NHTSA vehicle safety data

2014 GMC Sierra 2500 Recalls, Ratings & Complaints

The 2014 GMC Sierra 2500 has 2 NHTSA recall campaigns and 30 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized GMC dealer.

NHTSA recall and complaint data for the 2014 GMC Sierra 2500, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2014 GMC Sierra 2500 owner complaints

Owners have filed 30 complaints with NHTSA about the 2014 GMC Sierra 2500, describing incidents dated February 3, 2014 to October 7, 2024.

Most-cited components

Unknown or Other 7 complaints
Air Bags 6 complaints
Steering 6 complaints
Electrical System 4 complaints
Engine 4 complaints
Fuel/Propulsion System 3 complaints

Of the 30 complaints on file, 2 report a crash and 1 a fire (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11618452 · Filed October 7, 2024
GM refuses to repair the defective finish on my truck, their claim is that it only applies to trucks covered under the 3 year -36k warranty. This is a manufacturing defect that they admit to in the attached TSB. There should be a recall mandated for this. We spent a ton of hard earned money on these…
ODI #11555635 · Filed November 17, 2023
2014 GMC Sierra 2500HD. My dash has started to crack around the passenger airbag and driverside gauge cluster. Dash material is brittle and serves as a hazard should the airbags deploy during an accident.
ODI #11540851 · Filed August 25, 2023
Backing out of driveway, suddenly lost the transmission. I was stranded at about a 45-degree angle into the traffic lane. I had no gear position indication (an automatic) and couldn't move the truck under it's own power. Shut it off and restarted twice before I got it into "limp-mode" and, while…

Read all 30 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2014 GMC Sierra 2500 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA21-002: Desiccated Air Bag Inflator Rupture
Open since September 17, 2021

Open and recently closed NHTSA defect investigations

Passenger Frontal Air Bag Inflator May Explode

NHTSA #21V054000 · Air Bags — Frontal — Passenger Side — Inflator Module · NHTSA notice

Reported February 5, 2021 · General Motors, LLC

Potentially affected: 1,778,128 vehicles

Repair completion: 63.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N212328800 · Owners notified May 11, 2021 · Recall influenced by NHTSA's Office of Defects Investigation

Recall group: Takata airbag inflators

Defect description

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Safety consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Manufacturer remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fire Extinguisher May Be Clogged or Inoperable

NHTSA #18V267000 · Equipment · NHTSA notice

Reported April 26, 2018 · General Motors LLC

Potentially affected: 6,154 vehicles

Repair completion: 14.23% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 18146 · Owners notified June 11, 2018 · Vehicles built September 25, 2008 – October 4, 2013 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Safety consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Manufacturer remedy

GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Electronic Stability Control

1 investigation

30 owner complaints have been filed with NHTSA for the 2014 GMC Sierra 2500.

Unknown or Other

ODI #11618452

Incident: October 7, 2024 · Filed: October 7, 2024

GM refuses to repair the defective finish on my truck, their claim is that it only applies to trucks covered under the 3 year -36k warranty. This is a manufacturing defect that they admit to in the attached TSB. There should be a recall mandated for this. We spent a ton of hard earned money on these trucks.

Air Bags

ODI #11555635

Incident: November 1, 2023 · Filed: November 17, 2023

2014 GMC Sierra 2500HD. My dash has started to crack around the passenger airbag and driverside gauge cluster. Dash material is brittle and serves as a hazard should the airbags deploy during an accident.

Electrical System

ODI #11540851

Incident: August 20, 2023 · Filed: August 25, 2023

Backing out of driveway, suddenly lost the transmission. I was stranded at about a 45-degree angle into the traffic lane. I had no gear position indication (an automatic) and couldn't move the truck under it's own power. Shut it off and restarted twice before I got it into "limp-mode" and, while abrupt and harsh, managed to get back into my driveway. Found fault code U0101, Lost Communication with TCM (Transmission Control Module). Had never heard that this has become a common problem. Discovered quickly GM has no parts available, no repairs available, and that it is happening to thousands of GM trucks from model years 2008 to 2015. The truck is useless without this module function. We use this truck to tow a 12000+ lb. travel trailer. I can't imagine how bad this could have been in freeway traffic with such a load. Have been told GM put the part on a national back order in October of 2022, with no estimate of availability. It's now late August of 2023 and still nothing available. Has me concerned that one of these vehicles could stall right in front of me in traffic! I can't afford to replace this vehicle, can't move it, and am relegated to going to work on a motorcycle- in traffic with other GM trucks just waiting to experience this failure. And winter is coming...

Engine and Engine Cooling

ODI #11475195

Incident: July 14, 2022 · Filed: July 21, 2022

The contact owns a 2014 GMC Sierra 2500. The contact stated that the vehicle failed to start as needed. The contact stated performed a diagnostic test on the vehicle and determined that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were both contacted and informed the contact that the vehicle was out of warranty. The failure mileage was 74,319.

Steering; Service Brakes; Fuel/Propulsion System

ODI #11460479

Incident: March 29, 2022 · Filed: April 12, 2022

2014 Sierra 2500HD SN ([XXX]) Leaving on vacation towing camper with family Bosch CP4 fuel pump issue left me stranded on a HWY 9 just outside Clinton, AR which is a 2 lane HWY with no shoulder. The vehicle gave me no prior warning, dash board suddenly read power restricted followed immediately with complete power loss as I reached to top of hill. I was forced to steer and brake the truck and camper with no power, down the hill to prevent vehicles from passing at crest of hill. This left me and my family and numerous other drivers in a very dangerous situation as cars tried to pass. I had to open the hood and try to determine what was going on. I directed traffic until a Van Buren County, AR Sherriff’s Deputy arrived scolding me to get the truck and trailer out of the highway. I was forced to unhook trailer in middle of HWY and leave it. All the while, vehicles passing in danger of head on collision because there was only one officer directing both sides of traffic. GM is aware of this issue that cost me $10336 at GM Dealership where repaired. Had I been aware, I would have had this replaced this Bosch CP4 part to prevent the unsafe conditions I encountered. One message came on dash, restricted power, and I was powerless. Final Bill stated “Found Injection pump has come apart internally and has put metal through the system.” Internet search stated: According to InjectorsDirect.com, the 2011-2016 Duramax suffers from a high pressure fuel pump issue unique to this year-range model. Failure of this CP4 pump is usually catastrophic, causing metal particulates to contaminate the entire fuel system. Please help this from happening to another person. These trucks are advertised showing families pulling campers traveling through mountains. That is exactly what my family was doing. I have additional documentation if needed. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Fuel/Propulsion System

ODI #11458816

Incident: March 23, 2022 · Filed: March 29, 2022

The vehicle experienced a catastrophic failure of the fuel pump while towing a horse trailer on a busy state highway. This was a major safety risk because the vehicle gave no warning before it just stop working. It was a miracle we were able to coast off the highway into a wide spot that was able to accommodate both the truck and the horse trailer. The truck only has 77,000 miles and we are being told that none of the repair is covered under warranty. We were also told that the fuel pump has completely contaminated the entire fuel systems, including the injectors so everything must be replaced. The quote we received from the dealership for this massive repair is $12,208.59. No warning lamps, messages or other symptoms occurred until the truck died. Once the truck died, it could not be restarted and then began displaying a code that said the fuel filter needed to be replaced.

Power Train

ODI #11362309

Incident: September 30, 2020 · Filed: October 1, 2020

THE GEAR SHIFT WENT LOOSE WHEN I STOPPED AND WENT TO PUT IT IN PARK. THEN NO ABILITY TO SHIFT OR RE-START THE TRUCK. THE CABLE BROKE AND I WAS TOLD THIS IS A KNOWN ISSUE. MY REPORT SAYS THAT THERE ARE NO UN-REPAIRED RECALLS ON THIS TRUCK. WHY IS THERE NO RECALL ON THIS KNOWN ISSUE?

Unknown or Other

ODI #11341723

Incident: April 27, 2020 · Filed: July 27, 2020

I OWN A 2014 GMC SIERRA 2500HD. IT IS IN VERY GOOD CONDITION AND WELL MAINTAINED WITH LESS THAN 140,000 ON IT. ONE DAY AFTER WORK I GOT INTO MY TRUCK AND AS SOON AS I STARTED IT I HEARD MY DASH CRACK. IT CRACKED JUST TO THE RIGHT OF THE INSTRUMENT PANEL BY THE DASH VENT AND WINDSHIELD. AND HAS BEEN GROWING EVER SINCE. IF THE DASH IS THIS BRITTLE IN A TRUCK THAT IS ONLY 6 YEARS OLD AND BEEN VERY WELL TAKEN CARE OF IT IS A SAFETY ISSUE. IF I WERE TO GET INTO A CRASH AND MY AIRBAGS WERE TO DEPLOY, SHARDS OF HARD BRITTLE PLASTIC WOULD BE SENT THROUGH THE CAB POSSIBLY CAUSING MORE INJURIES.

Air Bags

ODI #11317115

Incident: April 1, 2018 · Filed: March 9, 2020

DASHBOARD CRACKED ADJACENT TO PASSENGER AIRBAG POTENTIAL SAFETY ISSUE SINCE THERE IS BRITTLE PLASTIC IN THE AREA WHERE AIRBAG DEPLOYMENT WOULD TAKE PLACE. THIS ISSUE HAS BEEN REPORTED BEFORE BY ME AND MANY OTHERS AND YET NO ACTION HAS BEEN TAKEN BY NHTSA OR GM FOR A REMEDY. I'M SKEPTICAL ABOUT WHETHER IT'S WORTH TAKING THE TIME TO MAKE SUCH REPORTS TO NHTSA WHEN YOUR RESPONSE SOUNDS MORE LIKE IT WAS WRITTEN BY GM CORPORATE COMMUNICATIONS RATHER THAN THE PUBLIC SAFETY ADVOCATE YOU ARE SUPPOSED TO BE. YOU CLAIM THERE IS INSUFFICIENT DATA TO TAKE ACTION. MODEL YEARS AFFECTED ARE FROM 2007 THROUGH 2014 ON NUMEROUS GM NAMEPLATES IE: AVALANCHE, SILVERADO, TAHOE, SUBURBAN, YUKON (XL), SIERRA AND ESCALADE. ERRING ON THE SIDE OF SAFETY SHOULD, AT LEAST, PROMPT AN INVESTIGATION FROM THE DATA ALREADY RECEIVED. IT SHOULD ALSO BE CONSIDERED THAT THIS DESIGN AND ITS IMPLEMENTATION OCCURRED WHEN GM WAS BEING BAILED OUT BY TAX PAYERS AND QUITE A FEW OF THEM ARE NOW LEFT HOLDING THE BAG WHILE THEY ARE POTENTIALLY AT RISK..

Electrical System

ODI #11300382

Incident: October 15, 2019 · Filed: January 20, 2020

THE REAR SLIDING WINDOW STOPPED WORKING AFTER I TRIED TO OPEN IT USING THE SWITCH LOCATED NEAR THE REARVIEW MIRROR. IT HAD ONLY BEEN OPENED LESS THAN 12 TIMES.

Other GMC Sierra 2500 model years

Check your 2014 GMC Sierra 2500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your GMC Sierra 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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