NHTSA vehicle safety data

2017 Ford Transit Connect Recalls, Ratings & Complaints

The 2017 Ford Transit Connect has 6 NHTSA recall campaigns and 28 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.

NHTSA recall and complaint data for the 2017 Ford Transit Connect, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2017 Ford Transit Connect owner complaints

Owners have filed 28 complaints with NHTSA about the 2017 Ford Transit Connect, describing incidents dated May 12, 2017 to January 1, 2026.

Most-cited components

  • Service Brakes 8 complaints
  • Visibility/Wiper 6 complaints
  • Electrical System 5 complaints
  • Back Over Prevention 3 complaints
  • Power Train 3 complaints
  • Unknown or Other 3 complaints

Of the 28 complaints on file, 1 reports a crash (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11752605 · Filed

    The contact owns a 2017 Ford Transit Connect. The contact stated that while the vehicle was in reverse, the rear-view camera displayed a blank screen with the message "Camera Unavailable. The contact stated that the VIN was not included in NHTSA Campaign Number: 25V572000 (Back Over Prevention). The…

  • ODI #11721624 · Filed

    The contact owns a 2017 Ford Transit Connect. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall…

  • ODI #11696949 · Filed

    Rear brake lights work when locking and unlocking van however the passenger brake light does not work when pushing the brake pedal to stop van

Read all 28 complaints

Blank or Distorted Rearview Camera Image

NHTSA #25V572000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported September 3, 2025 · Ford Motor Company

Potentially affected: 1,456,417 vehicles

Repair completion: 21.11% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 25S89 · Owners notified January 13, 2026 · Vehicles built August 1, 2014 – July 31, 2018 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

Safety consequence

A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

Panoramic Roof Panel May Detach from Vehicle

NHTSA #24V294000 · Visibility — Fixed Panaramic Roof/Sky Light Assembly · NHTSA notice

Reported April 26, 2024 · Ford Motor Company

Potentially affected: 1,315 vehicles

Repair completion: 34.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 24S29 · Owners notified June 5, 2024 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.

Safety consequence

A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.

Manufacturer remedy

Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Unintentional Rollaway Due to Detached Shift Cable

NHTSA #22V413000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice

Reported June 10, 2022 · Ford Motor Company

Potentially affected: 2,925,968 vehicles

Repair completion: 73.12% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 22S43 · Owners notified October 27, 2022

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Safety consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Unintentional Rollaway Due to Detached Shift Cable

NHTSA #21V376000 · Power Train — Automatic Transmission — Gear Position Indication (PRNDL) · NHTSA notice

Reported May 24, 2021 · Ford Motor Company

Potentially affected: 192,080 vehicles

Repair completion: 69.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 21S24 · Owners notified June 30, 2021

Defect description

Ford Motor Company (Ford) is recalling certain 2013-2021 Transit Connect vehicles equipped with 2.5L engines. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Safety consequence

A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, causing the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

Manufacturer remedy

Dealers will replace the underhood shifter cable bushing, and add a protective cap, free of charge. Owner notification letters were mailed on June 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Front Seat Belt Pretensioners May Not Deploy

NHTSA #20V305000 · Seat Belts — Front · NHTSA notice

Reported May 27, 2020 · Ford Motor Company

Potentially affected: 1,616 vehicles

Repair completion: 70.68% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 20S25 · Owners notified August 7, 2020

Defect description

Ford Motor Company (Ford) is recalling certain 2016-2017 Transit Connect vehicles. The front driver and/or passenger seat belt pretensioner initiators could contain an improper generant mix ratio that may prevent the seat belt pretensioners from deploying in the event of a crash.

Safety consequence

In the event of a crash, the front driver and/or passenger seat belt pretensioners may not deploy, increasing the risk of injury.

Manufacturer remedy

Ford will notify owners, and dealers will inspect and replace seat belt assemblies as necessary, free of charge. This recall began August 7, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S25.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Panoramic Roof Panel may Separate from Vehicle

NHTSA #20V260000 · Visibility — Sun/Moon Roof Assembly · NHTSA notice

Reported May 8, 2020 · Ford Motor Company

Potentially affected: 5,088 vehicles

Repair completion: 50.55% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Ford campaign 20S22 · Owners notified August 25, 2020

Defect description

Ford Motor Company (Ford) is recalling certain model year 2014-2017 Transit Connect vehicles equipped with a Panoramic Fixed-Glass Vista roof. An improper bond may exist between the panoramic roof and the vehicle body and may result in wind noise, water leak, and in some cases, separation from the vehicle.

Safety consequence

If the panoramic roof panel separates from the vehicle while it is being driven, it may increase the risk of an injury or crash.

Manufacturer remedy

Ford will notify owners, and dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Ford issued owners an interim notification on May 26, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S22.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Ford Transit Connect model years

Check your 2017 Ford Transit Connect VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Transit Connect at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Ford VIN