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NHTSA vehicle safety data

2019 Western Star 4900 Recalls & Complaints

The 2019 Western Star 4900 has 15 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Western Star dealer.

NHTSA recall and complaint data for the 2019 Western Star 4900. Recall data is refreshed daily from NHTSA.

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2019 Western Star 4900 owner complaints

Owners have filed 1 complaint with NHTSA about the 2019 Western Star 4900, describing incidents dated November 1, 2018.

Most-cited components

  • Parking Brake 1 complaint
  • Service Brakes 1 complaint

Newest complaints

  • ODI #11197338 · Filed

    TL* THE CONTACT OWNS A 2019 WESTERN STAR 4900SB. WHILE THE VEHICLE WAS STOPPED ON AN INCLINE AND ATTEMPTING TO SET THE PARKING/EMERGENCY BRAKE, THE DRIVER HAD TO REMOVE HIS FOOT FROM THE BRAKE PEDAL. AS A RESULT, THE VEHICLE ROLLED BACKWARDS. THE CONTACT INDICATED THAT THE ONLY WAY TO ACTIVATE THE…

Read the full complaint

Incompatible Tires and Rims/FMVSS 120

NHTSA #22V919000 · Wheels — Rim · NHTSA notice

Reported December 12, 2022 · Daimler Trucks North America, LLC

Potentially affected: 49 vehicles

Repair completion: 55.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-962 · Owners notified June 2, 2023

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are not compatible with their 8.25-inch rims. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Safety consequence

Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Unapproved Tire and Rim Combination/FMVSS 120

NHTSA #21V896000 · Tires · NHTSA notice

Reported November 17, 2021 · Daimler Trucks North America, LLC

Potentially affected: 307 vehicles

Repair completion: 45.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-908 · Owners notified April 22, 2022

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."

Safety consequence

Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.

Manufacturer remedy

Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Power Stud May Electrically Arc to Bulkhead

NHTSA #21V882000 · Electrical System — Wiring · NHTSA notice

Reported November 12, 2021 · Daimler Trucks North America, LLC

Potentially affected: 6,100 vehicles

Repair completion: 64.18% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-907 · Owners notified January 4, 2022

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.

Safety consequence

An electrical arc can increase the risk of a fire.

Manufacturer remedy

Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Clutch Failure may Result in Unintended Movement

NHTSA #20V642000 · Power Train — Clutch Assembly · NHTSA notice

Reported October 16, 2020 · Daimler Trucks North America LLC

Potentially affected: 4,329 vehicles

Repair completion: 85.98% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-865 · Owners notified May 28, 2021

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.

Safety consequence

Unintended vehicle movement van increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vent Windows May Detach

NHTSA #19V792000 · Visibility — Defroster/Defogger/HVAC System — Rear Window · NHTSA notice

Reported November 4, 2019 · Daimler Trucks North America LLC

Potentially affected: 2,725 vehicles

Repair completion: 75.97% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-836 · Owners notified September 21, 2020 · Vehicles built January 15, 2015 – October 29, 2019 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.

Safety consequence

If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Baggage/Sleeper Side Door May Separate from Hinge

NHTSA #19V722000 · Structure — Body — Door · NHTSA notice

Reported October 10, 2019 · Daimler Trucks North America LLC

Potentially affected: 2,547 vehicles

Repair completion: 79.1% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL834 · Owners notified September 21, 2020 · Vehicles built November 14, 2016 – September 10, 2019 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.

Safety consequence

A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.

Manufacturer remedy

DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Odometer Reads Kilometers but Displays as Miles

NHTSA #19V171000 · Electrical System — Instrument Cluster/Panel · NHTSA notice

Reported March 5, 2019 · Daimler Trucks North America LLC

Potentially affected: 361 vehicles

Repair completion: 78.95% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-812 · Owners notified April 29, 2019 · Vehicles built August 10, 2018 – November 30, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Western Star 4700 and 4900 trucks. The vehicles are accumulating distance in kilometers, but the odometer display is labeled as being miles. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."

Safety consequence

The odometer failing to register the correct distance travelled could cause driver confusion, as well as possible incorrect assumptions about driver speed. An incorrect speed assumption may increase the risk of crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the speedometer, free of charge. The recall began April 29, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-812.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Vehicle may Move after Clutch Component Fails

NHTSA #18V903000 · Power Train — Clutch Assembly · NHTSA notice

Reported December 19, 2018 · Daimler Trucks North America LLC

Potentially affected: 6,795 vehicles

Repair completion: 71.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-803 · Owners notified July 31, 2019 · Vehicles built April 10, 2017 – July 2, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Safety consequence

Unintended vehicle movement can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-803.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Steering and Tie Rod Arm Bolts may be Loose

NHTSA #18V913000 · Steering · NHTSA notice

Reported December 19, 2018 · Daimler Trucks North America LLC

Potentially affected: 501 vehicles

Repair completion: 63.07% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-802 · Owners notified February 9, 2019 · Vehicles built February 10, 2017 – July 21, 2019 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.

Safety consequence

Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.

Manufacturer remedy

DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Insufficiently Tightened Brake Caliper Bolts

NHTSA #18V703000 · Service Brakes, Air — Disc — Caliper · NHTSA notice

Reported October 5, 2018 · Daimler Trucks North America LLC

Potentially affected: 5,534 vehicles

Repair completion: 79.82% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-794 · Owners notified December 3, 2018 · Vehicles built November 1, 2017 – October 16, 2018 (per NHTSA)

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts may have been insufficiently tightened.

Safety consequence

Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Tire Steel Cords may be Exposed

NHTSA #18V641000 · Tires — Sidewall · NHTSA notice

Reported September 19, 2018 · Daimler Trucks North America LLC

Potentially affected: 201 vehicles

Repair completion: 0.5% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL790 · Owners notified October 8, 2018 · Vehicles built June 14, 2018 – August 28, 2018 (per NHTSA)

Defect description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, 122SD and Business Class M2 trucks and Western Star 4700 and 4900 trucks, equipped with certain Bridgestone M854 tires with date codes 2418-2518, Bridgestone M860A tires with date code 2518, and Bridgestone M864 tires with date codes 2318-2418, all of size 425/65R22.5. The sidewall steel body cords may be exposed, which can cause unexpected, rapid air loss during use.

Safety consequence

Rapid air loss can increase the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect and replace the affected tires, as necessary, free of charge. The recall began October 8, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL790.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Fuel Line may Burst if Filter Screen Clogs

NHTSA #18V581000 · Engine and Engine Cooling — Engine — Diesel · NHTSA notice

Reported August 30, 2018 · Daimler Trucks North America LLC

Potentially affected: 4,500 vehicles

Manufacturer campaign FL789 · Owners notified November 21, 2018 · Vehicles built March 12, 2016 – August 8, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia, Coronado and 122SD, and Western Star 4900 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

Safety consequence

If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.

Manufacturer remedy

Dealers will replace the affected nylon fuel line with a steel fuel line, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is FL789.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Front Brake Hose may Chafe

NHTSA #18V351000 · Service Brakes, Air · NHTSA notice

Reported May 29, 2018 · Daimler Trucks North America LLC

Potentially affected: 640 vehicles

Repair completion: 72.93% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-773 · Owners notified November 27, 2018 · Vehicles built February 23, 2011 – June 5, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2012-2019 Western Star 4900 trucks built with Lowmax hoods and disc brakes. There may be insufficient clearance between the front brake hose and the hood resulting in the brake hose being chafed.

Safety consequence

Front brake hose chafing may causing air loss, possibly reducing braking effectiveness and increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will replace the front axle brake hose, free of charge. DTNA issued owners an interim notification on July 27, 2018. The recall began November 27, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-773.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Improperly Torqued Caliper Mounting Bolts

NHTSA #18V353000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice

Reported May 29, 2018 · Daimler Trucks North America LLC

Potentially affected: 8,741 vehicles

Repair completion: 75.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-772 · Owners notified September 4, 2018 · Vehicles built January 3, 2017 – October 31, 2017 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.

Safety consequence

If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Power Stud may Electrically Arc to Bulkhead

NHTSA #18V191000 · Electrical System — Wiring · NHTSA notice

Reported March 26, 2018 · Daimler Trucks North America LLC

Potentially affected: 7,128 vehicles

Repair completion: 72.85% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)

Manufacturer campaign FL-766 · Owners notified October 29, 2018 · Vehicles built October 18, 2016 – February 6, 2018 (per NHTSA)

Defect description

Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.

Safety consequence

An electrical arc can increase the risk of a fire.

Manufacturer remedy

DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Other Western Star 4900 model years

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