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NHTSA vehicle safety data

2020 Honda Pilot Recalls, Ratings & Complaints

The 2020 Honda Pilot has 11 NHTSA recall campaigns and 493 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Honda dealer.

NHTSA recall and complaint data for the 2020 Honda Pilot, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2020 Honda Pilot owner complaints

Owners have filed 493 complaints with NHTSA about the 2020 Honda Pilot, describing incidents dated October 10, 2019 to October 7, 2026.

Most-cited components

  • Electrical System 214 complaints
  • Engine 104 complaints
  • Unknown or Other 95 complaints
  • Forward Collision Avoidance 90 complaints
  • Fuel/Propulsion System 54 complaints
  • Lane Departure 44 complaints

Of the 493 complaints on file, 10 report a crash and 5 a fire; across all 493 complaints, owners report 13 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11774329 · Filed

    The front facing camera failed. Cruise control doesn’t work. Emergency braking doesn’t work. Lane departure warnings and lane keeping assistance doesn’t work. Forward collision warning doesn’t work. The forward facing camera failure was confirmed by an independent mechanic. Warning lights in the…

  • ODI #11769729 · Filed

    On October 7, 2026, at approximately 131,425 miles, my 2020 Honda Pilot Elite suddenly displayed multiple Honda Sensing safety-system failures simultaneously without prior warning. The vehicle displayed Adaptive Cruise Control Problem, Lane Keeping Assist Problem, Collision Mitigation System…

  • ODI #11769429 · Filed

    Honda Pilot 2020 sensing multipurpose camera failure. DTC U3000-49

Read all 493 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2020 Honda Pilot in 4 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Rear Suspension Components May Fail

NHTSA #26V365000 · Structure — Frame and Members · NHTSA notice

Reported June 4, 2026 · Honda (American Honda Motor Co.)

Potentially affected: 965,561 vehicles

Completion not yet reported (dataset updated November 3, 2026)

Honda campaign AOU, AOT

Defect description

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Safety consequence

Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.

Air Bags May Deploy Unintentionally During a Crash

NHTSA #26V332000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported May 21, 2026 · Honda (American Honda Motor Co.)

Potentially affected: 98,892 vehicles

Repair completion: 32.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Owners notified July 6, 2026

Defect description

Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.

Safety consequence

Air bags that deploy unintentionally during a crash increase the risk of injury.

Manufacturer remedy

Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.

Air Bag May Deploy Unintentionally During a Crash

NHTSA #24V064000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported February 1, 2024 · Honda (American Honda Motor Co.)

Potentially affected: 750,114 vehicles

Repair completion: 57.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign XHP, VHQ · Owners notified March 28, 2024

Defect description

Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.

Safety consequence

An air bag that deploys unintentionally during a crash can increase the risk of injury.

Manufacturer remedy

Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Fuel Pump May Fail

NHTSA #23V858000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported December 18, 2023 · Honda (American Honda Motor Co.)

Potentially affected: 2,490,460 vehicles

Repair completion: 79.04% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign KGC, KGD · Owners notified March 29, 2024

Recall group: Denso fuel pumps

Defect description

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Safety consequence

Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Rearview Image May Not Display/FMVSS 111

NHTSA #23V431000 · Back Over Prevention — Display Function · NHTSA notice

Reported June 15, 2023 · Honda (American Honda Motor Co.)

Potentially affected: 1,209,673 vehicles

Repair completion: 89.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign EEL, ZEM, SFC · Owners notified July 24, 2023

Defect description

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Side-View Mirrors May Detach/FMVSS 111

NHTSA #23V174000 · Visibility — Rearview Mirrors/Devices — Exterior · NHTSA notice

Reported March 16, 2023 · Honda (American Honda Motor Co.)

Potentially affected: 339,404 vehicles

Repair completion: 87.91% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign FE5 · Owners notified January 17, 2024

Defect description

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

Detached mirror glass can reduce driver visibility, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Tire Failure may Cause Sudden Air Loss

NHTSA #21V165000 · Tires · NHTSA notice

Reported March 11, 2021 · Honda (American Honda Motor Co.)

Potentially affected: 1,093 vehicles

Repair completion: 89.49% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign UA2 · Owners notified April 22, 2021

Defect description

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Safety consequence

Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.

Manufacturer remedy

Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Instrument Panel Software Incorrect/FMVSS 101/111

NHTSA #20V439000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported July 28, 2020 · Honda (American Honda Motor Co.)

Potentially affected: 607,786 vehicles

Repair completion: 98.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign T89 · Owners notified September 23, 2020

Defect description

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Safety consequence

Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.

Manufacturer remedy

Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Delayed or Inoperative Rearview Camera/FMVSS 111

NHTSA #20V440000 · Electrical System — Software · NHTSA notice

Reported July 28, 2020 · Honda (American Honda Motor Co.)

Potentially affected: 499,344 vehicles

Repair completion: 98.64% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign Y7Y · Owners notified September 23, 2020

Defect description

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Safety consequence

A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Certification Label Ink Can be Wiped Away

NHTSA #20V067000 · Equipment — Other — Labels · NHTSA notice

Reported February 6, 2020 · Honda (American Honda Motor Co.)

Potentially affected: 10,050 vehicles

Repair completion: 95.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign B6T · Owners notified March 24, 2020

Defect description

Honda (American Honda Motor Co.) is recalling certain 2020 Passport and Pilot vehicles. The certification label may have been printed with ink that can be wiped away with a solvent, removing the Gross Axle Weight Rating (GAWR) and Gross Vehicle Weight Rating (GVWR) information.

Safety consequence

If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.

Manufacturer remedy

Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incomplete Body Welding

NHTSA #19V784000 · Structure — Body · NHTSA notice

Reported October 31, 2019 · Honda (American Honda Motor Co.)

Potentially affected: 10 vehicles

Repair completion: 100% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Honda campaign X6J · Owners notified November 6, 2019 · Vehicles built July 30, 2019 – September 30, 2019 (per NHTSA)

Defect description

Honda (American Honda Motor Co.) is recalling certain 2019-2020 Pilot and 2019 Passport vehicles. The front frame left and right side upper members may not have been welded completely to the unibody. As such, these vehicles may fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 219, "Windshield Zone Intrusion."

Safety consequence

In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.

Manufacturer remedy

Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Honda Pilot model years

Check your 2020 Honda Pilot VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Honda Pilot at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Honda VIN