NHTSA vehicle safety data
2020 Audi Q7
The 2020 Audi Q7 has 5 NHTSA recalls and 23 owner complaints on record — every open recall is repaired free at an authorized Audi dealer.
Complete safety data for the 2020 Audi Q7, including NCAP crash-test ratings. Data pulled live from api.nhtsa.gov.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
NHTSA #25V900000Reported December 19, 2025 · Volkswagen Group of America, Inc.
Defect description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Safety consequence
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Free manufacturer remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
NHTSA #23V212000Reported March 29, 2023 · Volkswagen Group of America, Inc.
Defect description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Safety consequence
An overheated heating element can increase the risk of a fire.
Free manufacturer remedy
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 90N7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
NHTSA #22V516000Reported July 20, 2022 · Volkswagen Group of America, Inc.
Defect description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2021 Audi Q8, and 2020-2021 Audi Q7 vehicles. A component inside the fuel pump may break, causing the fuel pump to fail.
Safety consequence
Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Free manufacturer remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi's customer service at 1-800-253-2834. Audi's number for this recall is 20DR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
NHTSA #21V078000Reported February 17, 2021 · Volkswagen Group of America, Inc.
Defect description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2021 Audi Q7 vehicles. The air bag control module may deploy the second stage of the front passenger air bag too quickly after the first stage when the seat is occupied by an unbelted child. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Safety consequence
During a crash necessitating the deployment of the passenger air bag, the second stage may deploy too quickly when a child is in the front passenger seat, increasing the risk of injury.
Free manufacturer remedy
Audi will notify owners, and dealers will update the air bag control module, free of charge. The recall began March 5, 2021. Owners can contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
STRUCTURE:BODY:ROOF AND PILLARS
NHTSA #20V658000Reported October 27, 2020 · Volkswagen Group of America, Inc.
Defect description
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Safety consequence
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Free manufacturer remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.