NHTSA vehicle safety data

2002 Country Coach Intrigue Recalls & Complaints

The 2002 Country Coach Intrigue has 5 NHTSA recall campaigns and 5 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Country Coach dealer.

NHTSA recall and complaint data for the 2002 Country Coach Intrigue. Recall data is refreshed daily from NHTSA.

Pre-purchase inspection checklist → Reliability & 5-year cost forecast →

2002 Country Coach Intrigue owner complaints

Owners have filed 5 complaints with NHTSA about the 2002 Country Coach Intrigue, describing incidents dated March 18, 2002 to February 21, 2006.

Most-cited components

Unknown or Other 3 complaints
Electrical System 2 complaints
Engine 1 complaint
Equipment 1 complaint
Fuel/Propulsion System 1 complaint
Structure 1 complaint

Newest complaints

ODI #10242006 · Filed September 12, 2008
I PURCHASED USED A 40' CLASS A MOTORHOME FROM DEALER IN TUSCON, AZ.. BEFORE PICKING IT UP, I INQUIRED FROM THE SERVICE MANAGER THE DATE OF THE TIRES MANUFACTURE. THE TIRES WERE 8 YEARS OLD. I ASKED THAT HE REPLACE THOSE OLD 12R22.5 TIRES WITH NEW TIRES AT MY EXPENSE. WHEN I PICKED UP THE COACH IN…
ODI #10019154 · Filed May 23, 2003
THIS COMPLAINT CALLED IN AS ODI ID NUMBER: 10018202. COMPLAINT "THE ELECTRIC STEPS EXTENDED WHILE THE VEHICLE WAS IN MOTION. THE DEALER REPLACED THE COMPUTER."ADDITIONAL DATA: 1ST EVENT, 2 WEEKS AFTER DELIVERY, MAY 2002. RANDOM OPENING OF THE STEPS WHILE DRIVING IN RENO ON STREET, STEP OUT LIGHT…
ODI #10019150 · Filed May 23, 2003
ODI ID NUMBER : 10018204 IS INCORRECT AND NO PAPERWORK HAS ARRIVED FOR ME TO SIGN OR EDIT- THIS IS A LIFE THREATENING CONDITION THAT PUTS ALL DRIVERS AND NEARBY CARS ETC. AT RISK. COMPLANT SHOULD READ:WHILE DRIVING THE CARBON MONOXIDE ALARM ACTIVATED DUE THE CARBON MONOXIDE IN THE COACH PRODUCED BY…

Read all 5 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2002 Country Coach Intrigue in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Service Query SQ01-013: INOPERATIVE WINDSHIELD WIPERS
Closed December 13, 2001

Open and recently closed NHTSA defect investigations

REFRIGERATOR/DOMETIC

NHTSA #07V031000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported February 1, 2007 · COUNTRY COACH INC

Potentially affected: 2,406 vehicles

Owners notified March 19, 2007

Defect description

CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Safety consequence

RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Manufacturer remedy

COUNTRY COACH WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). A SECONDARY BURNER HOUSING WILL BE INSTALLED FREE OF CHARGE. THE RECALL BEGAN ON MARCH 28, 2007. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR COUNTRY COACH AT 1-800-452-8015.

Notes

CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.

COUNTRY COACH/ITR/HURRICANE HOT WATER HEATER

NHTSA #03V109000 · Equipment — Recreational Vehicle/Trailer · NHTSA notice

Reported March 26, 2003 · COUNTRY COACH INC

Potentially affected: 485 vehicles

Vehicles built January 1, 2001 – December 1, 2003 (per NHTSA)

Defect description

ON CERTAIN MOTORHOMES EQUIPPED WITH INTERNATIONAL THERMAL RESEARCH (ITR)HURRICANE HOT WATER HEATERS, THE ELECTRONIC CONTROL BOARD MAY ADVERSELY AFFECT SAFETY FEATURES IN SOME OF THE SYSTEMS PROTECTING AGAINST OVERHEATING AND POTENTIAL FIRE SITUATION.

Safety consequence

IF THE SAFETY FEATURES DO NOT SHUT DOWN PROPERLY, THE HEATING SYSTEM CAN CONTINUE HEATING, POSSIBLY RESULTING IN A FIRE.

Manufacturer remedy

THE DEFECTIVE ELECTRONIC CONTROL BOARD WILL BE REPLACED. IN THE MEANTIME, CUSTOMERS SHOULD TURN THE SYSTEM OFF USING THE MASTER ON/OFF SWITCH LOCATED ON THE SIDE OF THE ELECTRONIC CONTROL BOX WHICH IS ADJACENT TO THE HEATER. OWNERS WHO TAKE THEIR MOTORHOMES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ITR AT 1-800-755-1272 OR COUNTRY COACH AT 1-800-547-8015.

Notes

ALSO, CUSTOMERS CAN CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

COUNTRY COACH/THROTTLE CONTROL/ACCELERATOR PEDAL

NHTSA #01V322003 · Vehicle Speed Control — Accelerator Pedal · NHTSA notice

Reported November 26, 2001 · COUNTRY COACH INC

Potentially affected: 194 vehicles

Owners notified December 3, 2001 · Vehicles built June 25, 2001 – October 24, 2001 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH ELECTRONIC THROTTLE CONTROL/ACCELERATOR PEDALS SUPPLIED BY WILLIAMS CONTROLS INDUSTRIES. THE WELD ATTACHING THE CLEVIS TO THE PLATE HAS INSUFFICIENT PENETRATION AND COULD ALLOW THE CLEVIS TO SEPARATE FROM THE PLATE.

Safety consequence

IF THE CLEVIS SEPARATED FROM THE PLATE WHILE THE VEHICLE WAS IN USE, THE VEHICLE WOULD RETURN TO IDLE, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL REPLACE THESE PEDALS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING DECEMBER 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

COUNTRY COACH/WINDSHIELD WIPERS

NHTSA #01V358000 · Visibility — Windshield Wiper/Washer · NHTSA notice

Reported November 23, 2001 · COUNTRY COACH INC

Potentially affected: 21 vehicles

Owners notified December 3, 2001 · Vehicles built March 29, 2001 – April 20, 2001 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: MOTOR HOMES. THE WINDSHIELD WIPERS EQUIPPED WITH THE SMARTWHEEL OPTION WERE IMPROPERLY GROUNDED. THE IMPROPER GROUND CAUSES THE WIPER MOTORS AND BLADES TO PERIODICALLY STOP WHEN THE MOTOR HOME IS IN TRANSIT AT FREEWAY SPEEDS.

Safety consequence

FAILURE OF THE WINDSHIELD WIPER MOTORS TO WORK COULD LEAD TO LOSS OF VISIBILITY DURING CRITICAL PERIODS WHEN WIPERS ARE NECESSARY, INCREASING THE RISK OF A CRASH.

Manufacturer remedy

DEALERS WILL CORRECTLY GROUND THE WINDSHIELD WIPER MOTOR CASE. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT COUNTRY COACH AT 1-800-452-8015.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

COUNTRY COACH/CUMMINS AIR COMPRESSOR

NHTSA #01V111002 · Service Brakes, Air — Supply — Compressor · NHTSA notice

Reported June 26, 2001 · COUNTRY COACH INC

Potentially affected: 667 vehicles

Vehicles built October 1, 1999 – March 31, 2001 (per NHTSA)

Defect description

VEHICLE DESCRIPTION: MOTOR HOMES EQUIPPED WITH CUMMINS ISC AND ISL DIESEL ENGINES. THE INTERNAL FRONT BUSHING CAN SPIN, CAUSING DAMAGE TO THE AIR COMPRESSOR, AND POSSIBLY TO THE SPINDLE DRIVE AT THE REAR FACE OF THE AIR COMPRESSOR WHICH IS USED TO PROVIDE POWER TO THE VEHICLE HYDRAULIC PUMP. FAILURE OF THE AIR COMPRESSOR'S SPINDLE DRIVE COULD LEAD TO LOSS OF POWER ASSIST IF THE HYDRAULIC PUMP CEASES TO OPERATE.

Safety consequence

WITHOUT POWER ASSIST, THE VEHICLE BECOMES VERY DIFFICULT TO TURN AND COULD POSSIBLY RESULT IN A VEHICLE CRASH.

Manufacturer remedy

CUMMINS WILL NOTIFY COUNTRY COACH CUSTOMERS AND REPLACE THE AIR COMPRESSOR FREE OF CHARGE. OWNER NOTIFICATION BEGAN MARCH 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER 1-800-343-7357.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT (1-888-327-4236).

try.vin has no NCAP crash-test rating on file for the 2002 Country Coach Intrigue. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

5 owner complaints have been filed with NHTSA for the 2002 Country Coach Intrigue.

Tires

ODI #10242006

Incident: February 21, 2006 · Filed: September 12, 2008

I PURCHASED USED A 40' CLASS A MOTORHOME FROM DEALER IN TUSCON, AZ.. BEFORE PICKING IT UP, I INQUIRED FROM THE SERVICE MANAGER THE DATE OF THE TIRES MANUFACTURE. THE TIRES WERE 8 YEARS OLD. I ASKED THAT HE REPLACE THOSE OLD 12R22.5 TIRES WITH NEW TIRES AT MY EXPENSE. WHEN I PICKED UP THE COACH IN TUSCON FROM THE DEALER, I NOTICED THAT THE TIRES INSTALLED WERE 11R22.5. I QUESTIONED THE SERVICE MANAGER ABOUT THE SIZE AND HE TOLD ME THAT MICHELIN DID NOT MANUFACTURE A 12R22.5 TIRE ANY MORE AND THAT THE 11R22.5 ARE THE SAME WEIGHT RATING(WRONG). I BOUGHT THAT STORY. SINCE THEN I HAD THE TIRES CHECKED BY A TIRE COMPANY IN MY AREA AND WAS INFORMED THOSE 11R22.5 TIRES WERE INADEQUATE AND SHOULD BE CHANGED TO THE CORRECT SIZE FOR MY MOTORHOME. I JUST FINISHED A PHONE CALL TO MICHELIN TIRE(THE NEW TIRES ON MY MH) AND WAS TOLD THAT I NEED TO REPLACE ASAP THE SMALLER SIZE TIRE FOR THE CORRECT SIZE AND TIRE LOAD FOR THIS MOTORHOME. MY QUESTION IS WHAT RECOURSE DO I HAVE TO GET THESE REPLACED BY THE DEALER/ SERVICE CENTER THAT I BOUGHT THE MOTORHOME FROM? ANY HELP WOULD BE MUCH APPRECIATED. SINCERELY, MIKE BLURTON ALOHA. *TR

Electrical System; Structure; Unknown or Other

ODI #10019154

Incident: March 18, 2002 · Filed: May 23, 2003

THIS COMPLAINT CALLED IN AS ODI ID NUMBER: 10018202. COMPLAINT "THE ELECTRIC STEPS EXTENDED WHILE THE VEHICLE WAS IN MOTION. THE DEALER REPLACED THE COMPUTER."ADDITIONAL DATA: 1ST EVENT, 2 WEEKS AFTER DELIVERY, MAY 2002. RANDOM OPENING OF THE STEPS WHILE DRIVING IN RENO ON STREET, STEP OUT LIGHT CAME ON AND I HEARD STEP MOVE, I SWERVED JUST IN TIME AVOIDED HITTING RENO POLICEMAN STANDING AT SIDEWALK EDGE. AS PASTED THE STEP MOVED BACK IN. HE WAS SAVED. (LUCKILY) MY WIFE WITNESSED THE EVENT. I SPENT TIME ON COUNTRY COACHS HELP LINE ASKING WHAT TO DO TO FIX IT. I WAS TOLD, ADJUST THE SWITCH AT THE BACK OF THE STEP ASSEMBLY. SUPPORT FELT THIS WAS EASY FIX SO I DID IT. OTHER I TOOK THE SPOTLIGHT, THE COACH ENDED UP AT THE FACTORY; THE FAC TORY WAS ASKED TO VERIFY MY FIX. THEY REPORTED VERBALLY THAT ALL THE SETTINGS WHERE VERIFIED. NO PROBLEMS FOUND. EVENTS CONTINUED TO RANDOMLY, LONG INTERVALS 1000 TO 5000 MILES. FINALLY EVENTS SEEMED TO STOP. COACH LEFT IN DECEMBER 02 AT COUNTRY COACH FOR SERVICE, HAD NOT HAD ANY REPEATS FOR A LONG TIME. WE PICKED UP THE COACH AT THE FACTORY. WE DROVE ABOUT 300-400 MILES, THE STEPS DEVELOPED A MIND OF THEIR OWN. THE DASH LIGHT NO LONGER INDICATED THE STEP WAS OUT. THE STEPS RANDOMLY MOVED IN AND OUT. AFTER SOME CLOSE CALLS DURING THE CHRISTMAS 02 HOLIDAY, CONTACTED COUNTRY COACH. TOLD TAKE COACH INTO SERVICE LOCALLY, LOCAL SERVICE COMPANY THE STEP WAS UNCONTROLLABLY OPENING AND CLOSING ON ITS OWN. THE SHOP PERSONNEL SAW IT FIRST HAND. AFTER EMAILS REQUESTING COUNTRY COACH ASSUME LIABILITY AND ASSURE ME THAT THE COACH WAS SAFE. I PICKED IT UP AND TRYED TO USE THE COACH. THE FIX THAT THE DEALER INSTALLED AT MY INSISTENCE WAS A REPLACEMENT COMPUTER. THIS COULD BE A LIFE-THREATENING EVENT FOR BOTH CARS AND PEDESTRIANS NEAR THE COACH STAIRS. CANNOT TELL IF THIS WAS FIXED OR IF THE ISSUE IS STILL PRESENT. THIS ISSUE SHOULD BE INVESTIGATED BEFORE THE SUMMER RV SEASON TO PREVENT DEATH OR INJURY.

Engine and Engine Cooling; Fuel System, Other; Electrical System; Unknown or Other

ODI #10019150

Incident: May 10, 2002 · Filed: May 23, 2003

ODI ID NUMBER : 10018204 IS INCORRECT AND NO PAPERWORK HAS ARRIVED FOR ME TO SIGN OR EDIT- THIS IS A LIFE THREATENING CONDITION THAT PUTS ALL DRIVERS AND NEARBY CARS ETC. AT RISK. COMPLANT SHOULD READ:WHILE DRIVING THE CARBON MONOXIDE ALARM ACTIVATED DUE THE CARBON MONOXIDE IN THE COACH PRODUCED BY THE REFRIGERATOR. THE DEALER INSPECTED THE VEHICLE AND COULD DUPLICATE THE PROBLEM. TO DATE THE DEALER AND FACTORY HAVE BEEN UNABLE TO FIX THE PROBLEM. CO ENTERS THE COACH WHILE DRIVING AND REFRIGERATOR IS RUNNING ON LP GAS. IF STOPPED FOR NIGHT SLEEPING THE COACH FILLS WITH CO IF DINNING AREA SLIDE IS NOT IN THE OUT POSITION, AND THE COACH IS NOT PLUGED INTO AC POWER. THIS CONDITION WILL KILL... FALLING ASLEEP AS THE WHEEL OF A 33000LB MOTOR COACH DUE TO CO GAS IS NOT A SAFE WAY TO DRIVE OR GOING TO SLEEP WONDERING IF YOU WILL BE GASED AND NEVER WAKEUP IS NO WAY TO LIVE. I THINK THIS SHOULD BE AT THE TOP OF YOUR LIST FOR ISSUES BEFORE THE SUMMER RV SEASON KILLS. COUNTRY COACH TOLD US TO DISCONECT THE CO DETECTOR AND BRING THE COACH IN FOR REPAIR. ISSUE REMAINED FOR ONE FULL YEAR THAT INCLUDED TWO TRIPS TO THE FACTORY IN OR FOR FACTORY REPAIR AND TWO TRIPS TO INDEPENDENT DEALERS, AND NOW IT IS SITTING AT THE SELLING DEALER WAITING FOR? PUT SOME ONE ON THIS ASAP.

Unknown or Other

ODI #10018204

Incident: May 5, 2003 · Filed: May 5, 2003

WHILE DRIVING THE CARBON MONOXIDE ALARM ACTIVATED DUE THE CARBON MONOXIDE PRODUCED BY THE REFRIGERATOR. THE DEALER INSPECTED THE VEHICLE BUT COULD NOT DUPLICATED OR CORRECT THE PROBLEM. *NLM

Equipment

ODI #10018202

Incident: May 5, 2003 · Filed: May 5, 2003

THE ELECTRIC STEPS EXTENDED WHILE THE VEHICLE WAS IN MOTION. THE DEALER REPLACED THE COMPUTER. *NLM

Other Country Coach Intrigue model years

Check your 2002 Country Coach Intrigue VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Country Coach Intrigue at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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