2009 Audi Q7 Recalls, Ratings & Complaints

Incident: July 16, 2021 · Filed: August 3, 2021

I purchased this vehicle used on 7/14/21 from Audi of Des Moines. Not even 3 days after purchasing, the rear view mirror fell down, the back of the front driver and passenger seats came off, the car had been hail damaged at the dealership but they didn't inspect the entire car so I have to replace the windshield and front license plate plastic grill attachment. However, my biggest concern is the smell of Gasoline after I drive the vehicle, every time. There is a strong odor of gasoline near both rear doors/wheels that can be smelled after stepping out of the vehicle and the engine has been lagging. I have filled the gas tank 3 times and each time used premium gasoline. I can't get any information as to whether or not my specific vehicle has had the 2 fuel recalls checked and/or serviced. I am beyond frustrated and feel like I was sold a lemon. Of course the dealership will not help me because they sold it as is no return policy. Mind you that stated that all they did to it was wash it and clean the inside prior to selling it to me and did not do any kind of thorough inspection.

Incident: June 27, 2021 · Filed: July 12, 2021

I was driving my 2009 Audi Q7 last June 27,2021 at 5 pm in interstate 5N my speed is 70mph when i heard a beep sound , Air bag and Hood light on flashes in the dash board and i decided to pull over on the shoulder lane when my wife noticed that smoke coming out in front of the engine, i stopped the engine but i can`t pull the key and my set belt locked to where i can`t release it , my wife help me to get out from the set belt and she managed gave forced to her door just to open it , I was able to reached the lever to open the hood where smoke & fire coming out from the engine , I`m trying to control the fire but fire spread out rapidly inside the car and less than a minute fire covered the entire body of Audi Q7. I can send the pictures if needed or upon request...

Incident: September 17, 2020 · Filed: November 15, 2020

WHILE DRIVING IN MODERATE RAIN WITH THE WINDSHIELD WIPERS ON, THE PASSENGER SIDE WINDSHIELD WIPER FLEW OFF. I ORDERED A NEW PASSENGER SIDE WINDSHIELD WIPER AND IT WORKED FOR A MONTH. THEN THE PASSENGER SIDE WIPER FROZE DURING USE, CAUSING THE DRIVER SIDE WIPER TO HIT IT.

Incident: April 7, 2020 · Filed: April 9, 2020

FUEL LEAKING TOP OF LEFT SIDE FUEL TANK AT FUEL PUMP CONNECTIONS

Incident: January 7, 2020 · Filed: March 17, 2020

CAR BOSE AMPLIFIER RECEIVES WATER FROM PANORAMA ROOF DAMAGING THE ENTIRE PINS SYSTEM, GPS AND BLUETOOTH SYSTEM.

Incident: March 17, 2019 · Filed: November 13, 2019

I HAVE A 2009 AUDI Q7 DIESEL BOUGHT FROM DEALERSHIP MARCH 2019 AFTER IT HAD BEEN SOLD TO THE PUBLIC ONCE AUDI DID EMISSIONS RECALLS , AFTER I BOUGHT THIS VEHICLE HAD ISSUES WITH IT 10 DAYS AFTER I BOUGHT IT I TOOK IT BACK DEALERSHIP WANTS TO HAVE NOTHING TO DO WITH HELPING ME EVEN THOUGH IT STILL HAS AN EXTENDED WARRANTY FOR 4 YEARS MORE FROM THE MANUFACTURER, I HAVE A FLASHING GLOWPLUG AND LIMP MODE VEHICLE THAT WHEN DRIVING IT AND GLOW PLUG GOES ON WHILE I AM ON THE ROAD VEHICLE SLOWS DOWN FROM GOING 65MPH TO APPROXIMATELY UNDER 15MPH IN JUST SECONDS ENGINE LOSES POWER AND ITS A SAFETY HAZARD WHILE ON THE FREEWAY . AUDI DEALER CLAIMS I HAVE FUEL CONTAMINATION BUT WHEN ASKED TO PROVE TO ME THIS THROUGH FUEL BEING SENT TO THE LAB THEY HAVE NO SUCH LAB RESULTS . THEY JUST CLAIM I HAD THIS IN ORDER NOT TO HONOR MY WARRANTY WHICH IS VERY FISHY SINCE I BOUGHT VEHICLE ONCE THEY SOLD IT OUT TO THE PUBLIC AFTER RECALL HAD BEEN SUPPOSIVELY FIXED FOR EMISSIONS. I HAD FUEL PUMPS REPLACED FUEL PRESSURE REGULATORS AND INJECTORS AS WELL ALL PAID OUT OF POCKET VEHICLE STILL STATES CODE POO88 AND CODE P0087 CHANGED FUEL FILTER ALSO AND NOW CATALYC CONVERTER CODE IS ON ALSO I FEEL THEY NEED TO HONOR MY WARRANTY SINCE FUEL WAS NEVER TESTED THROUGH A LAB AND ITS JUST BY WORD OF MOUTH THAT THEY CLAIM I HAD CONTAMINATION . VEHICLE STILL BEING WORKED ON BUT ALL COSTS OUT ARE OUT OF MY POCKET EVENTHOUGH MY WARRANTY BOOKLET FROM THE MANUFACTURER STATES I SHOULD BE COVERED FOR FUEL RAILS, PUMPS, CATALYC CONVERTE ETC..

Incident: September 1, 2019 · Filed: September 27, 2019

SUNROOF DRAIN LINE CONNECTOR, WATER LEAK ON TOP OF THE RADIO BOSE AMPLIER

Incident: July 20, 2019 · Filed: July 26, 2019

NOTICED A STRONG GASOLINE SMELL IN THE ENCLOSED GARAGE WHERE THE VEHICLE IS KEPT. RESEARCHED THE ISSUE ONLINE AND DISCOVERED SEVERAL INSTANCES WHERE THE PRESSURIZED FUEL FILTER ASSEMBLY ON TOP OF THE FUEL TANK (LEFT SIDE, BENEATH SECOND ROW REAR SEAT) DEVELOPS CRACKS IN THE PLASTIC AND EMITS A FINE SPRAY OF FUEL. I REMOVED THE SECOND ROW SEAT AND DISCOVERED A POOL OF LIQUID GASOLINE ON TOP OF THE PRESSURIZED FUEL FILTER. AUDI HAS AN EXISTING RECALL UNDER NHTSA CAMPAIGN NUMBER: 16V660000, WHICH MERELY "INSTALLS A BUTYL RUBBER BAND TO PROTECT THE PUMP" AND WHICH I HAVE ALREADY HAD PERFORMED AT THE DEALERSHIP. THIS IS A DIFFERENT ISSUE IN THAT THE FUEL FILTER ITSELF DEVELOPS CRACKS AND FISSURES THAT ALLOW PRESSURIZED FUEL TO ESCAPE. IN THE PICTURE YOU CAN SEE THAT THE ELECTRICAL CONNECTOR APPEARS TO BE IMMERSED IN LIQUID GASOLINE.

Incident: October 15, 2018 · Filed: February 19, 2019

THE PASSANGER WIPER ARM SNAPPED OFF WHILE DRIVING. IT WAS DURING HEAVY RAIN CONDITIONS.

Incident: November 6, 2017 · Filed: November 20, 2017

WHILE IN MOTION ON THE HIGHWAY, THIS VEHICLE INTERMITTENTLY LOSES POWER. A WARNING ON THE DASH SHOWS "GEARBOX MALFUNCTION" AND THE VEHICLE GOES INTO LIMP MODE. ONCE OVER SO THE SIDE OF THE ROAD, THE VEHICLE CAN BE TURNED OFF, AND THEN RESTARTED. ONCE RESTARTED, NO WARNING LIGHTS ARE VISIBLE AND THE VEHICLE DRIVES AS NORMAL. THIS SEEMS TO HAPPEN IN THE SUMMER MONTHS RATHER THEN WINTER AND IS SPORADIC. SOMETIMES IT WON'T HAPPEN FOR A MONTH. OTHER TIMES IT WILL HAPPEN 3 TIMES IN THE SAME TRIP. IT IS DANGEROUS TO TRY AND GET OVER TO THE SIDE OF THE ROAD IN HIGH TRAFFIC TRAVELING 60+MPH. INTERNET SEARCHES ON ISSUES WITH AUDI GEARBOX MALFUNCTIONS SHOWS THAT THIS IS A PROBLEM, BUT NO RECALL HAS BEEN DONE.