NHTSA vehicle safety data
2018 Ford Transit Connect Recalls, Ratings & Complaints
The 2018 Ford Transit Connect has 6 NHTSA recall campaigns and 22 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.
NHTSA recall and complaint data for the 2018 Ford Transit Connect, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2018 Ford Transit Connect owner complaints
Owners have filed 22 complaints with NHTSA about the 2018 Ford Transit Connect, describing incidents dated August 16, 2018 to April 24, 2026.
Most-cited components
- Service Brakes 6 complaints
- Steering 5 complaints
- Unknown or Other 4 complaints
- Power Train 3 complaints
- Visibility/Wiper 3 complaints
- Electrical System 2 complaints
Newest complaints
ODI #11745074 · Filed
Component Affected: Service Brakes / ABS Module / Hydraulic Braking System Description of Safety Defect: There is an active, intermittent, catastrophic failure in the front braking system/ABS module causing the front brakes to completely lock up mid-transit while operating at high speeds (60+ MPH)…
ODI #11713637 · Filed
One tire locks up gradually and then completely preventing the vehicle from being driven and causing damage to the other tires. The inability to drive the vehicle on the open road is very dangerous. There are no warning lamps. The vehicle may seem sluggish to accelerate. After towing to a service…
ODI #11655051 · Filed
The contact owns a 2018 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 24V294000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair…
Blank or Distorted Rearview Camera Image
NHTSA #25V572000 · Back Over Prevention — Sensing System — Camera · NHTSA notice
Reported September 3, 2025 · Ford Motor Company
Potentially affected: 1,456,417 vehicles
Repair completion: 21.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 25S89 · Owners notified January 13, 2026 · Vehicles built August 1, 2014 – July 31, 2018 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Safety consequence
A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Rearview Camera Image May Not Display
NHTSA #25V442000 · Back Over Prevention — Software · NHTSA notice
Reported June 27, 2025 · Ford Motor Company
Potentially affected: 200,237 vehicles
Repair completion: 58.75% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 25S72 · Owners notified September 4, 2025 · Vehicles built starting July 25, 2018 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Safety consequence
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Manufacturer remedy
Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Panoramic Roof Panel May Detach from Vehicle
NHTSA #24V294000 · Visibility — Fixed Panaramic Roof/Sky Light Assembly · NHTSA notice
Reported April 26, 2024 · Ford Motor Company
Potentially affected: 1,315 vehicles
Repair completion: 34.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 24S29 · Owners notified June 5, 2024 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Safety consequence
A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
Manufacturer remedy
Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Unintentional Rollaway Due to Detached Shift Cable
NHTSA #22V413000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice
Reported June 10, 2022 · Ford Motor Company
Potentially affected: 2,925,968 vehicles
Repair completion: 73.12% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 22S43 · Owners notified October 27, 2022
Defect description
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Safety consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Manufacturer remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Unintentional Rollaway Due to Detached Shift Cable
NHTSA #21V376000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice
Reported May 24, 2021 · Ford Motor Company
Potentially affected: 192,080 vehicles
Repair completion: 69.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 21S24 · Owners notified June 30, 2021
Defect description
Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Safety consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Manufacturer remedy
Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Seat Back may not Stay Upright
NHTSA #19V229000 · Seats · NHTSA notice
Reported March 22, 2019 · TransitWorks
Potentially affected: 776 vehicles
Repair completion: 2.58% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Owners notified December 19, 2019 · Vehicles built May 10, 2018 – August 2, 2018 (per NHTSA)
Defect description
TransitWorks is recalling certain 2015-2018 Ford Transit, 2018 Ford Transit Connect, and 2016 Dodge Ram ProMaster vehicles modified to be equipped with Freedman Seating GO-ES seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Safety consequence
In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Manufacturer remedy
TransitWorks has notified owners and instructed them to contact Freedman seats for a repair kit. The recall began December 19, 2019. Owners may contact Freedman Seating customer service at 1-800-443-4540 or TransitWorks customer service at 1-855-337-9543.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Ford Transit Connect model years
Check your 2018 Ford Transit Connect VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Transit Connect at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Ford VIN