NHTSA vehicle safety data

2024 GMC Sierra 2500 Recalls, Ratings & Complaints

The 2024 GMC Sierra 2500 has 4 NHTSA recall campaigns and 108 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized GMC dealer.

NHTSA recall and complaint data for the 2024 GMC Sierra 2500, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2024 GMC Sierra 2500 owner complaints

Owners have filed 108 complaints with NHTSA about the 2024 GMC Sierra 2500, describing incidents dated May 4, 2023 to October 15, 2026.

Most-cited components

  • Electrical System 33 complaints
  • Power Train 27 complaints
  • Service Brakes 16 complaints
  • Engine 12 complaints
  • Unknown or Other 12 complaints
  • Fuel/Propulsion System 9 complaints

Of the 108 complaints on file, 2 report a crash; across all 108 complaints, owners report 3 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11774252 · Filed

    Purchased new and professionally installed and used for almost 3 years without issue. Driving on highway. Approx 75MPH. Cover was fully closed and locked into place. Nothing in bed of truck. Cover was attached to both of the safety D rings. I heard a noise, looked out rear mirror and saw the cover…

  • ODI #11773156 · Filed

    I was returning from the airport in [XXX] with my kids, driving northbound on [XXX] when my truck engine turned off without warning. The truck began to slow down while I was surrounded by traffic going roughly 70mph. I had difficulty steering and braking because the vehicle engine was off. I…

  • ODI #11769528 · Filed

    The contact owns a 2024 GMC Sierra 2500. While the contact's husband was driving uphill approximately 32 - 34 MPH and hauling a trailer, the vehicle unexpectedly lost motive power and rolled backwards. The brake pedal was depressed, and the parking brake was engaged to stop the vehicle. OnStar and…

Read all 108 complaints

Incorrect Tire Pressure Information

NHTSA #26V530000 · Tires — Pressure Monitoring and Regulating Systems · NHTSA notice

Reported August 13, 2026 · General Motors, LLC

Potentially affected: 8 vehicles

Repair completion: 0% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N262561970 · Owners notified September 17, 2026 · Vehicles built November 13, 2023 – December 16, 2023 (per NHTSA)

Defect description

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Safety consequence

Driving with underinflated tires can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Tailgate May Open While Driving

NHTSA #24V894000 · Latches/Locks/Linkages — Tailgate — Latch · NHTSA notice

Reported November 26, 2024 · General Motors, LLC

Potentially affected: 131,231 vehicles

Repair completion: 83.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N242469160 · Owners notified December 17, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Safety consequence

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Tailgate May Open While Driving

NHTSA #24V060000 · Latches/Locks/Linkages — Tailgate — Latch · NHTSA notice

Reported February 1, 2024 · General Motors, LLC

Potentially affected: 570,434 vehicles

Repair completion: 74.2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N232426400 · Owners notified May 17, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Safety consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Gear Shaft May Fracture

NHTSA #23V549000 · Steering · NHTSA notice

Reported August 3, 2023 · General Motors, LLC

Potentially affected: 3,893 vehicles

Repair completion: 97.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N232414720 · Owners notified September 22, 2023

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Safety consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other GMC Sierra 2500 model years

Check your 2024 GMC Sierra 2500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your GMC Sierra 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a GMC VIN