NHTSA vehicle safety data
2022 Western Star 5700 Recalls & Complaints
The 2022 Western Star 5700 has 3 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Western Star dealer.
NHTSA recall and complaint data for the 2022 Western Star 5700. Recall data is refreshed daily from NHTSA.
2022 Western Star 5700 owner complaints
Owners have filed 1 complaint with NHTSA about the 2022 Western Star 5700, describing incidents dated February 23, 2023.
Most-cited components
- Forward Collision Avoidance 1 complaint
- Service Brakes 1 complaint
- Vehicle Speed Control 1 complaint
The complaint on file reports 2 injuries (owner-reported, not verified by NHTSA).
Newest complaints
ODI #11524877 · Filed
We ordered a Western Star WITHOUT collision mitigation and when we got the truck it had a WABCO CMS. We have had nothing but problems of hard breaking on overpasses and bridges and false readings of cars on the other side of highway. The truck has been in FYDA Freightliner for about a month total…
NHTSA defect investigations
NHTSA's investigations file lists the 2022 Western Star 5700 in 2 investigations. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Engineering Analysis EA25-006: Automatic Emergency Braking Errors
Open since October 23, 2025
- Preliminary Evaluation PE23-010: Automatic Emergency Braking Errors
Closed October 23, 2025
Incorrect GAWR on Certification Label/Part 567
NHTSA #22V338000 · Equipment — Other — Labels · NHTSA notice
Reported May 16, 2022 · Daimler Trucks North America, LLC
Potentially affected: 185 vehicles
Repair completion: 68.65% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-933 · Owners notified July 14, 2022
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Safety consequence
An overloaded vehicle can increase the risk of a crash.
Manufacturer remedy
Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Loose Tie Rod Clamps
NHTSA #21V369000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported May 19, 2021 · Daimler Trucks North America, LLC
Potentially affected: 8,482 vehicles
Repair completion: 88.21% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-888 · Owners notified December 23, 2021
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
Safety consequence
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Steering Arm and Tie Rod Bolts May Fracture
NHTSA #21V256000 · Steering — Linkages — Tie Rod Assembly · NHTSA notice
Reported April 12, 2021 · Daimler Trucks North America, LLC
Potentially affected: 12,470 vehicles
Repair completion: 89.78% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-884 · Owners notified June 10, 2021
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and tie rod bolts may have a defective seam that can fracture.
Safety consequence
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Western Star 5700 model years
Check your 2022 Western Star 5700 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Western Star 5700 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
Check a Western Star VIN