NHTSA vehicle safety data
2023 Freightliner Business Class M2 Recalls & Complaints
The 2023 Freightliner Business Class M2 has 8 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Freightliner dealer.
NHTSA recall and complaint data for the 2023 Freightliner Business Class M2. Recall data is refreshed daily from NHTSA.
2023 Freightliner Business Class M2 owner complaints
Owners have filed 1 complaint with NHTSA about the 2023 Freightliner Business Class M2, describing incidents dated April 16, 2024.
Most-cited components
- Unknown or Other 1 complaint
Newest complaints
ODI #11586731 · Filed
This is the first of several entries I am making. The DEF headers on 7 of our trucks have had the same failure and if I see more I will report these also. This is an emission system issue. PART NUMBER 04-31354-004 HEADER-SSI,CONC.6BOLY,CMNS
Fuel Filter Hoses May Disconnect and Leak Fuel
NHTSA #26V660000 · Fuel System, Diesel — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice
Reported October 7, 2026 · Daimler Trucks North America, LLC
Potentially affected: 2,456 vehicles
Completion not yet reported (dataset updated November 3, 2026)
Manufacturer campaign F1042
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2025 Freightliner Business Class M2, 2022-2027 FCCC XCM, FCCC XCR, 2023 Freightliner 108SD, 2024-2027 FCCC XCS and FCCC XBS vehicles equipped with certain Cummins L9 diesel engines. The remote fuel filter hoses may separate from the fitting, causing a fuel leak and an engine stall.
Safety consequence
A fuel leak in the presence of an ignition source increases the risk of a fire. An engine stall increases the risk of a crash.
Manufacturer remedy
Cummins will replace the fuel hoses, free of charge. Owner notification letters are expected to be mailed November 20, 2026. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is F1042.
Loss of Vehicle Control from Loose Axle Clamp Fasteners
NHTSA #25V760000 · Suspension — Critical Fasteners · NHTSA notice
Reported November 4, 2025 · Daimler Trucks North America, LLC
Potentially affected: 18,783 vehicles
Repair completion: 54.46% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign F1027 · Owners notified December 29, 2025
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Safety consequence
A loss of vehicle control increases the risk of a crash.
Manufacturer remedy
Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
Intermediate Steering Shaft Welds May Fail
NHTSA #25V504000 · Steering · NHTSA notice
Reported August 6, 2025 · FONTAINE MODIFICATION CO.
Potentially affected: 176 vehicles
Repair completion: 43.18% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified September 3, 2025
Defect description
Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.
Safety consequence
A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.
Manufacturer remedy
Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
Brake Lights May Fail to Illuminate
NHTSA #24V668000 · Forward Collision Avoidance — Automatic Emergency Braking · NHTSA notice
Reported September 10, 2024 · Daimler Trucks North America, LLC
Potentially affected: 16,890 vehicles
Repair completion: 90.62% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign F1009 · Owners notified October 24, 2024 · Vehicles built November 4, 2021 – July 31, 2024 (per NHTSA)
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a body lighting interface controller and replacement brake lights. The brake lights may not illuminate when the brakes are automatically applied during an active brake assist (ABA) event.
Safety consequence
Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Manufacturer remedy
Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Vehicle May Understeer/FMVSS 136
NHTSA #23V299000 · Electronic Stability Control (ESC) · NHTSA notice
Reported April 26, 2023 · Daimler Trucks North America, LLC
Potentially affected: 266 vehicles
Repair completion: 80.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL971 · Owners notified June 19, 2023
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."
Safety consequence
Understeering during a J-turn may increase the risk of a crash.
Manufacturer remedy
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Incompatible Tires and Rims/FMVSS 120
NHTSA #22V919000 · Wheels — Rim · NHTSA notice
Reported December 12, 2022 · Daimler Trucks North America, LLC
Potentially affected: 49 vehicles
Repair completion: 55.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-962 · Owners notified June 2, 2023
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Safety consequence
Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Electrical Short Circuit May Cause Engine Stall
NHTSA #22V554000 · Engine and Engine Cooling — Engine — Engine Control Module (ECU/ECM) · NHTSA notice
Reported July 29, 2022 · Daimler Trucks North America, LLC
Potentially affected: 1,375 vehicles
Repair completion: 85.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-949 · Owners notified September 27, 2022
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Safety consequence
Unexpected engine shut down can increase the risk of a crash.
Manufacturer remedy
Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Improperly Installed Steering Shaft Bolt
NHTSA #22V394000 · Steering · NHTSA notice
Reported June 3, 2022 · Daimler Trucks North America, LLC
Potentially affected: 3,573 vehicles
Repair completion: 84.29% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-937 · Owners notified August 1, 2022
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner M2, 108SD, and 114SD vehicles. The u-joint pinch bolt on the steering shaft may become detached, which can cause a loss of steering control.
Safety consequence
Loss of steering control can increase the risk of a crash.
Manufacturer remedy
Dealers will inspect and repair the joint, as necessary, free of charge. Owner notification letters are expected to be mailed august 1, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-937.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Freightliner Business Class M2 model years
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