NHTSA vehicle safety data
2017 Western Star 4700 Recalls & Complaints
The 2017 Western Star 4700 has 9 NHTSA recall campaigns and 1 owner complaint on file as of November 3, 2026. Recall repairs are usually free at an authorized Western Star dealer.
NHTSA recall and complaint data for the 2017 Western Star 4700. Recall data is refreshed daily from NHTSA.
2017 Western Star 4700 owner complaints
Owners have filed 1 complaint with NHTSA about the 2017 Western Star 4700, describing incidents dated January 5, 2017.
Most-cited components
- Steering 1 complaint
Newest complaints
ODI #10968710 · Filed
THERE IS BINDING ON STEERING WHEEL DURING THE STATIC STEERING OF THE TRUCK ON THE PAVEMENT AT STATIONARY POSITION. THE PROBLEM IS WORSE WHEN TUCK IS LOADED, OR HAS A FRONT ATTACHMENT, SUCH AS OUR SNOW-PLOWS. THE SITUATION CAUSES CONCERN TO OPERATORS WHEN THEY ARE PARKING AND OR MOVING IN WITHIN THE…
NHTSA defect investigations
NHTSA's investigations file lists the 2017 Western Star 4700 in 1 investigation. Audit Queries and Equipment Queries are administrative investigations: they look at whether companies complied with federal vehicle safety requirements, such as reporting, recall and certification rules, not at a possible vehicle defect. A listed model year means only that an investigation names it; it says nothing about any particular vehicle. An open investigation is not a finding that a safety defect exists, and NHTSA can close one without a recall.
- Audit Query AQ18-002: Daimler Trucks North America Recalls
Closed July 11, 2024
Unapproved Tire and Rim Combination/FMVSS 120
NHTSA #21V896000 · Tires · NHTSA notice
Reported November 17, 2021 · Daimler Trucks North America, LLC
Potentially affected: 307 vehicles
Repair completion: 45.6% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-908 · Owners notified April 22, 2022
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these vehicles from the Tire and Rim Association or tire manufacturer. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims-Other Than Passenger Cars."
Safety consequence
Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Manufacturer remedy
Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-908.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Power Stud May Electrically Arc to Bulkhead
NHTSA #21V882000 · Electrical System — Wiring · NHTSA notice
Reported November 12, 2021 · Daimler Trucks North America, LLC
Potentially affected: 6,100 vehicles
Repair completion: 64.18% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-907 · Owners notified January 4, 2022
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances, the power stud may contact the bulkhead and result in an electrical arc.
Safety consequence
An electrical arc can increase the risk of a fire.
Manufacturer remedy
Dealers will replace the pass-through power studs, free of charge. Owner notification letters were mailed January 7, 2022. This recall supersedes previous recall number 18V-191. Vehicles previously inspected and considered complete under 18V-191 will need to return for the new remedy. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-907.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Steering and Tie Rod Arm Bolts may be Loose
NHTSA #18V913000 · Steering · NHTSA notice
Reported December 19, 2018 · Daimler Trucks North America LLC
Potentially affected: 501 vehicles
Repair completion: 63.07% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-802 · Owners notified February 9, 2019 · Vehicles built February 10, 2017 – July 21, 2019 (per NHTSA)
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detroit Axle axles. The affected vehicles may have loose steering and tie rod arm bolts.
Safety consequence
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Manufacturer remedy
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number for this recall is FL-802.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Improperly Torqued Caliper Mounting Bolts
NHTSA #18V353000 · Service Brakes, Hydraulic — Foundation Components — Disc — Caliper · NHTSA notice
Reported May 29, 2018 · Daimler Trucks North America LLC
Potentially affected: 8,741 vehicles
Repair completion: 75.02% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-772 · Owners notified September 4, 2018 · Vehicles built January 3, 2017 – October 31, 2017 (per NHTSA)
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper mounting bolts on these vehicles may be insufficiently tightened, allowing the bolts to loosen.
Safety consequence
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-772.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Power Stud may Electrically Arc to Bulkhead
NHTSA #18V191000 · Electrical System — Wiring · NHTSA notice
Reported March 26, 2018 · Daimler Trucks North America LLC
Potentially affected: 7,128 vehicles
Repair completion: 72.85% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-766 · Owners notified October 29, 2018 · Vehicles built October 18, 2016 – February 6, 2018 (per NHTSA)
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Western Star 4700, 4900, 5700, and 6900 trucks. The affected trucks have a power stud that passes through the bulkhead. In certain circumstances the power stud may contact the bulkhead and result in an electrical arc.
Safety consequence
An electrical arc can increase the risk of a fire.
Manufacturer remedy
DTNA will notify owners, and dealers will inspect the power stud for the proper clearance to the bulkhead, and replace it if necessary, free of charge. DTNA issued an interim notification to owners on May 23, 2018. The recall began October 29, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-766.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Fire Extinguisher May Be Clogged or Inoperable
NHTSA #17V810000 · Equipment · NHTSA notice
Reported December 15, 2017 · Daimler Trucks North America LLC
Potentially affected: 24,860 vehicles
Repair completion: 0.92% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-759 · Owners notified April 11, 2018 · Vehicles built July 11, 2001 – August 19, 2016 (per NHTSA)
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Safety consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Manufacturer remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Brake Lights May Not Activate
NHTSA #17V761000 · Exterior Lighting — Brake Lights · NHTSA notice
Reported November 27, 2017 · Daimler Trucks North America LLC
Potentially affected: 438,255 vehicles
Repair completion: 72.15% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-756 · Owners notified May 9, 2018 · Vehicles built March 27, 2007 – November 21, 2017 (per NHTSA)
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Safety consequence
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Battery Cable may Chafe and Short on Axle Yoke
NHTSA #17V588000 · Electrical System — 12V/24V/48V Battery — Cables · NHTSA notice
Reported September 21, 2017 · Daimler Trucks North America LLC
Potentially affected: 32 vehicles
Repair completion: 81.25% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-746 · Owners notified November 16, 2017 · Vehicles built December 17, 2012 – July 14, 2017 (per NHTSA)
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2018 Western Star 4700 trucks. The battery cable may contact the all wheel drive axle yoke.
Safety consequence
Battery cable contact with the axle yoke may cause the cable to chafe and short, increasing the risk of a fire.
Manufacturer remedy
DTNA will notify owners, and dealers will inspect the battery cables, repairing them as needed, free of charge. The recall began on November 16, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-746.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Axle Capacity may Exceed Hub Capacity
NHTSA #16V634000 · Power Train — Axle Hubs · NHTSA notice
Reported August 31, 2016 · Daimler Trucks North America LLC
Potentially affected: 156 vehicles
Repair completion: 87.82% (latest rate the manufacturer reported to NHTSA; dataset updated November 3, 2026)
Manufacturer campaign FL-718 · Owners notified November 1, 2016 · Vehicles built March 15, 2013 – July 29, 2016 (per NHTSA)
Defect description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
Safety consequence
If a wheel separates from the axle, there would be an increased risk of a crash.
Manufacturer remedy
DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Other Western Star 4700 model years
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