NHTSA vehicle safety data

2023 Audi Q7 Recalls & Complaints

The 2023 Audi Q7 has 3 NHTSA recall campaigns and 16 owner complaints on file as of November 3, 2026. Recall repairs are usually free at an authorized Audi dealer.

NHTSA recall and complaint data for the 2023 Audi Q7. Recall data is refreshed daily from NHTSA.

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2023 Audi Q7 owner complaints

Owners have filed 16 complaints with NHTSA about the 2023 Audi Q7, describing incidents dated May 9, 2023 to October 10, 2025.

Most-cited components

Electrical System 3 complaints
Forward Collision Avoidance 3 complaints
Service Brakes 3 complaints
Engine 2 complaints
Power Train 2 complaints
Seats 2 complaints

Together, the 16 complaints on file report 1 injury (owner-reported, not verified by NHTSA).

Newest complaints

ODI #11715852 · Filed February 5, 2026
My rear differential keep locking and making noise while turning
ODI #11697332 · Filed November 4, 2025
Audi Rumble is present on this vehicle, Audi disregards it even after visiting the dealer many times over the issue. Center diff is what is causing it. No issue up to 30k miles, then the rumble started. I am afraid of the drivetrain breaking and locking up during driving which could be catastrophic…
ODI #11669083 · Filed June 25, 2025
First Incident [XXX], in Columbia SC driving in parking lot On Post, approx 10pm, blocking traffic. Car shut down and MMI disappeared. After approximately 20-30 minutes car started, still no screen. I was able to drive it. Next day, Rebooted per Google, took to dealership who said I should make sure…

Read all 16 complaints

Rearview Camera Image May Not Display/FMVSS 111

NHTSA #25V900000 · Back Over Prevention — Sensing System — Camera · NHTSA notice

Reported December 19, 2025 · Volkswagen Group of America, Inc.

Potentially affected: 356,894 vehicles

Repair completion: 69.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 90TV · Owners notified January 14, 2026 · Recall influenced by NHTSA's Office of Defects Investigation

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Safety consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Manufacturer remedy

Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.

Front Passenger Air Bag May Deactivate

NHTSA #24V251000 · Air Bags — Sensor — Occupant Classification — Front Passenger · NHTSA notice

Reported April 3, 2024 · Volkswagen Group of America, Inc.

Potentially affected: 91 vehicles

Repair completion: 91.21% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 69GU · Owners notified May 8, 2024

Defect description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.

Safety consequence

A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.

Manufacturer remedy

Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Driver's Seat Air Bag Improperly Mounted/FMVSS 214

NHTSA #23V868000 · Air Bags — Side/Window · NHTSA notice

Reported December 20, 2023 · Volkswagen Group of America, Inc.

Potentially affected: 1,001 vehicles

Repair completion: 95.4% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign 69GA · Owners notified January 17, 2024

Defect description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2023-2024 SQ8, RSQ8, Q8, Q7, and 2024 SQ7 vehicles. The driver's seat side air bag may have been improperly mounted to the seatback frame. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

Safety consequence

An improperly mounted air bag may not restrain an occupant as intended, increasing the risk of injury during a crash.

Manufacturer remedy

Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

try.vin has no NCAP crash-test rating on file for the 2023 Audi Q7. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

16 owner complaints have been filed with NHTSA for the 2023 Audi Q7.

Steering; Power Train; Wheels

ODI #11715852

Incident: October 10, 2025 · Filed: February 5, 2026

My rear differential keep locking and making noise while turning

Power Train

ODI #11697332

Incident: June 18, 2024 · Filed: November 4, 2025

Audi Rumble is present on this vehicle, Audi disregards it even after visiting the dealer many times over the issue. Center diff is what is causing it. No issue up to 30k miles, then the rumble started. I am afraid of the drivetrain breaking and locking up during driving which could be catastrophic. Audi does have TSBs on this exact issue from previous model years, this model year doesnt. More complaints should come in eventually for this exact issue.

Electrical System

ODI #11669083

Incident: June 24, 2025 · Filed: June 25, 2025

First Incident [XXX], in Columbia SC driving in parking lot On Post, approx 10pm, blocking traffic. Car shut down and MMI disappeared. After approximately 20-30 minutes car started, still no screen. I was able to drive it. Next day, Rebooted per Google, took to dealership who said I should make sure I used premium gas. When I said I did I was told to be careful which gas station I bought it from. And since the screen was back up they couldn’t do anything. I called the Corporate office who had them run a full systems check. All with MMI was well until [XXX] at [XXX]pm. Driving in Columbia SC screen disappeared again but car did not stop this time. I called dealership who told me to press the volume button until it rebooted. It didn’t work. I was told to bring it in. The Audi App sent me a Headlight Assistant Malfunction Warning! message at 7:44pm also, same evening as the MMI incident. Copy of current screen and 10/24 service receipt. This is a dangerous situation as someone almost hit the back of my car during the first incident since the stop was so sudden ([XXX]) I was blocking the driveway and cars had to backup and detour in a small dark area. Losing MMI while driving is a distraction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Service Brakes

ODI #11657439

Incident: March 28, 2025 · Filed: April 29, 2025

After owning the vehicle for less than one-year (~20k) miles, the front brakes started to pulse and make noise when stopping. Stopping distance was reduced. The dealer recommended that the rotors be replaced and did so at zero cost as a courtesy. Twelve weeks later, the pulsing and noise and reduced stopping distance started again. This time they refused to pay for the repair and blamed "braking habits". Audi national customer care also refused to do anything. The car is mostly driven on the highway and most of the braking is done by the adaptive cruise control. There is no other evidence of hard driving (i.e. tire wear or low gas mileage). The problem is almost certainly the calipers which should not fail after a year. Reduced stopping distance and brake failure are a safety hazard.

Electrical System; Seats; Lane Departure

ODI #11646157

Incident: February 5, 2024 · Filed: March 4, 2025

Sensors go off that I will hit something when not there Remote batteries have dies three times in two years Car won't start Bluetooth doesn't connect Trunk liftgate doesn't work Volume turns off.

Seats

ODI #11636224

Incident: February 15, 2024 · Filed: January 16, 2025

See attached document for complaint.

Structure

ODI #11635629

Incident: January 11, 2025 · Filed: January 13, 2025

Door latched locked and won’t open. In case of an emergency door would be unable to open. Certainly causing a dangerous situation.

Service Brakes; Engine; Electrical System

ODI #11631051

Incident: December 14, 2024 · Filed: December 16, 2024

The contact owns a 2023 Audi Q7. The contact stated that the MIL warning light was illuminated. There was a yellow warning light illuminated with a message to take the vehicle to the dealer displayed. While the contact’s wife was driving at an undisclosed speed and approaching an intersection, the yellow warning light turned red. The contact stated that the vehicle suddenly independently skidded to a screeching stop. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.

Forward Collision Avoidance

ODI #11630857

Incident: December 12, 2024 · Filed: December 16, 2024

I am reaching out to raise a serious safety concern regarding the Audi Pre Sense feature in 2023 Audi models. This feature has caused sudden, unexpected braking on both freeways and internal roads, creating a significant hazard for drivers and passengers. There appears to be no permanent way to disable this feature, and its malfunction poses a critical risk of causing accidents rather than preventing them. I urge the NHTSA to investigate this issue and ensure that manufacturers provide a safe and reliable solution, including an option to disable the feature if needed.

Vehicle Speed Control; Back Over Prevention; Forward Collision Avoidance

ODI #11595183

Incident: May 29, 2024 · Filed: June 18, 2024

During a rain storm, the vehicles rear cross traffic will force the vehicle to stop when it mistakes rain for a person. We were stopped against our will for 3 minutes. Audi corporate worked with our dealership, determined it's a known issue, and determined the vehicle is safe to drive. However, a 1995 Honda Civic will allow us to reverse away from an oncoming train, but ALL the 2023 Audi Q7 potentially will force your death by train. Or in event of being attacked.

Other Audi Q7 model years

Check your 2023 Audi Q7 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Audi Q7 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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