NHTSA vehicle safety data
2017 Keystone Cougar Recalls & Complaints
The 2017 Keystone Cougar has 7 NHTSA recall campaigns and 3 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Keystone dealer.
NHTSA recall and complaint data for the 2017 Keystone Cougar. Recall data is refreshed daily from NHTSA.
2017 Keystone Cougar owner complaints
Owners have filed 3 complaints with NHTSA about the 2017 Keystone Cougar, describing incidents dated May 10, 2017 to August 15, 2025.
Most-cited components
- Structure 2 complaints
- Electrical System 1 complaint
Newest complaints
ODI #11688194 · Filed
The contact owns a 2017 Keystone Cougar Trailer. The contact stated that the slide island was leaning and the flooring in the middle of the RV was unstable. The RV was taken to the local service center, which discovered that three cross members had separated from the frame of the RV and caused…
ODI #11072727 · Filed
I JUST BOUGHT A NEW 5TH WHEEL COUGAR TRAVEL TRAILER LAST MAY. THE WHOLE BOTTOM FRAME IS BENDING AND DEGRADING BECAUSE I SUSPECT IT WAS MADE WITH CHEAP CHINESE STEEL. THE MANUFACTURER REFUSES TO TAKE RESPONSIBILITY FOR THE ISSUE AND IS BLAMING IT ON HITTING THE CURB WHICH IS PHYSICALLY IMPOSSIBLE…
ODI #11057118 · Filed
BATTERIES ARE NOT STORED PROPERLY NO BATTERY BOXES OR IMPROPER STRAP DOWNS
Frame Rail May Buckle
NHTSA #21V380000 · Structure — Frame and Members · NHTSA notice
Reported May 24, 2021 · Keystone RV Company
Potentially affected: 1,990 vehicles
Repair completion: 62.52% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 21-411 · Owners notified July 15, 2021
Defect description
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Safety consequence
A buckled frame rail can increase the risk of a crash.
Manufacturer remedy
Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Fire Extinguisher May Be Clogged or Inoperable
NHTSA #17V755000 · Equipment · NHTSA notice
Reported November 22, 2017 · Keystone RV Company
Potentially affected: 1,205,997 vehicles
Repair completion: 2.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 17-307 · Owners notified January 15, 2018
Defect description
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Stabilizer Jacks may Detach from Frame in Transit
NHTSA #17V673000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported October 25, 2017 · Keystone RV Company
Potentially affected: 1,890 vehicles
Repair completion: 65.96% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 17-306 · Owners notified December 5, 2017 · Vehicles built September 22, 2016 – July 18, 2017 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.
Safety consequence
If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Circuit Breaker Installed
NHTSA #17V206000 · Electrical System — Wiring — Fuses and Circuit Breakers · NHTSA notice
Reported March 27, 2017 · Keystone RV Company
Potentially affected: 43 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 17-282 · Owners notified March 29, 2017 · Vehicles built March 10, 2017 – March 16, 2017 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2017 Cougar recreational trailers, models 326RDS, 327RKL, 333MKS, 336BHS and 359MBI. These vehicles were built with a manual-resetting 12 volt circuit breaker, which cannot be used in close proximity to the liquid propane storage.
Safety consequence
If the breaker sparks when it is being manually reset, it can increase the risk of a fire.
Manufacturer remedy
Keystone will notify owners, and dealers will inspect the trailers and replace the breaker with one that automatically resets, as necessary, free of charge. The recall began on March 29, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-282.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Smoke Detector may not have been Installed
NHTSA #17V147000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice
Reported March 7, 2017 · Keystone RV Company
Potentially affected: 30 vehicles
Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 17-279 · Owners notified March 14, 2017 · Vehicles built February 24, 2017 – February 27, 2017 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain 2017 Cougar and Laredo recreational trailers. The affected vehicles may have been incorrectly equipped with two carbon monoxide detectors instead of one smoke detector and one carbon monoxide detector.
Safety consequence
Without a smoke detector, in the event of a fire, the trailer occupants have an increased risk of injury.
Manufacturer remedy
Keystone will notify owners and dealers will inspect the trailers and install a smoke detector, if necessary, free of charge. The recall began on March 14, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for the recall is 17-279.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Propane Leak Due to Contact with Cross Tube
NHTSA #16V822000 · Equipment · NHTSA notice
Reported November 14, 2016 · Keystone RV Company
Potentially affected: 127 vehicles
Repair completion: 94.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 16-269 · Owners notified November 15, 2016 · Vehicles built August 2, 2016 – October 28, 2016 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar fifth wheel trailers, models 246RLSWE, 268RLSWE, 279RKSWE, 281RDIWE, 283RETWE and 284RDBWE, manufactured August 2, 2016, to October 28, 2016. During installation, the propane gas cross tube manifold that connects the propane cylinders may have contacted the fasteners for the floor decking.
Safety consequence
The contact may result in a propane leak, which in the presence of an ignition source, can increase the risk of a fire.
Manufacturer remedy
Keystone has notified owners, and dealers will replace the manifold, free of charge. The recall began on November 15, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-269.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Incorrect Tire and Load Information/Part 567
NHTSA #16V609000 · Equipment — Other — Labels · NHTSA notice
Reported August 22, 2016 · Keystone RV Company
Potentially affected: 99 vehicles
Repair completion: 88.17% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Keystone campaign 16-262 · Owners notified September 9, 2016 · Vehicles built July 15, 2016 – August 3, 2016 (per NHTSA)
Defect description
Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar recreational trailers, models CG28SGS17, CG28RDB17, CG28RKS17, CG29RES17, CG29RLI17 and CG28DBI17, manufactured July 15, 2016, to August 3, 2016. The affected trailers have a Federal Identification Tag and Tire and Loading Information Label with incorrect information. Additionally, tires with the wrong load range may have been installed. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety consequence
If tires of an incorrect load range are installed, tire failure may result, possibly causing a loss of vehicle control, and increasing the risk of a crash.
Manufacturer remedy
Keystone has notified owners, and dealers will replace the tires and/or Federal Identification Tag if it is incorrect, free of charge. The recall began on September 9, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-262.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Keystone Cougar model years
Check your 2017 Keystone Cougar VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Keystone Cougar at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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