2016 Ford Expedition Recalls, Ratings & Complaints

Incident: September 11, 2026 · Filed: September 28, 2026

I brought my expedition in for recall 25V572, I brought it in and they said they had to run tests to see if it qualified, after testing they said that it qualified but that they didn't have the item in stock to make the repair, after several months, I called and they finally had the part to change out the camera. Problem is, it is worse than before I brought it in. The only time I get a clear image is when the hatch is in the air. I called the dealer back and they said "We changed the camera that is what the recall called for. What can I do. This is an extremely long vehicle and the back up camera aides in some tight spots. I really would like this to be working.

Incident: September 17, 2026 · Filed: September 17, 2026

2 separate ford dealerships have failed to solve my rear camera failure wasting about 12 hours of my time. The rear camera does fail to work quite often, but when in the dealer’s possession, they claim it’s working fine without showing any codes.

Incident: August 28, 2026 · Filed: August 28, 2026

The contact owns a 2016 Ford Expedition. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera would occasionally display a blank screen, while at other times a "Camera Not Available" warning message was displayed. The vehicle was taken to multiple dealers, where it was diagnosed that the rearview camera had failed and needed to be replaced. The rearview camera was replaced; however, the failure recurred. The contact stated that the rearview camera failure persisted after an unknown recall repair associated with the failure was performed. The manufacturer was not notified of the failure. The failure mileage was approximately 160,000.

Incident: August 7, 2026 · Filed: August 26, 2026

My 2016 Expedition has the same 6R80 transmission as the Ford F150, for which there is a recall for the Lead Frame. My wife was driving the vehicle on the highway and the check engine light came on and the vehicle went into "limp mode" causing the vehicle to decelerate to approximately 35 mph. Needless to say, she almost caused several accidents as she tried to move to the shoulder at a very reduced speed. The code was P0715 and P0717 which is the Turbine Shaft Speed Sensor which is part of the lead frame in the transmission. As stated before, there was a recall on this issue with the F150 but not to the Expedition since Ford did not sell as many Expeditions as F150's? I was able to have the lead frame replaced, at my cost, to remedy the situation, however, the fact that this is a known issue with this transmission and only some of the cars with this transmission were recalled is morally wrong. This could have caused a major accident resulting in serious injury or death since Expeditions were not part of the recall.

Incident: January 27, 2025 · Filed: July 27, 2026

The contact owns a 2016 Ford Expedition. The contact stated that the blower motor functioned intermittently, turning on and off unexpectedly. The contact stated that the A/C functioned as intended during the cooler months but was intermittently inoperable in the warmer months, requiring that the wires that were overheating be repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); however, the recall repair failed to fix the issue. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure and informed the contact that the vehicle exceeded the 12-month or 3,000-mile limitation. The failure mileage was approximately 120,000.

Incident: July 15, 2025 · Filed: July 20, 2026

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the rear-view camera displayed a blank screen. The message “Camera Unavailable” was displayed. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer, and the recall repair was completed. The contact was informed that the rear-view camera was inoperable after the recall repair was performed. The contact was informed that a diagnostic test was needed, and a diagnostic fee was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The contact was referred to the dealer for assistance. The failure mileage was approximately 70,000.

Incident: April 20, 2026 · Filed: July 10, 2026

The safety incident occured on April 20, 2026, when my 2016 Expedition EL failed to stay in park on a flat level parking lot causing significant safety concerns for my vehicle and all other vehicles with the same components. My car was parked for 4-5 minutes in front of the school my son attends and because he was sick the morning I parked my vehicle in front of the main entrance of the schol in an approved parking place, I left the car running while I went inside to turn in an assignment due that morning. After giving it to the front office person and explaining which teacher it needed to be given to, I turned around to return to my vehicle only to witness my car begin moving. It rolled 2-3 car lengths before it slammed into the back of a Coca-Cola Vendor truck and stopped. I was not able to catch it before the accident happened. I knew the vehicle was not safe to drive, so I had the Expedition towed to the local Ford dealership in town. The certified Ford dealership discoovered the problem when performing diagnostics as they were able to reproduce the problem. The "parking PAWL return spring not securely locking into park. found the parking PAWL worn and the return spring collapsed meaning nothing was locking the transmission into park" There were zero warning notifcations on the electrical messaging panel to alert a driver to this potentially dangerous problem. The outcome of this situation pose a horrific risk to pedestrians, and passengers when a vehicle can begin moving into "Drive" with no passenger behind the wheel.

Incident: June 1, 2026 · Filed: June 9, 2026

I am filing this complaint regarding an unresolved and potentially dangerous safety defect involving the rearview camera system on my Ford vehicle, which was presented to Wade Ford Auto Dealership and Service in Smyrna, Georgia for a rear camera recall repair. I brought my vehicle, a 2016 Ford Expedition, to Wade Ford for recall service related to the rearview camera. Wade Ford retained my vehicle for approximately one week. When I picked up the vehicle on or about [insert pickup date], I discovered that the rear camera issue had not been corrected. The rear camera image remains dark, unclear, visually deficient, and unsafe, creating a continuing hazard when the vehicle is operated in reverse. This is not a cosmetic or convenience issue. A defective rearview camera materially impairs rear visibility and increases the risk of collision, property damage, or injury. Federal safety authorities have recognized rearview camera failures as safety concerns because blank, distorted, inverted, delayed, frozen, or unclear images can reduce the driver’s view behind the vehicle and increase crash risk. NHTSA recall materials for Ford rearview camera defects describe the safety consequence as reduced rear visibility and increased crash risk when the rearview camera displays a distorted, inverted, or blank image. (static.nhtsa.gov) After I raised the unresolved condition, Ford claimed or suggested that the issue may be due to an aftermarket radio allegedly installed in the vehicle. I dispute that explanation. I have not replaced the rear camera, and I do not accept Ford’s unsupported attempt to attribute an unresolved safety recall defect to an aftermarket component without competent inspection findings, diagnostic proof, or written documentation. If Ford or Wade Ford contends that an aftermarket radio is the cause, then I request that they provide a written technical explanation, diagnostic results, photographs, technician notes.

Incident: April 1, 2026 · Filed: June 2, 2026

The contact owns a 2016 Ford Expedition. The contact stated while reversing, the rear view camera displayed a distorted image. The contact later received a recall notification, NHTSA Campaign Number: 25V572000 (Back Over Prevention). The vehicle was taken to the dealer and the recall repair was completed. The vehicle was repaired. The failure reoccurred. The contact stated that the failure reoccurred less than a week later. The vehicle was taken back to the dealer. The contact was informed that the camera lens needed to be replaced. The vehicle was repaired. The failure reoccurred two days later. The vehicle was taken back to the dealer, however the contact was informed that the failure was ot duplicated. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the camera lens was replaced two times, under the recall repair. In addition, the contact was informed that there were no other available options for the repair. The failure mileage was approximately 160,000.

Incident: April 22, 2026 · Filed: April 22, 2026

The contact owns a 2016 Ford Expedition. The contact stated that while reversing, the camera displayed squiggly lines. Occasionally, the screen was blank. No warning lights were illuminated. The vehicle was taken to the local dealer previously, where it was diagnosed and determined that the camera module needed to be replaced. The vehicle was repaired under the warranty, but the failure reoccurred. The contact received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The local dealer informed the contact that parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 1,000.