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NHTSA vehicle safety data

2017 Chevrolet Silverado 2500 Recalls, Ratings & Complaints

The 2017 Chevrolet Silverado 2500 has 5 NHTSA recall campaigns and 53 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Chevrolet dealer.

NHTSA recall and complaint data for the 2017 Chevrolet Silverado 2500, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2017 Chevrolet Silverado 2500 owner complaints

Owners have filed 53 complaints with NHTSA about the 2017 Chevrolet Silverado 2500, describing incidents dated July 9, 2017 to December 20, 2024.

Most-cited components

  • Electrical System 14 complaints
  • Engine 12 complaints
  • Power Train 9 complaints
  • Service Brakes 5 complaints
  • Air Bags 4 complaints
  • Steering 4 complaints

Of the 53 complaints on file, 2 report a crash and 5 a fire; across all 53 complaints, owners report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11675545 · Filed

    The contact owns a 2017 Chevrolet Silverado 2500. The contact stated that while driving approximately 15 MPH, the steering wheel became loose. The contact stated that there was an abnormal amount of slack in the steering wheel. The steering wheel failed to operate as intended. There were no warning…

  • ODI #11631884 · Filed

    Driving down the road under 40mph and headliner airbags deployed without an accident. The dash and steering wheel bags DID NOT deploy however the headliner bags deployed for no reason.

  • ODI #11616334 · Filed

    Engine shut off while driving on the freeway (70mph), lost steering and braking capacity. lucky to make it to shoulder, The failure is the Fuel pump control module, second time(first failure at 48k miles, second at 98k miles) this has failed (part # 13558813). once this fails part is impossible to…

Read all 53 complaints

Rear Fuel Tank Failure May Cause Engine Stall

NHTSA #23V047000 · Fuel System, Diesel — Storage — Tank Assembly · NHTSA notice

Reported February 2, 2023 · General Motors, LLC

Potentially affected: 22,132 vehicles

Repair completion: 63.47% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N222368030 · Owners notified June 21, 2023

Defect description

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.

Safety consequence

An engine stall increases the risk of a crash.

Manufacturer remedy

Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owner notification letters were mailed June 21, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222368030.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Short Circuit In Engine Block Heater Cable

NHTSA #21V496000 · Equipment — Electrical — Engine Block Heater · NHTSA notice

Reported July 1, 2021 · General Motors, LLC

Potentially affected: 338,020 vehicles

Repair completion: 80.69% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N212329840 · Owners notified April 4, 2022

Defect description

General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or in the terminals that connect the heater cable to the block heater.

Safety consequence

An electrical short-circuit can increase the risk of a fire.

Manufacturer remedy

Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free replacement block heaters and cords under a separate customer satisfaction campaign. For vehicles previously included in recall 19V-328, the heater cord will be replaced and rerouted, free of charge. Interim owner notifications were mailed on August 13, 2021. Owner notification letters are expected to be mailed on April 4, 2022. Customers may call GMC customer service at 1-800-462-8782. GM's number for this recall is 212329840.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Engine Block Heater/Terminal Short-Circuit

NHTSA #19V328000 · Engine · NHTSA notice

Reported April 25, 2019 · General Motors LLC

Potentially affected: 318,374 vehicles

Repair completion: 99.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign N182206310, -11, -12 · Owners notified December 11, 2019

Defect description

General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heater cord or the terminals that connect the heater cord to the block heater may short circuit and fail.

Safety consequence

A short-circuit may damage the engine components and increase the risk of fire.

Manufacturer remedy

GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's number for this recall is N182206310.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Incorrect Seat Belt Torsion Bar/FMVSS 209

NHTSA #17V567000 · Seat Belts — Front — Retractor · NHTSA notice

Reported September 14, 2017 · General Motors LLC

Potentially affected: 38,048 vehicles

Repair completion: 69.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 17368, 17375, 17376 · Owners notified March 24, 2021

Defect description

General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."

Safety consequence

The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.

Manufacturer remedy

GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and 17376.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Frontal Air Bags May Not Deploy

NHTSA #16V651000 · Air Bags — Frontal · NHTSA notice

Reported September 8, 2016 · General Motors LLC

Potentially affected: 3,640,162 vehicles

Repair completion: 90.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 16007 · Owners notified October 13, 2016 · Vehicles built October 1, 2013 – August 15, 2016 (per NHTSA)

Defect description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Safety consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Manufacturer remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Chevrolet Silverado 2500 model years

Check your 2017 Chevrolet Silverado 2500 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Chevrolet Silverado 2500 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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