2018 Chevrolet Silverado 2500 Recalls, Ratings & Complaints

Incident: September 20, 2026 · Filed: September 20, 2026

Description of Safety Defect: I purchased this 2018 Chevrolet Silverado 2500HD from Carvana. Within 14 days of vehicle delivery, an authorized, in-network warranty repair facility (Monro) diagnosed a critical safety defect in the steering linkage, identifying failed outer tie rod ends and a failed pitman arm. Carvana’s warranty administrator, SilverRock (Claim C102648992), acknowledged the structural steering failure by approving the pitman arm and idler arm replacement but explicitly denied the required tie rod ends, claiming "no failure." The vehicle has since been released back to me with the failed tie rod ends still installed. On this heavy-duty truck, the steering linkage has now deteriorated to a catastrophic failure point. With the truck parked on the ground, there is severe, excessive manual play allowing the front wheel to be physically shaken left-to-right by hand. The vehicle cannot be aligned, is structurally compromised, and is completely unsafe to operate on public roads due to the imminent risk of a total loss of steering control. Carvana and SilverRock delivered an unsafe vehicle that failed its structural inspection points, and subsequently refused to complete the safety-critical repair required under their mandatory 100-day limited warranty window, forcing a dangerous, heavy-duty vehicle back onto public roads.

Incident: July 7, 2026 · Filed: July 11, 2026

Vehicle displays airbag deployment codes, airbag sound was heard, airbag agent smell is present yet no airbags were deployed in the vehicle. Yes it is available for inspection on request, it will be inspected by insurance adjusters in the next week.

Incident: June 14, 2026 · Filed: June 29, 2026

2018 Chevy Silverado 2500Diesel Duramax (63,000 miles & Garage kept) While pulling 37' camper on flat terrain, Push Rod bent and broke in half - violently shaking and missing; Engine was ruined. Engine light did not appear until after it started shaking. Luckily this happened before crossing over steep mountain where we would not have been able to get off road or control vehicle and camper behind us. Truck was towed to Chevy dealership; had to wait until 10 days to learn extent of damage. Repair cost was going to be $26,000 and though our truck's trade in value was $37000 before this event, we were offered just $12000 for trade in. Though we had been led to believe that a Chevy Duramax was highly regarded for durability and longevity, we decided to purchase a RAM Truck. NO MORE CHEVYS for us! Contacted Chevy Customer Assistance but because we traded, they would not offer any financial assistance because we took the dealership's offer and traded the next day. We just couldn't stand a $26000 hit on an 8 year old vehicle and had to absorb that amount with our trade in.

Incident: June 24, 2026 · Filed: June 25, 2026

Frontal driver airbag deployed spontaneously while vehicle was stopped at a stop sign. No collision or impact occurred. Deployment produced excessive smoke and heat. Minor burn to hand resulted from deployment.

Incident: January 14, 2026 · Filed: May 28, 2026

The truck kept going into limp mode and when taken to the dealership it was found to have metal in the fuel. According to the report from the dealership they stated that this indicated the injection pump had come apart internally and sent metal throughout the system. It has since been repaired at a high cost to myself. The generation of truck made before mine had a recall for the same thing and I feel that they have not fixed the problem or it wouldn't have happened to my truck. Seems like a manufacturing defect. When in limp mode the truck does not operate at the speed limit required for highway driving. There was no indication prior to the failure.

Incident: January 26, 2026 · Filed: February 2, 2026

Rear defroster seemed to short circuit and over heated causing my back window to break. There was no warning, no light that alerted me to this going on. I had it inspected by a local Chevy dealership and they have indeed confirmed that it short circuited and caused the damage to my rear window. They also removed the fuse to prevent anything further from happening and told me it could have completely caught on fire.

Incident: December 3, 2025 · Filed: December 3, 2025

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,985. While attempting to register the vehicle, it was discovered that the title mileage was approximately 215,000.

Incident: July 1, 2025 · Filed: October 16, 2025

Odometer Fraud. The contact purchased a 2018 Chevrolet Silverado 2500. The contact stated that while having a State Emissions Test performed on the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,200; however, it was discovered that on January 17,2024, the mileage was 265,005.

Incident: August 23, 2025 · Filed: August 25, 2025

tail light assembly falls out of the truck body due to faulty bolt connections that fail ( crumble and break off) due to heat from parking in the sun

Incident: May 22, 2025 · Filed: June 17, 2025

2 low pressure fuel pumps have failed. truck stalls in traffic. currently in show with extremely large bill for repair.