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NHTSA vehicle safety data

2011 Audi Q7 Recalls, Ratings & Complaints

The 2011 Audi Q7 has 4 NHTSA recall campaigns and 23 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Audi dealer.

NHTSA recall and complaint data for the 2011 Audi Q7, plus NCAP crash-test ratings. Recall data is refreshed daily from NHTSA.

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2011 Audi Q7 owner complaints

Owners have filed 23 complaints with NHTSA about the 2011 Audi Q7, describing incidents dated April 2, 2013 to September 6, 2025.

Most-cited components

  • Visibility/Wiper 7 complaints
  • Fuel/Propulsion System 5 complaints
  • Unknown or Other 4 complaints
  • Electrical System 2 complaints
  • Engine 2 complaints
  • Air Bags 1 complaint

Of the 23 complaints on file, 1 reports a crash; across all 23 complaints, owners report 5 injuries (owner-reported, not verified by NHTSA).

Newest complaints

  • ODI #11686487 · Filed

    Driving on a country road with no vehicle in front of me - a loud explosion occurred and realized the front panel of the sunroof had exploded. Luckily, the screen was closed at the time and no large glass fragments fell into the occupants of the vehicle - there were five of us at the time. Arrived…

  • ODI #11620539 · Filed

    The Bosch CP4 High Pressure Fuel Pump failed suddenly at interstate speed (65-70mph) as I was driving up a hill in 3 lanes of traffic. The car stalled immediately and lost all motive power. I had to limp across 3 lanes of traffic to get to the shoulder right away, risking collision from passing…

  • ODI #11612006 · Filed

    The smell of gasoline out side on the left and the right behind driver seat. Please help me. I searched on YouTube alot of car audi brand recall to fix the issue. They said cracked and leaked the cap of filter fuel pump.

Read all 23 complaints

NHTSA defect investigations

NHTSA's investigations file lists the 2011 Audi Q7 in 1 investigation. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Open and recently closed NHTSA defect investigations

Incorrect GAWR on Label/FMVSS 110 & 567

NHTSA #23V086000 · Equipment — Other — Labels · NHTSA notice

Reported February 15, 2023 · Volkswagen Group of America, Inc.

Potentially affected: 12,100 vehicles

Repair completion: 34.3% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 50G5 · Owners notified April 13, 2023

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2009-2015 Q7 vehicles. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims," and Part 567, "Certification."

Safety consequence

An overloaded vehicle can increase the risk of a crash.

Manufacturer remedy

Dealers will install an overlay label containing the correct rear GAWR on top of the existing safety certification label, free of charge. Owner notification letters were mailed April 24, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 50G5.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Interim Butyl Tape Repair May Allow Fuel to Leak

NHTSA #18V818000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported November 19, 2018 · Volkswagen Group of America, Inc.

Potentially affected: 5,987 vehicles

Repair completion: 69.87% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 20BJ · Owners notified December 28, 2018 · Vehicles built March 14, 2006 – May 26, 2012 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.

Safety consequence

The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Pump Flange May Crack Causing Fuel Leak

NHTSA #16V660000 · Fuel System, Gasoline — Delivery — Fuel Pump · NHTSA notice

Reported September 13, 2016 · Volkswagen Group of America, Inc.

Potentially affected: 143,214 vehicles

Repair completion: 64.73% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 20W9 · Owners notified November 9, 2016

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.

Safety consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Manufacturer remedy

Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Injection System Fuel Leak

NHTSA #15V019000 · Fuel System, Gasoline — Fuel Injection System — Fuel Rail · NHTSA notice

Reported January 20, 2015 · Volkswagen Group of America, Inc.

Potentially affected: 26,008 vehicles

Repair completion: 92.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign Audi: 24AP/VW: 24BK · Owners notified March 17, 2015 · Vehicles built April 17, 2011 – February 4, 2012 (per NHTSA)

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2012 Audi S4, S5, Q7, 2012 Audi A6, Volkswagen Touareg Hybrid, and 2012-2013 Audi A7 vehicles. In the affected vehicles the fuel injection system may experience a fuel leak.

Safety consequence

A fuel leak in the injection system in the presence of an ignition source, increases the risk of a fire.

Manufacturer remedy

Volkswagen will notify owners, and dealers will replace the fuel rails and corresponding seals, free of charge. The recall began on March 17, 2015. Owners may contact Audi customer service at 1-800-822-2834 or Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 24AP for Audi customers and 24BK for Volkswagen customers.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Audi Q7 model years

Check your 2011 Audi Q7 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Audi Q7 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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