NHTSA vehicle safety data
2023 Western Star 4700 Recalls, Ratings & Complaints
The 2023 Western Star 4700 has 4 NHTSA recall campaigns and 0 owner complaints on file as of October 16, 2026. Recall repairs are usually free at an authorized Western Star dealer.
NHTSA recall and complaint data for the 2023 Western Star 4700. Recall data is refreshed daily from NHTSA.
SUSPENSION:CRITICAL FASTENERS
NHTSA #25V760000Reported November 4, 2025 · Daimler Trucks North America, LLC
Potentially affected: 18,783 vehicles
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp fasteners may be loose, which can result in a loss of vehicle control.
Safety consequence
A loss of vehicle control increases the risk of a crash.
Manufacturer remedy
Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA #23V238000Reported April 4, 2023 · Daimler Trucks North America, LLC
Potentially affected: 306 vehicles
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
Safety consequence
A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
Manufacturer remedy
DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
STEERING:LINKAGES:TIE ROD ASSEMBLY
NHTSA #22V722000Reported September 28, 2022 · Daimler Trucks North America, LLC
Potentially affected: 36 vehicles
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Western Star 4700 and 2023 Western Star 4900, 49X, 6900, and Freightliner 114SD vehicles. The tie rod clamps may have been improperly heat-treated, causing them to crack and allowing the tie rods to separate.
Safety consequence
Tie rod separation can result in a sudden loss of steering, increasing the risk of a crash.
Manufacturer remedy
Dealers will replace the tie rod clamps, free of charge. Owner notification letters were mailed Marc 15, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL955.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
NHTSA #22V554000Reported July 29, 2022 · Daimler Trucks North America, LLC
Potentially affected: 1,375 vehicles
Defect description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.
Safety consequence
Unexpected engine shut down can increase the risk of a crash.
Manufacturer remedy
Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Other Western Star 4700 model years
Check your 2023 Western Star 4700 VIN
Not every recall applies to every VIN in a given year. Enter the 17-character VIN from your Western Star 4700 at nhtsa.gov/recalls to see whether your specific vehicle has an unrepaired recall.
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