NHTSA vehicle safety data
2014 Ford Transit Connect Recalls, Ratings & Complaints
The 2014 Ford Transit Connect has 15 NHTSA recall campaigns and 128 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.
NHTSA recall and complaint data for the 2014 Ford Transit Connect, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2014 Ford Transit Connect owner complaints
Owners have filed 128 complaints with NHTSA about the 2014 Ford Transit Connect, describing incidents dated April 27, 2014 to June 12, 2026.
Most-cited components
- Structure 28 complaints
- Unknown or Other 24 complaints
- Electrical System 18 complaints
- Latches/Locks/Linkages 14 complaints
- Fuel/Propulsion System 13 complaints
- Power Train 12 complaints
Of the 128 complaints on file, 3 report a crash and 1 a fire; across all 128 complaints, owners report 2 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11773827 · Filed
unknown causes diseyness drowsyness falling asleep while driving havient been well for months changed to diffrent van and she is falling asleep now. when driving the old van with windows open she didnt have the systems as bad. from Bruce Rebel for .. she says started out by draining of energy…
ODI #11745610 · Filed
The backup camera on the Ford Transit Connect 2014 has failed, making the vehicle unsafe, particularly for backing over pedestrians or small children difficult to see in mirrors. We see that recalls on the backup camera have been issued for models 2015 and later, but it is apparent that this is an…
ODI #11743695 · Filed
Back up camera cuts off at random times when backing or is not available at all. There is a recall our 2015 Tranist Connect for this issues but no recall issued on the 2014 model year. We basically cannot safely back up in this van.
NHTSA defect investigations
NHTSA's investigations file lists the 2014 Ford Transit Connect in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Recall Query RQ19-005: Door Latch Failures
Closed February 7, 2022
- Preliminary Evaluation PE16-001: Door Latch Failure
Closed October 29, 2016
Front Door Latch Pawl May Crack
NHTSA #23V502000 · Latches/Locks/Linkages — Doors — Latch · NHTSA notice
Reported July 21, 2023 · Ford Motor Company
Potentially affected: 112,225 vehicles
Repair completion: 34.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 23S36 · Owners notified February 5, 2024
Defect description
Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.
Safety consequence
An unlatched door can open while driving, increasing the risk of injury.
Manufacturer remedy
Dealers will inspect and replace the front door latches as necessary, free of charge. Owner notification letters were mailed February 2, 2024. Owners may contact Ford customer service 1-866-436-7332. Ford's number for this recall is 23S36.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Unintentional Rollaway Due to Detached Shift Cable
NHTSA #22V413000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice
Reported June 10, 2022 · Ford Motor Company
Potentially affected: 2,925,968 vehicles
Repair completion: 73.12% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 22S43 · Owners notified October 27, 2022
Defect description
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Safety consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Manufacturer remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Panoramic Roof Panel May Separate from Vehicle
NHTSA #21V977000 · Visibility — Fixed Panaramic Roof/Sky Light Assembly · NHTSA notice
Reported December 16, 2021 · Ford Motor Company
Potentially affected: 311 vehicles
Repair completion: 32.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 16S35 · Owners notified January 21, 2022
Defect description
Ford Motor Company (Ford) is recalling certain 2014 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body, which may result in the panel separating from the vehicle.
Safety consequence
Panoramic roof panel separation while driving can increase the risk of an injury or crash.
Manufacturer remedy
Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. This recall is an expansion of NHTSA recall number 16V-695. Owner notification letters were mailed January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Unintentional Rollaway Due to Detached Shift Cable
NHTSA #21V376000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice
Reported May 24, 2021 · Ford Motor Company
Potentially affected: 192,080 vehicles
Repair completion: 69.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 21S24 · Owners notified June 30, 2021
Defect description
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Safety consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Manufacturer remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Doors May Open While Driving
NHTSA #20V331000 · Latches/Locks/Linkages — Doors — Latch · NHTSA notice
Reported June 8, 2020 · Ford Motor Company
Potentially affected: 2,147,323 vehicles
Repair completion: 58.39% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 20S30 · Owners notified July 27, 2020 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Safety consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Manufacturer remedy
Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Panoramic Roof Panel may Separate from Vehicle
NHTSA #20V260000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice
Reported May 8, 2020 · Ford Motor Company
Potentially affected: 5,088 vehicles
Repair completion: 50.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 20S22 · Owners notified August 25, 2020
Defect description
Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.
Safety consequence
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.
Manufacturer remedy
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Engine Cylinder Head may Leak Oil
NHTSA #17V209000 · Engine and Engine Cooling — Engine · NHTSA notice
Reported March 27, 2017 · Ford Motor Company
Potentially affected: 208,584 vehicles
Repair completion: 72.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 17S09 · Owners notified January 5, 2018 · Vehicles built June 13, 2013 – December 14, 2014 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Safety consequence
If the cylinder head cracks and leaks oil, the oil may contact a hot engine or exhaust component, increasing the risk of a fire.
Manufacturer remedy
Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Panoramic Roof Panel may Separate from Vehicle
NHTSA #16V695000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice
Reported September 27, 2016 · Ford Motor Company
Potentially affected: 887 vehicles
Repair completion: 65.28% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 16S35 · Owners notified November 2, 2016 · Vehicles built October 4, 2013 – July 14, 2014 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured October 4, 2013, to July 14, 2014 and equipped with a Panoramic Fixed-Glass Vista roof. The panoramic roof panel may have an inadequate bond to the vehicle, possibly resulting in the panel separating from the vehicle.
Safety consequence
If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed on January 21, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S35.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Doors may Unexpectedly Open
NHTSA #16V643000 · Latches/Locks/Linkages — Doors — Latch · NHTSA notice
Reported September 6, 2016 · Ford Motor Company
Potentially affected: 2,046,297 vehicles
Repair completion: 61.83% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 16S30 · Owners notified January 27, 2017 · Vehicles built August 1, 2013 – February 1, 2016 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Safety consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Manufacturer remedy
Ford will notify owners, and dealers will replace the door latches with an improved part, free of charge. The recall began on January 27, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S30.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Instrument Cluster may be Inoperative/FMVSS 101
NHTSA #15V406000 · Electrical System — Instrument Cluster/Panel · NHTSA notice
Reported June 24, 2015 · Ford Motor Company
Potentially affected: 184,519 vehicles
Repair completion: 84.7% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 15C03 · Owners notified August 4, 2015 · Vehicles built May 10, 2014 – July 2, 2015 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Safety consequence
If the instrument cluster is inoperative, the driver of may not be warned of safety related issues such as low tire pressures or disabled air bags, increasing the risk of personal injury or a crash.
Manufacturer remedy
Ford will notify owners, and dealers will update the instrument panel software, free of charge. The recall began on August 4, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improper Torque of Seat Belt Bolts
NHTSA #15V050000 · Seat Belts — Front — Anchorage · NHTSA notice
Reported January 30, 2015 · Ford Motor Company
Potentially affected: 16,091 vehicles
Repair completion: 71.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 15S03 · Owners notified March 26, 2015 · Vehicles built November 6, 2013 – September 20, 2014 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect vehicles manufactured November 6, 2013, to September 20, 2014. In the affected vehicles, the upper seat belt bolts may have been improperly torqued, allowing them to loosen over time.
Safety consequence
If the seat belt anchorage fasteners loosen over time, there is an increased risk of personal injury in the event of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the original seatbelt fasteners with properly torqued fasteners, free of charge. The recall began March 26, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S03.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improper Plating on Fuel Pump may Result in Stall
NHTSA #15V005000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice
Reported January 9, 2015 · Ford Motor Company
Potentially affected: 54,543 vehicles
Repair completion: 72.24% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 14S30, 15S13 · Owners notified February 27, 2015 · Vehicles built November 11, 2013 – August 29, 2014 (per NHTSA)
Defect description
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Safety consequence
If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Manufacturer remedy
Ford will notify owners, and dealers will replace the fuel pump, free of charge. The recall began on February 27, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S30.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Plastic Sliding Door Panel Separation
NHTSA #14V777000 · Structure — Body — Door · NHTSA notice
Reported December 5, 2014 · Ford Motor Company
Potentially affected: 19,825 vehicles
Repair completion: 72.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 14S26 · Owners notified January 28, 2015 · Vehicles built August 9, 2013 – September 20, 2014 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Transit Connect cargo vans manufactured August 9, 2013, to September 20, 2014. The affected vehicles are equipped with sliding door panels that may have an improper bond strength between the plastic panel and paint primer. This could cause the door panel to separate from the vehicle while driving.
Safety consequence
If the plastic sliding door panel separates while driving, it can increase the risk of a vehicle crash.
Manufacturer remedy
Ford will notify owners, and dealers will reinstall the panel with proper materials, free of charge. The recall began January 28, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S26.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fuel and Vapor Lines may Abrade
NHTSA #14V703000 · Fuel System, Gasoline — Delivery — Hoses, Lines/Piping, and Fittings · NHTSA notice
Reported November 5, 2014 · Ford Motor Company
Potentially affected: 25,238 vehicles
Repair completion: 82.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 14S24 · Owners notified November 19, 2014 · Vehicles built August 1, 2013 – July 10, 2014 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured August 1, 2013, to July 10, 2014. In the affected vehicles, the fuel and vapor lines may have been incorrectly installed in the engine compartment, allowing the two lines to make contact.
Safety consequence
Contact between the two lines may result in abrasion and a fuel leak. A fuel leak in the presence of an ignition source increases the risk of a fire.
Manufacturer remedy
Ford has notified owners, and dealers will inspect the fuel line routing. If the fuel line has been routed incorrectly, it will be replaced and routed correctly. These repairs will be made free of charge. The recall began on November 17, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake Resevoir Cap Incorrect/FMVSS 135
NHTSA #14V406000 · Equipment — Other — Labels · NHTSA notice
Reported July 2, 2014 · Ford Motor Company
Potentially affected: 368 vehicles
Repair completion: 79.35% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 14C06 · Owners notified August 6, 2014 · Vehicles built March 1, 2014 – May 15, 2014 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain model year 2014 Transit Connect vehicles manufactured March 1, 2014, through May 15, 2014. The affected vehicles may have a brake reservoir cap that does not have the required text advising owners which brake fluid the vehicle uses. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 135, "Light Vehicle Brake Systems."
Safety consequence
Without the correct brake reservoir label on the cap someone may add the wrong brake fluid, causing damage to the brake system seals, resulting in brake fluid leaks, lengthened stopping distances and increasing the risk of a crash.
Manufacturer remedy
Ford has notified owners. Dealers will replace the brake reservoir cap with a correct one, free of charge. The recall began on July 14, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14C06.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Ford Transit Connect model years
Check your 2014 Ford Transit Connect VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Transit Connect at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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