completion: 62.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 21-411 · Owners notified July 15, 2021
Defect description
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Safety consequence
A buckled frame rail can increase the risk of a crash.
Manufacturer remedy
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Inverter may be Wired Incorrectly
NHTSA #20V670000 · Equipment — Recreational Vehicle/Trailer — 120/240 Vac Electrical System — Inverter · NHTSA notice
Reported October 30, 2020 · Keystone RV Company
Potentially affected: 1,278 vehicles
Repair completion: 84% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-389 · Owners notified November 18, 2020
Defect description
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Safety consequence
If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Antenna Wing May Separate From Mounting Base
NHTSA #20V398000 · Equipment — Electrical · NHTSA notice
Reported July 7, 2020 · Keystone RV Company
Potentially affected: 8,313 vehicles
Repair completion: 69.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-381 · Owners notified August 27, 2020
Defect description
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Safety consequence
If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Cooktop Burner Flames May Invert
NHTSA #20V302000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported May 26, 2020 · Keystone RV Company
Potentially affected: 192 vehicles
Repair completion: 83.44% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 20-377 · Owners notified July 17, 2020
Defect description
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Safety consequence
If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Solar Prep Wiring not Breaker Protected
NHTSA #19V689000 · Electrical System — Wiring · NHTSA notice
Reported September 30, 2019 · Keystone RV Company
Potentially affected: 379 vehicles
Repair completion: 87.19% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 19-361 · Owners notified October 25, 2019 · Vehicles built August 7, 2019 – September 12, 2019 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The wiring for the solar preparation kit may have been incorrectly wired to the wrong side of the 12V breaker, potentially allowing an electrical short circuit in the event of damage to the wiring.
Safety consequence
An electrical short circuit increases the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Emergency Exit not Marked
NHTSA #19V650000 · Equipment — Other — Labels · NHTSA notice
Reported September 11, 2019 · Keystone RV Company
Potentially affected: 18 vehicles
Repair completion: 94.44% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 19-360 · Owners notified October 9, 2019 · Vehicles built August 7, 2019 – August 28, 2019 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.
Safety consequence
If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
Manufacturer remedy
Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Keystone Cougar model years
Check your 2020 Keystone Cougar VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Cougar at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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