NHTSA campaign 19V792000 · Manufacturer campaign FL-836
Western Star Recall 19V-792: Vent Windows May Detach
NHTSA recall 19V792000 (Manufacturer campaign FL-836) was reported by Daimler Trucks North America LLC on November 4, 2019, with 2,725 vehicles potentially affected (per NHTSA). NHTSA's record lists the Western Star 4900 and Western Star 5700 for model years 2016–2020. Owners were notified on September 21, 2020, per NHTSA.
Updated daily from NHTSA's recall files
Is my vehicle included?
This page lists, by model year, the vehicles NHTSA's recall record names for campaign 19V792000 in the model years try.vin imports (1995 and later); NHTSA's own record can list more. A model year on the list doesn't mean every vehicle of that year is included, and some may already have been repaired.
To see whether a specific vehicle is included and still needs the repair, enter its VIN at nhtsa.gov/recalls.
Free VIN check: decode a VIN to see its year, make and model.
Key facts
- NHTSA campaign
- 19V792000 (also written 19V-792 or 19V792)
- Filed by
- Daimler Trucks North America LLC
- Manufacturer campaign number
- FL-836
- Report received
- Potentially affected
- 2,725 vehicles (per NHTSA)
- Component
- Visibility — Defroster/Defogger/HVAC System — Rear Window
- Owners notified
Repair completion: 75.97% (latest rate the manufacturer reported to NHTSA; dataset updated October 21, 2026)
NHTSA cautions against comparing completion rates across recalls or manufacturers. How try.vin reads them.
Vehicles listed for this recall
NHTSA's recall record lists these vehicles for recall 19V792000. try.vin imports model years 1995 and later, so NHTSA's own list can be longer. Model years with a try.vin recall page link to it. Build dates are NHTSA's range for a model year (per NHTSA); a vehicle built in that range is not necessarily included.
NHTSA's recall notice
As NHTSA's recall record states it for campaign 19V792000.
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Safety consequence
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Sources
Official NHTSA notice for recall 19V792000
Campaign details come from NHTSA's recall files, which try.vin imports once a day. The plain-language subject and the completion rate come from the U.S. Department of Transportation's Recalls Data dataset. How try.vin reads recall data.