2024 Volkswagen Jetta Recalls, Ratings & Complaints

Incident: August 1, 2026 · Filed: October 17, 2026

My rear breaks needed replacement at 18k miles, after some research online it is apparent other owners of the 2024 VW Jetta have experienced issues with their brakes needing replacement early. At around 37k miles the engine light for my car turned on and the car began having acceleration issues. I brought my car to a dealership as it was under warranty, and bought brand new, that was about three months ago. Neither the dealership or VW technicians have been able to identify the issue. Again, based on online research other drivers of the 2024 VW Jetta have had issues with the engine.

Incident: October 12, 2026 · Filed: October 12, 2026

Told to replace brakes and rotors at 13000 miles. Out of pocket Took my car in with 3-4000 miles and asked same shop to look into brake issues rear brakes and was told the was no issue. Rear wheels were always black form brake pads being torn to shreds. I would have been way within warranty range, to address issue but they told me there was no issue, when they clearly knew that there was a issue!

Incident: September 25, 2026 · Filed: September 26, 2026

Im reporting a safety concern involving my car, while driving on 30 highway at 65 mph the vehicle suddenly lost throttle response and would not accelerate when I pressed the accelerator pedal, this created a potentially dangerous situation because I was traveling with surrounding 3 pm traffic and could have been involved in a collision do to the unexpected loss of power. I was force to pull over and after searching inf I turn off the car for 10 minutes and restarting the vehicle it appeared to operate normally again.However the failure occurred without warning, and I’m concerned that it could happen again while driving. I towed the car to the closest dealership but they can look at it until Thursday 10/01/2026 5 days after the accident.the vehicle recently received a software update and I don’t know whether the issue may be related because it happens days after. The incident represents a significant safety risk because a sudden loss of acceleration on highway can place driver as other motorists in danger.

Incident: April 26, 2026 · Filed: September 4, 2026

When driving using cruise control, the vehicle will alarm if the driver is not holding the steering. If the driver does not take control of the steering wheel, a secondary alarm will alert the driver on the dashboard to take over steering. If the driver does not take over steering, the vehicle will aggressively pulse the brakes to alert the driver. In this vehicle, the alarm may trigger when holding the steering wheel from the side or bottom, and it generally occurs on straight or minimally curving highways. If music is turned loud, it is difficult to hear the secondary alarm and the vehicle may unexpectedly and aggressively brake even when the driver has full control of the steering wheel. To cancel the alarm may require significant input or even steering out of the lane. In wet conditions, the automatic pulsing of the brakes may cause loss of traction and total loss of vehicle control.

Incident: August 27, 2026 · Filed: September 3, 2026

After approximately 30 to 40 minutes of driving, my 2024 Volkswagen Jetta intermittently fails to move after coming to a complete stop. When I press the accelerator, the engine RPMs rise, but the vehicle does not move. The vehicle is in its normal driving mode when this occurs. This has happened while I was attempting to accelerate into moving traffic, leaving my vehicle stopped in the path of approaching vehicles and creating a serious collision risk. There were no warning lights or messages before the failure. In August 2026, an authorized Volkswagen dealership inspected the vehicle. The technician duplicated the failure during a test drive and recorded measurements comparing engine speed with accelerator-pedal position. The dealership then consulted Volkswagen Technical Assistance. No repair was performed. Volkswagen suspected “possible bad gas” and recommended using higher-grade fuel. However, the dealership tested my fuel and told me the results were “not too bad.” I consistently purchase fuel from reputable, high-quality stations and use the 87-octane fuel identified on the vehicle’s fuel filler flap. Volkswagen Customer CARE confirmed that the fuel filler flap provides the appropriate fuel guidance for my vehicle and that higher-octane fuel would not improve engine power. Customer CARE documented my complaint but stated that it could not authorize additional testing and would not provide further follow-up. The vehicle was returned without a repair or definitive diagnosis and remains available for inspection. I am concerned that it may again fail to move without warning while entering or crossing traffic. I am reporting this dealer-duplicated acceleration failure so NHTSA can determine whether similar incidents indicate a broader safety defect.

Incident: July 19, 2026 · Filed: September 1, 2026

My 2024 Volkswagen Jetta experienced a transmission control module (TCM) failure. The vehicle began having transmission problems and became essentially undriveable. It would not operate/shift normally and required repair. The Volkswagen dealer diagnosed the problem as a failed transmission control module and advised that the TCM needs to be replaced. The required TCM has now been on nationwide backorder for approximately five weeks, leaving the vehicle unable to be repaired and driven normally. I am concerned this is a safety issue because a failure of the transmission control module can cause a driver to lose the ability to properly shift or operate the vehicle. I am also concerned that the lengthy nationwide backorder may indicate that this component is failing in multiple vehicles. I am submitting this complaint so NHTSA has a record of the TCM failure and can determine whether similar failures are occurring in other 2024 Volkswagen Jettas.

Incident: July 13, 2026 · Filed: August 18, 2026

The contact owns a 2024 Volkswagen Jetta. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the roof of the vehicle. The contact later discovered that the glass sunroof had exploded outward from the roof. At the time of the failure, the sunroof was closed. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was provided. The failure mileage was 13,000.

Incident: August 15, 2026 · Filed: August 17, 2026

Brakes were replaced in 2025 after dealership said there was manufacturer issues with premature wear on the brakes. Same day brakes were replaced they started making grinding noises again. We called the dealership ship and they said it would stop with in a few days never did. Now a year later the the replacement brakes failed on us.

Incident: July 18, 2026 · Filed: August 3, 2026

I own a Silver 2024 Volkswagen Jetta. My car stopped accelerating while I was driving on the freeway on 7/18/2026 which was a huge safety issue resulting in my car needing to be towed to the dealership because it was not drivable. The warning lights came on after the car stopped accelerating on the freeway. My car needs a ECM replacement which is covered by the Federal Emissions Warranty and I received a call from my Volkswagen representative on the case at Family Volkswagen of Burleson. The representative with Volkswagen told me on 7/25/2026 that the ECM needs to be replaced as they did not think it was safe for them to release the vehicle until this repair has been made and they were waiting for Volkswagen to authorize the repair. The representative later stated that Volkswagen will not authorize the replacement of the ECM and this is a safety concern. The dealership has not completed a repair for this issue and this vehicle does not need to be on the road for the safety of me and others. The dealership have told me I can pick up the vehicle and just bring it back if the safety issues occurs again, I refuse to pick up this car due to the safety issues and concerns. I have contacted the corporate office of Volkswagen and they have not responded to me on why they declined the authorization for this repair.

Incident: July 20, 2026 · Filed: July 27, 2026

MIL light came on in November 2025, OBD-II diagnostic trouble code P0613 - TCM processor fault. Volkswagen has had a nationwide backorder on the replacement (part no. 09H-927-158) for MONTHS. Last week, my car randomly went into Park while attempting to pull into my garage. Red transmission fault indicator lit up on dash. "Transmission faulty. Safely stop the vehicle!" Car would not shift into gear. Disconnecting battery terminals for 30 minutes caused the fault to go away. MIL light still on. If I were on the highway this could have caused an accident. I have since been seeing similar reports on websites such as Reddit for 2024 Jettas. Have been told VW has a TSB on this issue, but have yet to see it. This should probably be escalated to a recall/buyback.