NHTSA vehicle safety data
2023 Ford Mustang Mach-E Recalls, Ratings & Complaints
The 2023 Ford Mustang Mach-E has 6 NHTSA recall campaigns and 129 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Ford dealer.
NHTSA recall and complaint data for the 2023 Ford Mustang Mach-E, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.
2023 Ford Mustang Mach-E owner complaints
Owners have filed 129 complaints with NHTSA about the 2023 Ford Mustang Mach-E, describing incidents dated December 7, 2022 to October 24, 2026.
Most-cited components
- Electrical System 53 complaints
- Unknown or Other 27 complaints
- Forward Collision Avoidance 25 complaints
- Power Train 24 complaints
- Service Brakes 24 complaints
- Fuel/Propulsion System 12 complaints
Of the 129 complaints on file, 10 report a crash and 1 a fire; across all 129 complaints, owners report 5 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11773834 · Filed
Sensors constantly list as failed. Makes the automated functions unusable. Paid for these features and they don't work over half the time. Also the JUN 30, 2026 recall is still not fixable. That's nearly 5 months of no serviceable fix. Manufacturer Recall Number26S50 NHTSA Recall Number26V417 Recall…
ODI #11773357 · Filed
Exterior Paint Blistering consistent with tsb 25-2189
ODI #11771875 · Filed
The spot welds holding the driver side front door check strap (the thing that keeps the door from opening too far) have failed on a 3 year old Mustang Mach E GT (2023 model year) with 45,000 miles on it and no corrosion on the door. You are more than welcome to look at the failure or I can send you…
NHTSA defect investigations
NHTSA's investigations file lists the 2023 Ford Mustang Mach-E in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Engineering Analysis EA25-001: Collisions Involving Ford BlueCruise
Open since January 17, 2025
- Preliminary Evaluation PE24-012: Collisions Involving Ford BlueCruise
Closed January 17, 2025
Loss of Power or Fire Risk from Incorrect BECM Software
NHTSA #26V582000 · Electrical System — Propulsion System — Traction Battery — Management System/Energy Control Module (BMS/BECM) — Software · NHTSA notice
Reported September 9, 2026 · Ford Motor Company
Potentially affected: 86 vehicles
Completion not yet reported (dataset updated November 3, 2026)
Ford campaign 26S68 · Vehicles built starting July 3, 2023 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Safety consequence
An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.
Manufacturer remedy
Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Window Glass Trim Pieces May Detach
NHTSA #26V487000 · Structure — Exterior Trim · NHTSA notice
Reported July 28, 2026 · Ford Motor Company
Potentially affected: 86,543 vehicles
Completion not yet reported (dataset updated November 3, 2026)
Ford campaign 26S56 · Vehicles built starting February 17, 2023 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Safety consequence
Detached trim pieces can create a road hazard, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Rear Differential Pinion Shaft May Fracture
NHTSA #26V417000 · Power Train — Driveline — Differential Unit · NHTSA notice
Reported June 30, 2026 · Ford Motor Company
Potentially affected: 42,784 vehicles
Completion not yet reported (dataset updated November 3, 2026)
Ford campaign 26S50 · Vehicles built through August 21, 2025 (per NHTSA)
Defect description
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Safety consequence
Differential pinion shaft fracture may result in a loss of drive power, or unintended vehicle movement if the vehicle is in park without the parking brake applied, increasing the risk of a crash.
Manufacturer remedy
Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Back Seat Occupants May Become Trapped
NHTSA #25V404000 · Electrical System — Body Control Module — Software · NHTSA notice
Reported June 13, 2025 · Ford Motor Company
Potentially affected: 197,432 vehicles
Repair completion: 91.16% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 25S65 · Owners notified July 10, 2025 · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Safety consequence
The inability to enter or exit the vehicle in an emergency increases the risk of injury.
Manufacturer remedy
Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Rearview Camera Image May Not Display
NHTSA #25V315000 · Back Over Prevention — Software · NHTSA notice
Reported May 9, 2025 · Ford Motor Company
Potentially affected: 1,076,138 vehicles
Repair completion: 93.22% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 25S49 · Owners notified October 8, 2025 · Vehicles built March 17, 2020 – December 15, 2023 (per NHTSA) · Recall influenced by NHTSA's Office of Defects Investigation
Defect description
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Safety consequence
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Manufacturer remedy
The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Windshield Wiper Motor May Fail
NHTSA #24V594000 · Visibility — Windshield Wiper/Washer — Motor · NHTSA notice
Reported August 9, 2024 · Ford Motor Company
Potentially affected: 86,852 vehicles
Repair completion: 85.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Ford campaign 24S51 · Owners notified December 6, 2024
Defect description
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Safety consequence
Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.
Manufacturer remedy
Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Ford Mustang Mach-E model years
Check your 2023 Ford Mustang Mach-E VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Ford Mustang Mach-E at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Ford VIN