2020 Ford Escape Recalls, Ratings & Complaints

Incident: August 3, 2026 · Filed: October 26, 2026

AWD Module fails to communicate properly due to bad ground connection. Dashboard message shows AWD Failure, Pre-collision assist warning unavailable, Electronic stability control unavailable, and Hill start assist failure. Ford is aware of this problem and has issued TSB 23-2061. These vehicles should be re-called because important safety features become inoperative and the possibility of a collision is greatly increased.

Incident: September 1, 2026 · Filed: October 25, 2026

Opened sunroof and middle piece that holds liner broke and liner slid back into car .. schickers Ford in union said there were several cars with same problem Ford won't fix and warranty not covering. Just brought car in March

Incident: October 1, 2021 · Filed: October 24, 2026

The fabric liner at the top of the car that is a sun block for the moon roof has come loose multiple times on both sides and it seems that the piece that should retract and keep tension on the cloth so that it properly feeds into the head liner is malfunctioning. The dealership has attempted to fix it multiple times and it continues to come loose and is now out of warranty. It hangs down when attempting to open the roof and blocks the rear view for the driver which is a huge safety concern.

Incident: August 1, 2026 · Filed: October 24, 2026

Driver side door is increasingly noisy when opening the hinge makes a loud popping noise. The window will randomly not close. I saw on this website others are having the same problem. It has not been inspected by anyone, but can be.

Incident: September 10, 2026 · Filed: October 22, 2026

I am the owner of a U.S.-specification 2020 Ford Escape currently stationed in the Netherlands under military orders. I attempted to complete all open safety recalls through an authorized Ford dealership in the Netherlands. The dealership reviewed the vehicle and performed the actions available to them, but the recalls remain open. Open recalls include Ford Recall 25S76 / NHTSA Recall 25V467 involving the fuel injector system and Ford Recall 26C11 / NHTSA Recall 26V123 involving the SYNC and rearview camera display system. The dealership advised that not all recall actions could be fully completed overseas due to limitations associated with servicing a U.S.-market vehicle and/or remedy availability. The vehicle was inspected and serviced by an authorized Ford dealer in the Netherlands. I am submitting this report to document that I made a good-faith effort to obtain recall repairs before returning the vehicle to the United States, where I intend to complete any remaining recall actions.

Incident: July 1, 2025 · Filed: October 21, 2026

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Incident: October 20, 2026 · Filed: October 21, 2026

The contact owns a 2020 Ford Escape. The contact stated that while opening the moon roof, the moon roof cover cloth bunched up and blocked the view of the rear glass. The failure mileage was approximately 51,250.

Incident: October 12, 2026 · Filed: October 20, 2026

2020 Ford Escape is suffering from sudden, uncommanded loss of power, severe engine hesitation and violent stuttering during acceleration and problem is getting worse. Took to our service center to fix and they said the problem is a recall - NHTSA - 25V467 recall 25S76 (engine hesitant acceleration, rough idling, reduced engine power). Called Airport Ford in Florence, KY. They are saying they can't fix this issue -there is no remedy and that the program has been paused. This condition poses an immediate safety hazard. The unexpected failure of the powertrain to respond during high-demand situations - such as merging onto highways, passing vehicles or making left turns across oncoming traffic - makes me feel very vulnerable to rear-end or side impact crashes. The failure occurs at all speeds but is worse at 10-30 miles per hour. There is a Ford Recall on this issue. If the recall is paused - I assume they are no longer trying to find a fix. This is a 2020 car - surely in 6 years the Ford experts should have found a viable fix. In addition to the Dealership also talked to Ford Consumer Hotline and were given the same info as from the dealership. Please help! I love my Fords - I have had Fords all my adult life. Please help us.

Incident: October 11, 2026 · Filed: October 20, 2026

2020 Ford Escape – AWD and Multiple Safety System Failures I own a 2020 Ford Escape with approximately 99,000 miles. Every time I drive my vehicle, the dashboard displays the following warnings: * All-Wheel Drive Off * Pre-Collision Assist Not Available * Service AdvanceTrac * All-Wheel Drive Fault – Service Required * Hill Start Assist Not Available * See Manual I contacted an authorized Ford dealership regarding Customer Satisfaction Program 21B19, which addressed an AWD control module issue in certain 2020 Ford Escapes. The dealership checked my VIN and informed me that my vehicle was not included in the program. The dealership did not inspect or diagnose my vehicle. I subsequently contacted Ford Motor Company directly and requested goodwill repair assistance. Ford informed me that it would not provide goodwill assistance. I am concerned that my vehicle may be experiencing a defect similar to the one addressed by Program 21B19. Multiple driver-assistance and stability-control systems appear to be affected. I am requesting that NHTSA review this safety concern and investigate whether additional 2020 Ford Escape vehicles may be affected by a related defect. The underlying cause has not yet been diagnosed.

Incident: September 1, 2026 · Filed: October 19, 2026

Vehicle diagnosed with DTC C0095 (sub-codes :71 and :19) indicating a total mechanical misalignment of the internal Rear Drive Unit (RDU) actuator motor magnet ring, as documented in Ford Service Bulletin SSM 51117. This defect causes an immediate, unprompted shutdown of the All-Wheel Drive (AWD) system while driving, defaulting the vehicle strictly to Front-Wheel Drive (FWD) and significantly degrading vehicle traction, stability, and handling control in adverse weather conditions.