NHTSA vehicle safety data

2019 Western Star 5700 Recalls & Complaints

The 2019 Western Star 5700 has 14 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Western Star dealer.

NHTSA recall and complaint data for the 2019 Western Star 5700. Recall data is refreshed daily from NHTSA.

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2019 Western Star 5700 owner complaints

Owners have filed 1 complaint with NHTSA about the 2019 Western Star 5700, describing incidents dated June 11, 2018.

Most-cited components

Service Brakes 1 complaint
Wheels 1 complaint

Newest complaints

ODI #11105104 · Filed July 2, 2018
TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED…

Read the full complaint

NHTSA defect investigations

NHTSA's investigations file lists the 2019 Western Star 5700 in 3 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.

Engineering Analysis EA25-006: Automatic Emergency Braking Errors
Open since October 23, 2025
Defect Petition DP26-002: Redundant wheel fastener locking mechanism
Closed August 13, 2026
Preliminary Evaluation PE23-010: Automatic Emergency Braking Errors
Closed October 23, 2025

Open and recently closed NHTSA defect investigations

Power Stud May Electrically Arc to Bulkhead

NHTSA #21V882000 · Electrical System — Wiring · NHTSA notice

Reported November 12, 2021 · Daimler Trucks North America, LLC

Potentially affected: 6,100 vehicles

Repair completion: 64.18% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-907 · Owners notified January 4, 2022

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Safety consequence

An electrical arc can increase the risk of a fire.

Manufacturer remedy

Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Undersized Ground Wire May Cause Engine Stall

NHTSA #21V206000 · Electrical System — Wiring · NHTSA notice

Reported March 24, 2021 · Daimler Trucks North America, LLC

Potentially affected: 5,111 vehicles

Repair completion: 83.66% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-880 · Owners notified July 16, 2021

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and Western Star 5700 vehicles. The ground harness wiring may be undersized and may cause a connector to melt.

Safety consequence

Damage to the ground harness may cause an engine stall, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the ground harness, free of charge. The recall is expected to begin May 22, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-880.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Clutch Failure may Result in Unintended Movement

NHTSA #20V642000 · Power Train — Clutch Assembly · NHTSA notice

Reported October 16, 2020 · Daimler Trucks North America LLC

Potentially affected: 4,329 vehicles

Repair completion: 85.98% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-865 · Owners notified May 28, 2021

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

Safety consequence

Unintended vehicle movement van increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Undersized Ground Wire May Cause Engine Stall

NHTSA #20V281000 · Electrical System — Wiring · NHTSA notice

Reported May 18, 2020 · Daimler Trucks North America LLC

Potentially affected: 2,987 vehicles

Repair completion: 94.01% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-852 · Owners notified June 23, 2020

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2021 Western Star 4700 and 5700 vehicles. A particular wire in the ground harness may be undersized, possibly resulting in a melted connector in the ground circuit harness. If the connector becomes damaged, under certain circumstances, the engine may stall without the ability to restart.

Safety consequence

An engine stall may increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the ground harness, free of charge. This recall began June 23, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-852.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficiently Tightened Brake Caliper Bolts

NHTSA #20V127000 · Service Brakes, Air — Disc — Caliper · NHTSA notice

Reported March 3, 2020 · Daimler Trucks North America LLC

Potentially affected: 2,585 vehicles

Repair completion: 92.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-845 · Owners notified May 1, 2020 · Vehicles built September 4, 2018 – March 29, 2019 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Safety consequence

Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vent Windows May Detach

NHTSA #19V792000 · Visibility — Defroster/Defogger/HVAC System — Rear Window · NHTSA notice

Reported November 4, 2019 · Daimler Trucks North America LLC

Potentially affected: 2,725 vehicles

Repair completion: 75.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-836 · Owners notified September 21, 2020 · Vehicles built January 15, 2015 – October 29, 2019 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Safety consequence

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Baggage/Sleeper Side Door May Separate from Hinge

NHTSA #19V722000 · Structure — Body — Door · NHTSA notice

Reported October 10, 2019 · Daimler Trucks North America LLC

Potentially affected: 2,547 vehicles

Repair completion: 79.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL834 · Owners notified September 21, 2020 · Vehicles built November 14, 2016 – September 10, 2019 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Safety consequence

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Manufacturer remedy

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficiently Tightened Brake Caliper Bolts

NHTSA #19V367000 · Service Brakes, Air — Disc · NHTSA notice

Reported May 14, 2019 · Daimler Trucks North America LLC

Potentially affected: 253 vehicles

Repair completion: 90.51% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-816 · Owners notified June 25, 2019 · Vehicles built August 20, 2018 – September 27, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.

Safety consequence

Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.

Manufacturer remedy

DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicle may Move after Clutch Component Fails

NHTSA #18V903000 · Power Train — Clutch Assembly · NHTSA notice

Reported December 19, 2018 · Daimler Trucks North America LLC

Potentially affected: 6,795 vehicles

Repair completion: 71.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-803 · Owners notified July 31, 2019 · Vehicles built April 10, 2017 – July 2, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Safety consequence

Unintended vehicle movement can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering and Tie Rod Arm Bolts may be Loose

NHTSA #18V913000 · Steering · NHTSA notice

Reported December 19, 2018 · Daimler Trucks North America LLC

Potentially affected: 501 vehicles

Repair completion: 63.07% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-802 · Owners notified February 9, 2019 · Vehicles built February 10, 2017 – July 21, 2019 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Safety consequence

Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering Wheel May Detach from Steering Column

NHTSA #18V699000 · Steering · NHTSA notice

Reported October 5, 2018 · Daimler Trucks North America LLC

Potentially affected: 622 vehicles

Repair completion: 88.26% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL796 · Owners notified November 21, 2018 · Vehicles built July 9, 2018 – August 2, 2018 (per NHTSA)

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Cascadia and Western Star 5700 vehicles. The steering wheel on these vehicles may loosen over time and the steering wheel may detach from the steering column.

Safety consequence

If the steering wheel detaches, there would be a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will correct the steering wheel installation, as necessary, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL796.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficiently Tightened Brake Caliper Bolts

NHTSA #18V703000 · Service Brakes, Air — Disc — Caliper · NHTSA notice

Reported October 5, 2018 · Daimler Trucks North America LLC

Potentially affected: 5,534 vehicles

Repair completion: 79.82% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-794 · Owners notified December 3, 2018 · Vehicles built November 1, 2017 – October 16, 2018 (per NHTSA)

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.

Safety consequence

Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Improperly Torqued Caliper Mounting Bolts

NHTSA #18V353000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice

Reported May 29, 2018 · Daimler Trucks North America LLC

Potentially affected: 8,741 vehicles

Repair completion: 75.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-772 · Owners notified September 4, 2018 · Vehicles built January 3, 2017 – October 31, 2017 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Safety consequence

If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Stud may Electrically Arc to Bulkhead

NHTSA #18V191000 · Electrical System — Wiring · NHTSA notice

Reported March 26, 2018 · Daimler Trucks North America LLC

Potentially affected: 7,128 vehicles

Repair completion: 72.85% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-766 · Owners notified October 29, 2018 · Vehicles built October 18, 2016 – February 6, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.

Safety consequence

An electrical arc can increase the risk of a fire.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

try.vin has no NCAP crash-test rating on file for the 2019 Western Star 5700. NHTSA rates some vehicles by body style — pickups by cab, vans by roof height — so check nhtsa.gov/ratings.

1 owner complaint has been filed with NHTSA for the 2019 Western Star 5700.

Service Brakes, Hydraulic; Wheels

ODI #11105104

Incident: June 11, 2018 · Filed: July 2, 2018

TL* THE CONTACT OWNS A 2019 WESTERN STAR 5700. WHILE THE VEHICLE WAS PARKED, THE CONTACT WAS CLEANING THE RIMS AND NOTICED THAT THE LUG NUTS WERE LOOSE ON THE INNER TIRES. IN ADDITION, ALL THE VALVES WERE DETACHED FROM ALL FOUR INNER TIRES. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE LUG NUTS WERE NOT TIGHTENED PROPERLY, WHICH CAUSED THEM TO LOOSEN. THE VEHICLE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V353000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Other Western Star 5700 model years

Check your 2019 Western Star 5700 VIN

Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Western Star 5700 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.

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