NHTSA vehicle safety data

2024 Chevrolet Silverado 2500 Recalls, Ratings & Complaints

The 2024 Chevrolet Silverado 2500 has 4 NHTSA recall campaigns and 143 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2024 Chevrolet Silverado 2500, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

2024 Chevrolet Silverado 2500 owner complaints

Owners have filed 143 complaints with NHTSA about the 2024 Chevrolet Silverado 2500, describing incidents dated April 4, 2023 to October 7, 2026.

Most-cited components

  • Electrical System 55 complaints
  • Service Brakes 39 complaints
  • Power Train 36 complaints
  • Unknown or Other 23 complaints
  • Engine 13 complaints
  • Fuel/Propulsion System 9 complaints

Of the 143 complaints on file, 3 report a crash and 1 a fire; across all 143 complaints, owners report 3 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11770297 · Filed

    My brake rotors are damaged to the point where they have to be replaced at 36,000 miles this doesn’t sound right to me because I had the same truck in a 2018 and I had over 60,000 miles on it and the brakes were still like new. I was just trying to find out if they’re having a problem with their…

  • ODI #11769093 · Filed

    Instrument cluster black out, flickering brightly, and beeping distracting driver. Can not see safety warnings, speed, gear shifting, seat belt status , and more. This creates confusion, distraction, and flashes brightly while driving at night. It is blinding and a safety issue.

  • ODI #11768425 · Filed

    Recall on my truck. The truck batteries were damaged due to updates from GM. GM did not cover the repair costs of the batteries due to the recall.

Read all 143 complaints

Incorrect Tire Pressure Information

NHTSA #26V530000 · Tires — Pressure Monitoring and Regulating Systems · NHTSA notice

Reported August 13, 2026 · General Motors, LLC

Potentially affected: 8 vehicles

Repair completion: 0% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N262561970 · Owners notified September 17, 2026 · Vehicles built March 10, 2023 – June 22, 2024 (per NHTSA)

Defect description

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Safety consequence

Driving with underinflated tires can increase the risk of a crash.

Manufacturer remedy

Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

Tailgate May Open While Driving

NHTSA #24V894000 · Latches/Locks/Linkages — Tailgate — Latch · NHTSA notice

Reported November 26, 2024 · General Motors, LLC

Potentially affected: 131,231 vehicles

Repair completion: 83.33% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N242469160 · Owners notified December 17, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

Safety consequence

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Tailgate May Open While Driving

NHTSA #24V060000 · Latches/Locks/Linkages — Tailgate — Latch · NHTSA notice

Reported February 1, 2024 · General Motors, LLC

Potentially affected: 570,434 vehicles

Repair completion: 74.2% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N232426400 · Owners notified May 17, 2024

Defect description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

Safety consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Manufacturer remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Steering Gear Shaft May Fracture

NHTSA #23V549000 · Steering · NHTSA notice

Reported August 3, 2023 · General Motors, LLC

Potentially affected: 3,893 vehicles

Repair completion: 97.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N232414720 · Owners notified September 22, 2023

Defect description

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

Safety consequence

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

Manufacturer remedy

Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Other Chevrolet Silverado 2500 model years

Check your 2024 Chevrolet Silverado 2500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Silverado 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

Check a Chevrolet VIN