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NHTSA campaign 23V502000 · Ford campaign 23S36

Ford Recall 23V-502: Front Door Latch Pawl May Crack

NHTSA recall 23V502000 (Ford campaign 23S36) was reported by Ford Motor Company on July 21, 2023, with 112,225 vehicles potentially affected (per NHTSA). NHTSA's record lists the Ford Transit Connect for model years 2014–2016. Owners were notified on February 5, 2024, per NHTSA.

Updated daily from NHTSA's recall files

Is my vehicle included?

This page lists, by model year, the vehicles NHTSA's recall record names for campaign 23V502000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.

To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.

Ford VIN check: decode a VIN to see its year, make and model.

Key facts

NHTSA campaign
23V502000 (also written 23V-502 or 23V502)
Filed by
Ford Motor Company
Ford campaign number
23S36
Report received
Potentially affected
112,225 vehicles (per NHTSA)
Component
Latches/Locks/Linkages — Doors — Latch
Owners notified

Repair completion: 33.8% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)

NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.

Vehicles listed for this recall

NHTSA's recall record lists these vehicles for recall 23V502000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.

Ford

All Ford recalls

NHTSA's recall notice

As NHTSA's recall record states it for campaign 23V502000.

Defect description

Ford Motor Company (Ford) is recalling certain 2014-2016 Transit Connect vehicles. The front door latch pawl may crack and prevent the door from latching.

Safety consequence

An unlatched door can open while driving, increasing the risk of injury.

Manufacturer remedy

Dealers will inspect and replace the front door latches as necessary, free of charge.  Owner notification letters were mailed February 2, 2024.  Owners may contact Ford customer service 1-866-436-7332.  Ford's number for this recall is 23S36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Sources

Official NHTSA notice for recall 23V502000

Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.